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Day-22.jpg
Day-22.jpg
Ken


Photograph Information Photographer's Comments
Date Uploaded: Oct 23, 2007

Viewed: 436
Comments: 7
Favorites: 0

 I received this canvas and it looked great at first glance. However, there were a few pinpoint white spots on lower portion. Still not a big deal. Somebody in the Canvasondemand thread said they had defects and I checked it over again. Sure enough the corner was scuffed; I just hadn't noticed before.

The required "proof" stated was a picture of the defect. wickee_one called and they said to cut out a swatch and send it in. My guess is that people were saying they had defects just to get a free canvas.

I really like this canvas and it wouldn't be presentable to a client. But I didn't want to cut it. Not only is it the first big print I ever made but I really, really like it. So I emailed customer service the "photo proof as requested".

I forgot to attach the pictures. I sent another one right after with pictures. They respond and say to send pics to somebody else. A bit later they respond to second email (one with pictures) and say to cut it and send piece. So that's what happened. In the very short time between cutting, the other guy responds that they're re-making the canvas immediately (based on photo proof). So it was cut for no reason.

I ended up paying $35 for shipping plus a larger size and I'll end up getting what I paid for, but it really sucks that it was cut. I didn't request a new canvas to scam 'em, but hated to ruin a canvas that still looked good. I would have been happier if I sent it in instead of having to see it cut like that.

I'll post when replacement comes in, but it will be on my wall this time.

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AuthorThread
 10/27/2007 10:59:21 PM
now you just need a big matte to cover the cut. :)
  Photographer found comment helpful.
 10/24/2007 06:09:20 PM
Too bad, darn it! I think you should restretch it as well. Can't wait to see the new one!
  Photographer found comment helpful.
 10/24/2007 03:58:49 AM
Bummer
  Photographer found comment helpful.
 10/23/2007 09:40:40 PM
Man, sorry you cut yours. :( Maybe, like ButterflySis said, you could take it off the frame entirely and restretch it?
  Photographer found comment helpful.
 10/23/2007 06:43:49 PM
Well , that's a sad story- it is a beautiful canvas...
  Photographer found comment helpful.
 10/23/2007 05:47:42 PM
Could the canvas be "cropped" and stretched to a slightly smaller frame?
  Photographer found comment helpful.
 10/23/2007 01:35:22 AM
That stinks. Can you set it on a coffee table leaned up against the wall and place a small vase or something in the corner to cover it up?

Edit: just realized this is in the top...not the bottom. dang. it would be a shame to waste this

Message edited by author 2007-10-23 01:39:34.
  Photographer found comment helpful.


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