can't open RAW files !! - DPChallenge Forums

Tamron AF 70-300mm f/4.0-5.6 Di LD Macro 1:2 for Canon

07/06/2007 12:39:45 PM · #1

hello everyone..
I am using photoshop CS but it doesn't recognize the RAW files taken by my XTI , i ckecked the help files in photoshop & it says that CS support RAW files !! Am I missing something here ?

renefunk

Canon EOS-5D

Canon EF 17-40mm f/4.0L USM

07/06/2007 12:51:01 PM · #2

hi i just have the same problem. with the cs . i tryed to download the raw converter from adobe.com but nothing happend. did you try that? maybe the xti coud work. the 5d doesnt. so i had to buy a the cs2....

Canon EOS-5D Mark IV

Canon EF 100-400mm f/4.5-5.6L IS

07/06/2007 12:53:26 PM · #3

I also couldn't open RAW til I got CS2. Anyway, Canons Digital Photo Professional does the same job.

SamDoe1

Canon EOS-350D Rebel XT

Tamron SP AF 28-75mm f/2.8 XR Di for Canon

07/06/2007 12:54:20 PM · #4

Not sure if ACR for CS supports the XTi. Try to update it, if that works it should fix the problem.

MrEd

Sony DSLR-A100

Sigma 15-30mm f/3.5-4.5 EX Aspherical DG DF for Minolta

07/06/2007 12:54:57 PM · #5

Worst case scenario.....RSE

Stiger

Canon EOS-60D

Tamron SP AF 28-75mm f/2.8 XR Di for Canon

07/06/2007 12:55:51 PM · #6

Try going to Adobe's Update Page and get a newer version of their Camera Raw plugin. I had to get the newer version when I installed Elements, because the default version wouldn't read the XTI's files.

Message edited by author 2007-07-06 12:56:40.

fotomann_forever

07/06/2007 12:56:34 PM · #7

CS doesn't support the 400D, sorry. Gonna have to go to at least CS2.

Canon EF 17-40mm f/4.0L USM

07/06/2007 01:27:21 PM · #8

I have a similar issue with my XTi. When I take RAW+JPG pictures and drag/drop them using explorer to avoid date/time changes I get two JPG pictures the same size, for example one named IMG_1498.jpg and one named IMG_1498(1).jpg. I went through Canon web/email support, and they recommended using the Canon EOS Utility software. When I do it does create larger .CR2 RAW files, which I can open, however it modifies the date/time of the files to transfer date/time, which disqualifies any DPC entry. How do you all move unaltered RAW files from camera to computer? I will go through phone support when I get a chance if I don't find an answer.

Elmakias

Canon EOS-5D

07/06/2007 01:35:48 PM · #9

you have to download an update for xti

07/06/2007 01:46:04 PM · #10

Thanks, Adam, I see some EOS Utility updates at the Canon support site I'll download tonight.

Message edited by author 2007-07-06 13:47:14.

Sigma 15-30mm f/3.5-4.5 EX Aspherical DG DF for Minolta

07/06/2007 11:01:23 PM · #11

OK, I downloaded and installed the latest Canon OES Utility for Windows update (and DPP and ZB updates) and rebooted. It is still doing the same thing. The EXIF data for the date/time the picture is taken is correct, but in Windows Explorer the Create, Modify, and Accessed date/time are all the transferred time. After an hour on the phone with Canon support and going over and over this the support person assured me that his does the same, and that is correct. He says the photo contest site should accept the "Shooting Date/Time" EXIF data. Is he correct or full of BS? The first time I got through to support I explained the situation and the guy immediately said "You can fix that by..." and my crappy phone lost connection. Does anyone transfer RAW files with all original date/time, and how?

Thanks,
Boyd

MrEd

Sony DSLR-A100

07/06/2007 11:28:22 PM · #12

Originally posted by MrEd:

Worst case scenario.....RSE

I don't think you can see the Exif data in Explorer while it's in the RAW format. Once you convert it to .tiff or .jpeg, you can.

07/07/2007 12:33:37 AM · #13

I reread the Transfer Software Guidelines sticky and discovered if I put my CF card in one of my USB card readers *edit* and drag and drop *\edit* it maintains the original shooting and modified date. It's just the transfer software that sucks. I'll just do it outside the camera for now. Maybe I'll try the RSE software later, just so I don't go on a shoot with my CF card still in the computer.

Message edited by author 2007-07-07 01:08:42.

fotomann_forever

07/07/2007 12:50:52 AM · #14

I know it's not part of the main question, but if anyone wants to be able to see their RAWs in Windows Explorer, check this out.

//www.microsoft.com/windowsxp/using/digitalphotography/prophoto/raw.mspx

comes in quite handy.

edward80

Tamron AF 70-300mm f/4.0-5.6 Di LD Macro 1:2 for Canon

07/07/2007 01:17:17 AM · #15

thanks all for your replies,it seems that i have to upgrade to cs2 to open the files,after reading some articles it seems that each company has its own raw format " i didn't know that before :)", can't they just make a universal file format & make things easier for everybody !

awpollard

Canon EOS-5D Mark II

Canon EF 100-400mm f/4.5-5.6L IS

07/07/2007 01:21:59 AM · #16

Originally posted by boyd2000:

Yo Boyd are you using Canon Digital Pro or the zoom browser stuff? Trying to figure out what you are doing? Date taken in EXIF doesn't change when move unless it is some crummy software. I use DPP and Windows drag and drop all the time. Date Modified/Created don't matter here cause if you place in the top five the SC will ask for your original and read the Date taken out of EXIF.

Side Question: I was looking at your bio... UNIX geek for a co we have all heard of....Hmmm, you work on Sorrento Mesa (we might be neighbors)

Message edited by author 2007-07-07 01:22:52.

fotomann_forever

07/07/2007 01:32:30 AM · #17

Originally posted by edward80:

Actually there is a "universal format". It's called DNG. Problem is that Adobe is the only one that uses it... LOL

There is the Adobe DNG converter that would let you convert the files and use them in CS

//www.adobe.com/support/downloads/detail.jsp?ftpID=3649

Photologist

Apple iPhone 16 Pro Max

Canon EF 70-200mm f/2.8L IS USM

07/07/2007 02:15:52 AM · #18

Originally posted by fotomann_forever:

If you have Vista, then RAW support is native to the file explorer. Vista was created to allow support for RAW files today, and any other versions of RAW for new cameras that will come to market in the future. With my Pentax, RAW file viewing in XP was pretty much non-existent, but with Vista, they all appear perfectly and I can view the EXIF info!

.