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09/29/2007 03:46:27 PM · #1
Okay, I'm to order some photos for a customer on mpix.com every time I upload and pick a size it wants me to crop it and it crops out most of the photo to get to the size needed, i changed the size of the photo and it still isn't working how i want it to, how do i resize the photo or what do i need to do so i don't have to crop out all the photo so they can get the whole photo. PLEASe help!
09/29/2007 03:48:50 PM · #2
You should crop it in photoshop or whatever tool you are using to a standard size prior to uploading into mpix or any other printing service. For example, if you are going to print 5x7s - crop it in PS to those dimensions prior to uploading.

Good luck
Originally posted by Nowaytotell:

Okay, I'm to order some photos for a customer on mpix.com every time I upload and pick a size it wants me to crop it and it crops out most of the photo to get to the size needed, i changed the size of the photo and it still isn't working how i want it to, how do i resize the photo or what do i need to do so i don't have to crop out all the photo so they can get the whole photo. PLEASe help!
09/29/2007 03:49:40 PM · #3
I did that...still doesn't work right...
don't know what to do
don't want unhappy people
maybe i should use another site?
09/29/2007 03:51:29 PM · #4
You know that you can't just order a 4x6 and 5x7 and 8x10 from the same file because of the different aspect ratios. They will have to crop or leave white spaces on the ends.
09/29/2007 03:57:07 PM · #5
when i change it to 5 inches by 7 inches the website won't give me the option for a photo that size
09/29/2007 04:00:34 PM · #6
Just a quick lesson on aspect ratios:

Your camera's sensor has a 2:3 ratio. That means, native picture sizes would be: 2x3, 4x6, 8x12, 10x15, 16x24, 20x30. Note that in each case, the size is simply a multiple of 2/3rds. Note, too, that I did NOT mention 5x7, 8x10, or 16x20. That's because these have a different aspect ratio.

For example, let's say you wanted an 8x10" from your camera. Remembering that the native aspect ratio would give you an 8x12" print, that means that TWO INCHES have to be cropped off the long end of the image. It can be all on one side, all on another, or some of it on both ends. But the point is ... some of it *has* to be cropped, or it just won't fit as an 8x10" print.

What can you do about it?

In camera: Remember to leave space on the wide end of the frame in case the customer wants an 8x10.

In photoshop: You can try stretching (or compressing) the image to make it fit the aspect ratio you need. I usually select a portion of the image that does NOT contain people or recognizable patterns and stretch it.

For further help, you might want to post the uncropped image and tell us what you're trying to do.

09/29/2007 04:01:22 PM · #7
Originally posted by Nowaytotell:

when i change it to 5 inches by 7 inches the website won't give me the option for a photo that size


Did you crop it to a 5x7" size before uploading?

09/29/2007 04:03:58 PM · #8
yeah i did..i'm so dumb sorry guys
09/29/2007 04:05:21 PM · #9
Originally posted by dwterry:

Originally posted by Nowaytotell:

when i change it to 5 inches by 7 inches the website won't give me the option for a photo that size


Did you crop it to a 5x7" size before uploading?


should i try the aspect thing shown on Resizing Pictures to Standard Print Sizes
by ginjer tutorial? If so I don't know how to get that option on my photoshop, i use adobe photoshop cs2
09/29/2007 04:10:51 PM · #10
When you click on the crop tool, there is a crop specific toolbar (just below the main toolbar) up at the top of the screen. I has input boxes for Width, Height and Resolution. In there you can type the numbers of the size you want. For example, I would type 5 in the first box, 7 in the second, and I generally leave the third box empty (though sometimes I'll put 300 in there to get a 5x7 @ 300dpi image).

Then highlight the portion of your image you want to keep, then click the check mark (up in the toolbar) or press enter.
09/29/2007 04:17:17 PM · #11
Originally posted by dwterry:

When you click on the crop tool, there is a crop specific toolbar (just below the main toolbar) up at the top of the screen.

I don't have that there
09/29/2007 04:17:41 PM · #12
Since I didn't see this mentioned and you said it wouldn't let you choose 5x7, is your file full size? Did you resize it in ps to a smaller size pixel-wise?
09/29/2007 04:23:35 PM · #13
Originally posted by Nowaytotell:

Originally posted by dwterry:

When you click on the crop tool, there is a crop specific toolbar (just below the main toolbar) up at the top of the screen.

I don't have that there


You're using CS2???

It's only slightly different in CS3, so I don't want to show you my screen. But a quick search on the internet brought up this page which shows the crop tool being used in CS2:

//artist.tizag.com/photoshopTutorial/croptool.php
09/29/2007 04:23:45 PM · #14
Originally posted by Nowaytotell:

Originally posted by dwterry:

When you click on the crop tool, there is a crop specific toolbar (just below the main toolbar) up at the top of the screen.

I don't have that there

nevermind i found it....sorry for being a pain appreciate your help!

Message edited by author 2007-09-29 16:26:07.
09/29/2007 04:24:42 PM · #15
Are you trying to use the crop tool or the marquee tool? while you can do it with either, they work differently. I beleive what David was explaining was by way of the crop tool. See example below.
09/29/2007 04:25:24 PM · #16
I'm having the same or a similar problem.

I have an image that is 5400x1800 and mpix is only allowing me to print at 24 inches on the long side and seems to be cropping that, as well. DPC Prints has done the same image for me at 40 inches long without a question but I wanted to try another company and see what it looks like on metallic paper.

I don't want them to make a quality decision for me. That should to be my call, as I see it.

BTW does anyone know what type of paper DPC uses?

Message edited by author 2007-09-29 16:26:09.
09/29/2007 04:26:45 PM · #17
one last question what is the normal size for a wallet sized photo
09/29/2007 04:28:15 PM · #18
Originally posted by Nowaytotell:

one last question what is the normal size for a wallet sized photo


It varies ... but the most common is probably 2.5x3.5".

09/29/2007 04:28:55 PM · #19
Originally posted by dwterry:

Originally posted by Nowaytotell:

one last question what is the normal size for a wallet sized photo


It varies ... but the most common is probably 2.5x3.5".


thanks for all your help...you're so smart!!!! :)
09/29/2007 04:36:10 PM · #20
Originally posted by pawdrix:

I have an image that is 5400x1800 and mpix is only allowing me to print at 24 inches on the long side and seems to be cropping that, as well. DPC Prints has done the same image for me at 40 inches long without a question but I wanted to try another company and see what it looks like on metallic paper.

I don't want them to make a quality decision for me. That should to be my call, as I see it.


I've only used mpix a couple of times so I can't really answer your question here. But it sounds to me like they are requiring a certain DPI before allowing you to print. And while the quality will definitely be lower if you print below that level, you can "fake it" by up-res-ing your photo before you upload.

In photoshop, under Image | Image Size, type in the dimensions that you want and the resolution you want and select Bicubic Smoother to do the enlargement.


09/29/2007 04:44:31 PM · #21
Originally posted by dwterry:

I've only used mpix a couple of times so I can't really answer your question here. But it sounds to me like they are requiring a certain DPI before allowing you to print. And while the quality will definitely be lower if you print below that level, you can "fake it" by up-res-ing your photo before you upload.

In photoshop, under Image | Image Size, type in the dimensions that you want and the resolution you want and select Bicubic Smoother to do the enlargement.


This image had already been up sized to it's max. I took it on my d70 and cropped it to death so I don't want to push it any more.

I went to Duggal and had it printed at 60 inches which was ok but that cost $300...not that you need to spend that much.

I still think they should print whatever you give them at your own risk.

Message edited by author 2007-09-29 16:46:07.
09/29/2007 04:50:19 PM · #22
Hmmm... just looking at the image, it's not one of the "standard sizes". What if you add a white border to the top and bottom to fill it out to a 20x30" size. Then try printing 20x30" (and obviously cut off the white border after they send it to you).

09/29/2007 04:54:00 PM · #23
Originally posted by pawdrix:


This image had already been up sized to it's max. I took it on my d70 and cropped it to death so I don't want to push it any more.


That print would look great on metallic paper! I've never had a problem with Mpix but I've also never tried printing anything that big either. I did have an odd shaped photo that I needed printed that didn't fall under any of their aspect ratios and ended up doing what David suggested and added a white border around it to bump it to the next aspect ratio.

Edit to add: I should correct myself in that I haven't had a problem uploading and ordering prints. I did have a couple that I cropped myself and then uploaded and when I got them they were cropped way too close to the edge. So be careful when you have objects in your photo that come close to the edges of your photo. You may want to allow for a little extra cushion when you use MPIX.

Message edited by author 2007-09-29 17:21:33.
09/29/2007 05:14:11 PM · #24
Originally posted by dwterry:

Hmmm... just looking at the image, it's not one of the "standard sizes". What if you add a white border to the top and bottom to fill it out to a 20x30" size. Then try printing 20x30" (and obviously cut off the white border after they send it to you).


That's a good idea. I'll try that.
09/29/2007 05:21:36 PM · #25
Originally posted by jenesis:

I did have a couple that I cropped myself and then uploaded and when I got them they were cropped way too close to the edge. So be careful when you have objects in your photo that come close to the edges of your photo. You may want to allow for a little extra cushion when you use MPIX.

This is pretty much true of all photo printers -- they enlarge the image by 1% or so to make sure the image bleeds off the paper.

See the info and tables near the bottom of this page on using printer profiles for more details.
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