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07/29/2006 05:43:14 PM · #1 |
My harddisk of my laptop crashed this morning!! Lost only 14 important photo's, and still have the raw pics! Thanks to my external harddisk, but lost al my mail (hubby is trying to save som, but.....)
He( the harddisk...) probably died.... so have to call Sony first thing in the morning... I still got warenty until the 9th of august, pfiew! That's my luck.
NEED SOME COMFOR BOOOOHOOOO!!!
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07/29/2006 05:48:55 PM · #2 |
oooh honey I'm so sorry... :(
glad you could save all of your work.. hope it's gonna be ok!
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07/29/2006 06:00:11 PM · #3 |
Arrgg, that sucks!
Reminds me to never buy Sony ever again.
Digital Camera DSC-P1 went back to Sony 5 times
Sony Playstation replaced two times
Sony big widescreen badasss TV just back from the repair center
These are the last three things I bought from Sony and they all had problems. No wait, there is a fourth, a Sony battery for the P1, replaced three times! :(
These guys have a serious design or quality control issue.
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07/29/2006 06:08:39 PM · #4 |
| Backup Backup Backup...and back up the backups... |
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07/29/2006 06:21:03 PM · #5 |
| If the drive is just not booting you may be able to pull the files off with a boot disk. Take it to a Computer store one you trust knows what they are doing and have them recover this. or if you know where the files are stored on you HDD attempt recovery with a boot disk. They make a cable to connect the small HDDs found in most laptops to connect them to the regular IDE in a PC which would allow you if it still works to a point to access the data. Just not boot |
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07/30/2006 05:09:17 PM · #6 |
THNX guys!!
I have got a wonderfull husband who saved my mail, agenda and in total I lost only 14 procesed pics (stil have the raws!) Thank god I back up a lot! But the hardisk is dead..... cant be formated, cant be restored with a restore disc.... cant even start any more!! :'(
Have to call tomorow....
Jeez Azzz, hope I have some more luck with my Vaio.... Otherwise, it will be a powerbook next time!!!!
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07/30/2006 05:10:42 PM · #7 |
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07/30/2006 05:40:10 PM · #8 |
You know the f'ed up thing they are going to say when you call? I'll tell you.
"Hmm... Hard drive huh? Well we can replace it. Ummm.. data.. umm.. we don't warenty the data on the drive, just the drive itself. But we do have data recovery stating at $150 per hour, but no gaurentee with that."
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07/30/2006 06:02:08 PM · #9 |
Originally posted by Travis99:
You know the f'ed up thing they are going to say when you call? I'll tell you.
"Hmm... Hard drive huh? Well we can replace it. Ummm.. data.. umm.. we don't warenty the data on the drive, just the drive itself. But we do have data recovery stating at $150 per hour, but no gaurentee with that." |
What is worse is that they will probably tell you that you dropped the notebook or something like that. "We will not replace the hd under warranty because our engineers have a suspicion that you hit your keys to hard." :)
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07/30/2006 07:26:45 PM · #10 |
Batting my head against a brick wall!! Back up! Back up ! Back up!
See my signature!!!!! For a few dollars a month you don't even have to do it yourself - it's automatic and external so completely safe and retrievable!
Sorry this is my " bee in the bonnet"
P
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08/03/2006 04:21:28 AM · #11 |
~~~Update~~~Update~~~
Well after a phone call with Sony Netherlands I'm totaly happy again!
We told the guy the problem an he said: Well thats clear, the harddisk died and it's within the warenty. I'll sent courier, he picks up the laptop. We change the harddisk and your laptop will be sent back within 5 to 10 days!!! |
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08/03/2006 04:27:53 AM · #12 |
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08/03/2006 04:35:17 AM · #13 |
Originally posted by Majanka:
~~~Update~~~Update~~~
Well after a phone call with Sony Netherlands I'm totaly happy again!
We told the guy the problem an he said: Well thats clear, the harddisk died and it's within the warenty. I'll sent courier, he picks up the laptop. We change the harddisk and your laptop will be sent back within 5 to 10 days!!! |
That's great news! When my Vaio died (after just 8 months old) I was told by the store I purchased it at that it would be 5-6 weeks to get it back. I told them that was unacceptable unless they had a loaner for me to use in the meanwhile. So, they just swapped it out with a brand new one within 3 days. |
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08/03/2006 07:16:00 AM · #14 |
Hmmm are dying Vaio's normal....? doesn't sound good! But great that they replaced it that quick!!!
Message edited by author 2006-08-03 07:16:27. |
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08/03/2006 10:31:01 AM · #15 |
| Not to harp but sony sounds like its having quality control issues. Lucky for me we don't do warranty repair on any sony computer products. |
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08/08/2006 07:33:12 AM · #16 |
Great news!! Tomorrow they will deliver my laptop with a total new harddisk!!
YEAH!!!!! |
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08/08/2006 08:37:25 AM · #17 |
Originally posted by coronamv:
Not to harp but sony sounds like its having quality control issues. Lucky for me we don't do warranty repair on any sony computer products. |
Sony doesnt allow the stores to do repairs on their laptops - they require them to be done in their factory. At least that is what I was told by the shop that I purchased mine through. They said they do repairs on most right there, expect for Sony who doesnt authorize it. |
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08/08/2006 08:51:52 AM · #18 |
| Ok, didn't know that, but I am happy the way it has been handled |
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08/09/2006 05:28:52 AM · #19 |
| Sooo he's back home!!!!!!!! And looks like everything is A ok!! |
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