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07/03/2016 06:09:31 PM · #1 |
Please help, I can̢۪t get to my photos or videos!!!!
I use an eye-fi card (which apparently will soon stop working properly, but that is not the problem right now). I came home and the card immediately transferred the photos, but not the video clips (normal behaviour). So I took out the SD card in order to transfer the videos manually, but I could not access the card.
Windows Explorer thinks about it for ages, then tells me to insert a card (yes, it really IS in there already, the right way around) or shows an error message (see below).
Here are some details and steps:
â€Â¢ Windows 10 desktop computer
â€Â¢ External card readers
For trouble shooting, we tried:
â€Â¢ Rebooting the computer
â€Â¢ Two different card readers
â€Â¢ Two different cable/cords
â€Â¢ Three different SD cards
â€Â¢ Two different USB ports (one internal, one powered hub)
â€Â¢ Note: A USB stick/thumbdrive works fine in both ports
Any ideas?? Thanks for your time.
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07/04/2016 12:15:16 AM · #2 |
| I could be off-base here, but I think when a card is formatted to an eye-fi setup then it's not readable by normal card readers? |
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07/04/2016 03:28:18 AM · #3 |
Originally posted by Bear_Music:
I could be off-base here, but I think when a card is formatted to an eye-fi setup then it's not readable by normal card readers? |
Two major problems with that theory:
1) It always used to work just fine
2) I tried three different SD cards, only one was an eye-fi card
This is a new problem - something wrong that used to work fine even on Windows 10.
I am guessing one of the Microsoft updates along the way wrecked it???
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07/04/2016 07:20:40 AM · #4 |
| can you still view the images and video on the card via the camera? If so, does your camera support transfer via a direct cable of some sort? Most do. Its slower, but that might be your best option. Once you have transferred everything, Try formatting the card. |
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07/04/2016 07:29:53 AM · #5 |
| you may want to try on a different computer to verify the problem is not with the card(s) |
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07/04/2016 09:15:15 AM · #6 |
EYE-FI card? what's that? I had to google it. What an interesting idea.
Anyway, the OEM seems to have a pretty good help section on their website. Maybe you could get your answer there, or start a chat session.
Good luck! |
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