I agree with previous post'ers... there's such excellent emotion in her face and the processing enhances that emotion. A softer processing would have removed it.
The tones and the framing add to emphasize the emotive look on the woman's face. Photography is about capturing "that" moment and you have done very well to achieve it here.
I can easily believe that she was laughing just a moment before... but here you've caught a glimpse of what she's really dealing with and, judging by what she had just been doing, trying to mask. Nothing easy about it. Good candid with appropriately subdued processing.
you've caught some amazing shots kelli of the women .. they'd be on a roller coaster of emotion in their situation .. laughter and tears .. really go hand in hand .. :)