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08/04/2006 02:34:14 PM · #1 |
This program has worked ever since I purchased my camera a year ago. But since I restored my computer and reinstalled all software it don't work. Here are the messages I get.
Then I go to more information and this is what I get
Then if I click on the bottom link I get sent to this Site by microsoft.
Does anyone know what I need to do to get it working?
Thanks
SDW
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08/04/2006 02:43:33 PM · #2 |
Did you completely uninstall DPP? The re-install might not have been complete because your bottom message is referencing a .dll
Anyway you can uninstall DPP, re-boot, then install from disk?
Josh |
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08/04/2006 02:46:40 PM · #3 |
Have you tried reinstalling it again? Maybe there was a hiccup on the first install and something got corrupted?
I also found this link:
//forums.dpreview.com/forums/readflat.asp?forum=1019&message=11900978&changemode=1
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08/04/2006 02:47:42 PM · #4 |
I'd try sending a report to microsoft when asked. It actually can be helpful at times - but the problem seems to be the viewer. You could try downloading or using another viewer. DPP does need certain programs and software to work - may be missing. You could upgrading DPP. It's up to Version 2.1.1 now.
Sometimes just re-installing the program might fixit. Hope this is helpful. Goodluck. Lyta |
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08/04/2006 02:49:23 PM · #5 |
| Yea I have completely uninstalled and reinstalled and still the same problem. |
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08/04/2006 02:55:05 PM · #6 |
| What about downloading the latest version from the website. As Lyta said, they're on 2.1 now. The key is getting that "missing" viewer.dll. |
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08/04/2006 02:59:51 PM · #7 |
I just installed DPP on my machine and I seem to recall that you have to have 1 of several "base" programs installed already when you install DPP, once of which was EOS Viewer Utility. Once DPP is installed, you can then remove the "base" program. I don't know why this is, but it seems to be the way.
Do you have one of the "base" programs loaded? Maybe that's generating the error, if you don't.
I hope this made sense.
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