HELP!!! Photoshop will not load/ freezes!

09/10/2006 07:21:36 PM · #1

I have 1 1/2 photo shoots still to edit!

The problem just started. I did make a change to my computer today. I uninstalled Norton, and installed AVG Anti-Virus. (Which I should have done long ago after advice from photographers here!)

Now, when I open photoshop, the credits screen loads, then PS CS2 just goes white and does nothing else.

Any ideas?

edit: Ackkk, figures. As soon as I posted this, it came up. It took about 5 minutes! It was slow opening before....took maybe 1 minute, but this is rediculous. Still open for ideas :) Thanks.

Message edited by author 2006-09-10 19:23:24.

pidge

Canon EOS-7D Mark II

09/10/2006 07:23:44 PM · #2

uninstall and re-install Photoshop?

Nikon AF-S NIKKOR 24-70mm f/2.8G ED

09/10/2006 07:25:01 PM · #3

Originally posted by pidge:

uninstall and re-install Photoshop?

That is what I am thinking I'll have to do.

alanfreed

Nikon Z9

09/10/2006 07:25:17 PM · #4

You might try a defrag, too. I've seen similar issues that have been resolved with a simple defrag.

dwterry

Canon EOS-1D Mark III

Canon EF 24-70mm f/2.8L USM

09/10/2006 07:28:13 PM · #5

For some AV software, the first thing they do after being installed is perform a complete / thorough search of your hard drive. Maybe your AV software was hogging the CPU while you were trying to load PhotoShop?

Just one possible explanation....

mecfcosta

Canon EOS-30D

Sigma 70-300mm f/4-5.6 APO DG Macro for Canon

09/10/2006 07:28:30 PM · #6

Sometimes if you delete your preference file, it will work. Photoshop used to freeze on me until I did so.
Info here: //www.creativepro.com/story/howto/17478.html

09/10/2006 07:28:45 PM · #7

Originally posted by alanfreed:

You might try a defrag, too. I've seen similar issues that have been resolved with a simple defrag.

Cool, i'll start that now since I have to go out. I haven't done it in quite a while!

Photologist

Apple iPhone 16 Pro Max

09/10/2006 08:15:09 PM · #8

Try clearing out the Photoshp cache.

I'm not sure where it is on your drive, but on mine, it is in:

C:\Documents and Settings\{your_user_name}\Application Data\Adobe\Photoshop Elements\4.0\Editor\Browser\cache4

Replace {your_user_name} with just your login name.

BTW, as you can tell, this location is for Photoshop Elements. I would imagine PS CS2 would be similar.

Bobster

Tamron SP AF 28-75mm f/2.8 XR Di for Canon

09/11/2006 06:14:33 PM · #9

when u start the app hold down Shift + Ctrl + Alt and when it asks you if u want to revert to default - hit yes :)