Nero Help - DPChallenge Forums

Nikon AF-S NIKKOR 24-70mm f/2.8G ED

02/15/2005 11:08:07 PM · #1

I have Nero Ultra 6 on my computer and it was working fine. I didn't use it for a little while for a couple of months and now when Igo to use it it can't burn discs. It lets me put a cd in and then select the files I want to add to it. It will even tell me if their is other sessions already on it, which is all fine. But then when it actually goes to burn, it tells me that the CD is being used by some other application.

Does anyone know what would cause this and how to fix it?

Its strange because its reading the CD perfectly for every other step so there is obviously nothing wrong with the drive (plus it works fine with ever other program). But as soon as you go to Burn a disc, it plays up.

Neil

Fujifilm X-T30

02/15/2005 11:14:03 PM · #2

Probably a Nero driver issue.

Try upgrading--there's a new release just about every month and there was a pretty significant one recently. The upgrade code will check your setup for you.

There's also a Nero Info Tool which will show you status of drivers and your CD capabilities. It's on the menu "Nero Toolkit", but I don't recall if that's installed by default.

I think you can also get to i via the Nero Smartstart menu under Extras.

timj351

Sony DSC-F707

02/16/2005 12:04:04 AM · #3

Are you sure you haven't selected a disk that already has data on it?

T

Pentax SMC DA 18-55mm f3.5-5.6 AL WR

02/16/2005 12:16:20 AM · #4

Originally posted by timj351:

Are you sure you haven't selected a disk that already has data on it?

T

Nope they are discs from my spindle so are brand new, plus i should be able to burn multi seasons anyway.

Its also happening for both cd and dvd which is strange.

drz01

Pentax K50

02/16/2005 12:18:52 AM · #5

Are you logged on as an admin on you computer? If not nero won't let you burn discs.

Nikon AF-S NIKKOR 24-70mm f/2.8G ED

02/16/2005 12:22:36 AM · #6

I don't have multi users set up.

Its strange though because it used to work just fine and now suddenly it doesn't. I have tried stripping the program off the computer (including registers) but that failed as well.

Neil

Fujifilm X-T30

02/16/2005 12:28:58 AM · #7

Did you try to upgrade? The upgrade is free.

Nikon AF-S NIKKOR 24-70mm f/2.8G ED

02/16/2005 12:48:13 AM · #8

I couldn't find the upgrade. (Plus I am actually not on that computer at the moment since I am at work) I went to the nero site but i didn't see anything, plus the site was in German. Is the upgrade on that or can I access it through the application?

Neil

Fujifilm X-T30

02/16/2005 12:48:41 AM · #9

www.nero.com, it's in english!

Hardcore Poser

Olympus E-500 EVOLT

Olympus 40-150mm f/3.5-4.5 Zuiko Digital

02/16/2005 01:07:27 AM · #10

My nero has, in the past, done similar things. Usually it says that it cant burn or its encountered errors . Ive found that restarting my computer solves this problem for me. If this doesnt work, try reinstalling the program.

02/16/2005 01:30:32 AM · #11

Originally posted by Hardcore Poser:

Thanks.

Unfortunatly neither has worked for me.

I also re installed the drivers for the drive, just in case, but that hasn't done anything either. It seems that the prgram is damaged somehow, so tis weird.

Pentax DA 18-55mm f/3.5-5.6 AF

02/17/2005 01:57:29 AM · #12

I found the updates and installed them and so far so good, its finally burning again :) Thanks for the help. I am so relieved to have my DVD burner back :)

faidoi

Pentax K10D

02/17/2005 02:02:14 AM · #13

Originally posted by loz1:

I found the updates and installed them and so far so good, its finally burning again :) Thanks for the help. I am so relieved to have my DVD burner back :)

Did you install any new software or anything? It's odd that it would stop working until you installed updates.