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DPChallenge Forums >> Tips, Tricks, and Q&A >> Computer / Camera RAW question
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11/16/2008 07:41:53 PM · #1
I have just moved to a Vista 64 bit machine.

I installed my new Adobe Design Premium CS4 suite, complete with the required registration etc.
I have opened, used and closed Photoshop and Bridge a couple of times without problems.

I am having a problem when I try to open Camera RAW from Bridge.
Normally, I can right click on either jpg or CR2 file and choose "Open in Camera RAW" as a menu option.
Currently, I am getting this error message when I right click and try to open it in Camera RAW on both jpg and CR2 files:



Strangely, though, Camera RAW does open just fine when I double click a CR2 file, so it IS there, and it IS installed and working, I just can't get to it via right click and can't get it to open any jpg's.
I have restarted both PS/Bridge and my computer.
Any other ideas? What does it mean by "launching a qualifying product" that I haven't already done?
11/17/2008 10:46:27 AM · #2
bump
11/17/2008 10:51:08 AM · #3
Hi Karin, check this thread;

//www.adobeforums.com/webx/.59b6d78c
11/17/2008 11:32:01 AM · #4
Thank you, JH. There are no solutions in that thread, but in a weird way it is comforting to know that I'm not the only one with that very same problem.
Hopefully Adobe will sort something out soon.
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