Got new computer, now can't view RAW

Tamron 16-300mm Di II VC PZD MACRO w/Canon Nikon mount

01/14/2010 03:37:46 PM · #1

maybe something to do with 64 bits and WIndows 7 and the million of other pieces of crap I don't know how to do.

anyone else on WIN 7 have these problems, or am I just targeted by the computer hater fairies?

BJokerud

Nikon D3s

Nikon AF-S Nikkor 28-300mm f3.5-5.6G ED VR

01/14/2010 03:41:04 PM · #2

If it's a photoshop problem then it could be that you don't have the lates camera raw update or something like that?

Tamron 16-300mm Di II VC PZD MACRO w/Canon Nikon mount

01/14/2010 03:44:53 PM · #3

it wont let me view them straight off the camera like in windows view, or in anything windows, then try to open it in Photoshop and it says it is an unrecognized document.

and then the stupid new Photoshop that i just installed has a stupid Bridge (error 2) thing going on and aoledrfjgaoierguoeiruw[outy2w0p4[962[0rigjsedlsgj;eoijmt4w't5yh

whhhhhhhhhhhhhhhy did i think it was a good idea to get a new computer,,(I am being girlie and whining)

AJSullivan

01/14/2010 03:46:02 PM · #4

Go dwonload the latest driver for your camera.

01/14/2010 03:46:45 PM · #5

Windows on it's own does not recognize the Canon RAW format. You need to install a codec to be able to view the canon RAW files as a thumbnail or preview. Canon does not make a 64 bit codec yet, at least I have not found one. I am using this 3rd party codec pack on Win7 x64.

Message edited by author 2010-01-14 15:48:04.

PhotoDave

Canon EF 70-200mm f/2.8L IS USM II

01/14/2010 03:47:42 PM · #6

What Yo_Spiff said, you just need the RAW codec and you prob just need to update PS and all will be well

SteveJ

Canon EOS-7D

Canon EF-S 18-135mm f/3.5-5.6 IS STM

01/14/2010 03:54:02 PM · #7

My neighour, Brian, has the Canon 5D MkII and a 40D. He recently upgraded his PC and installed Windows 7 64bit. The other day we were tinkering with some snowy pics, shot in RAW, on Zoombrowser 6.4, anyway every time he tried to view the 5D pics, he got a message stating 'not a recognised format'. The 40D pics opened up find??

He has updated everything to latest version and still can't open 5D RAW, so he has just gone straight to PSCS4 to open them.

I definitely think there is a problem with latest Canon software and cameras that Canon need to address. There shouldn't be any compatibility problems with Zoombrowser as this is part of the software package.

Message edited by author 2010-01-14 15:54:24.

BJokerud

Nikon D3s

Nikon AF-S Nikkor 28-300mm f3.5-5.6G ED VR

01/14/2010 03:56:08 PM · #8

There you go! The fault is that you have Canon, not Nikon =)

jdannels

Nikon D300s

Sigma 30mm f/1.4 EX DC HSM for Nikon

01/14/2010 03:58:45 PM · #9

Originally posted by BJokerud:

There you go! The fault is that you have Canon, not Nikon =)

Actually my D300s raw file don't show up as thumbnails either. I shoot raw/jpeg so it wasn't too hard but this codec look pretty handy. :)
ETA: Running windows 7

Message edited by author 2010-01-14 15:59:07.

SteveJ

Canon EOS-7D

Canon EF-S 18-135mm f/3.5-5.6 IS STM

01/14/2010 04:00:09 PM · #10

Originally posted by BJokerud:

There you go! The fault is that you have Canon, not Nikon =)

I was trying really hard to avoid saying that, but...:)

Seriously, I hope you find and sort the problem.

Tamron 16-300mm Di II VC PZD MACRO w/Canon Nikon mount

01/14/2010 04:05:16 PM · #11

Thank you for the Codec thing, it worked.

Now I am trying to uninstall PS. anyone on windows live?

PhotoDave

Canon EF 70-200mm f/2.8L IS USM II

01/14/2010 04:05:38 PM · #12

Originally posted by SteveJ:

are you sure his zoom browser had the latest updates as over xmas I was playing with a 5DMKII and a 7D and after updating all my software I had no problems at all viewing RAW files and thumbs in Win7 64bit, vista 64bit and xp pro 64bit.

-dave

PhotoDave

Canon EF 70-200mm f/2.8L IS USM II

01/14/2010 04:06:32 PM · #13

Originally posted by JulietNN:

Thank you for the Codec thing, it worked.

Now I am trying to uninstall PS. anyone on windows live?

what version of PS are you running?

Tamron 16-300mm Di II VC PZD MACRO w/Canon Nikon mount

01/14/2010 04:09:45 PM · #14

Adobe Photoshop Version: 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Operating System: Windows NT
Version: 6.1

but we need to talk about that too privately

julietnn@comcast.net on windows live thing

stupid WIN 7 still haven't found where the mail program is

01/14/2010 04:12:04 PM · #15

Originally posted by JulietNN:

stupid WIN 7 still haven't found where the mail program is

They removed it. (No great loss) You will have to download it from Microsoft if you want it, though I recommend taking the opportunity to try Mozilla Thunderbird instead. I've been using it for years now.

Message edited by author 2010-01-14 16:13:04.

Tamron 16-300mm Di II VC PZD MACRO w/Canon Nikon mount

01/14/2010 04:15:43 PM · #16

They removed it.

Why the frig do they not have a handbook of some sorts to tell you this crap. I have been looking for it since yesterday afternoon.

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Sigma 30mm f/1.4 EX DC HSM for Nikon

01/14/2010 04:26:16 PM · #17

Originally posted by JulietNN:

Why the frig do they not have a handbook of some sorts to tell you this crap.

It was mentioned in every computer mag and tech site that I read leading up to the release of Win7. Not that I expect you read all the geek stuff that I do. Secrets like these are what keep tech people employed.

jdannels

Nikon D300s

01/14/2010 05:16:18 PM · #18

Originally posted by Yo_Spiff:

Thanks for the link, helped me out too. :)

bob350

Sony Alpha a1

Sony FE 24-70mm f/2.8 GM

01/14/2010 06:01:30 PM · #19

Originally posted by Yo_Spiff:

I've been using the same codec pack on my Win7 64 bit unit with no problems at all for Nikon raw files (NEF) and even the obscure raw files for my little P6000 (NRW). Unclear why the camera companies don't (or won't) release codecs when they release their cameras. The folks you link to demonstrate that it is not a matter of the task being impossible.

Although I could make a donation for the codec pack, I am actually considering paying for their commercial picture viewer software as an alternative (have trial version, does display pictures fast without the usual delays for thumbnails to build and allows instant magnification at two levels to check sharpness).

sarampo

Nikon D7100

Nikon AF-S DX 18-105 f/3.5-5.6 ED VR

01/14/2010 06:07:01 PM · #20

Hi Juliet,

For PS you need to upgrade the Adobe Camera Raw from their site:

//www.adobe.com/support/downloads/detail.jsp?ftpID=4622

As for windows, a 3rd party viewer like Spiff said probably is the best way.

Don't give up just yet :)

Joao

01/14/2010 06:28:48 PM · #21

Originally posted by JulietNN:

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Oh, my goodness! And I thought you were a lady! Do you hug your kids with those same hands you type with?

Tamron 16-300mm Di II VC PZD MACRO w/Canon Nikon mount

01/14/2010 07:50:27 PM · #22

I wish I was a lady when it came to techy things. But I fail, I am a sheep who will follow anything, anyone, anytime. That is why, I now have Mozilla Thunderbird thingy. Thank you for that Yo.

I am still battling the PS thingy, but I have a 20 year old helping me and payment is sushi. Who would have thought it could be so cheap!!! He has already stopped 12 of my neighbors using my unsecured network wireless thingy!

Canon 12x IS USM (S3 IS built-in Lens) -- 36-432mm (35mm EQ)

01/14/2010 08:15:17 PM · #23

Originally posted by JulietNN:

12 of my neighbors using my unsecured network wireless thingy!

Uh, oh. Give the kid some more sushi.

GeneralE

Canon PowerShot S3 IS

01/14/2010 09:51:25 PM · #24

Originally posted by Yo_Spiff:

Originally posted by JulietNN:
12 of my neighbors using my unsecured network wireless thingy!

Uh, oh. Give the kid some more sushi.

Especially if he can log their IP addresses and usage so you can send them an invoice ... ;-)

Tez