My XTI Kicked the bucket.. - DPChallenge Forums

Tamron AF 28-300mm f/3.5-6.3 XR Di LD Aspherical IF for Canon

06/23/2008 02:12:10 PM · #1

Someone thinks its due to me dropping it on its head, but I keep telling that person it was the XT that fell that day.

Anyway, my XTI just turned off once and never turned back on. I've changed the batteries tons time and no go. It's not a battery problem.

Anyway, I also learned that buying the extended warranties are useless. At least the one at Office Depot is (wife bought it as a present). Their two year warranty kicks in from the day you buy it, however they only covers stuff that canon will not cover under the canon warranty during the first year. (total BS)

Now I have to send it in to Canon. How long does is the turn around on defunct cameras that are sent to Canon for Warranty repairs?

Thanks alot.

Message edited by author 2008-06-23 15:04:55.

mpeters

Canon EOS-5D

Canon EF 50mm f/1.8 II

06/23/2008 02:29:06 PM · #2

If I remember correctly, they turned around my 20D shutter replacement in about 10 days(including return shipping).

SDW

Canon EOS-60D

06/23/2008 02:29:51 PM · #3

JaimeVinas is the camera damaged or just not working. There is a big difference when it comes to manufactures warranty. Damage, meaning it has stopped working because of fault of the user and "Stopped Working" means unit failure.

If its been "damaged" and not working and Office Depot warranty covers "damage" then it should be taken care of by OD during the first year since canon will NOT cover damage occurred by user- only manufacture defects.

Message edited by author 2008-06-23 14:32:01.

Tamron AF 28-300mm f/3.5-6.3 XR Di LD Aspherical IF for Canon

06/23/2008 02:37:57 PM · #4

Originally posted by SDW:

It stopped working. I didnt do anything to it. It just died on me on a photoshoot. I didnt do anything to it.

SDW

Canon EOS-60D

06/23/2008 02:58:57 PM · #5

Originally posted by JaimeVinas:

Originally posted by SDW:
JaimeVinas is the camera damaged or just not working. There is a big difference when it comes to manufactures warranty. Damage, meaning it has stopped working because of fault of the user and "Stopped Working" means unit failure.

If its been "damaged" and not working and Office Depot warranty covers "damage" then it should be taken care of by OD during the first year since canon will NOT cover damage occurred by user- only manufacture defects.

It stopped working. I didnt do anything to it. It just died on me on a photoshoot. I didnt do anything to it.

Ok, I was asking because of your original post. I don't no how long it will take but don't think it would be longer than 10 to 14 days.

Originally posted by JaimeVinas:

How long does is the turn around on damaged cameras that are sent to Canon for Warranty repairs?

Canon EF 100-400mm f/4.5-5.6L IS

06/23/2008 03:05:29 PM · #6

Originally posted by SDW:

Originally posted by JaimeVinas:

Originally posted by SDW:
JaimeVinas is the camera damaged or just not working. There is a big difference when it comes to manufactures warranty. Damage, meaning it has stopped working because of fault of the user and "Stopped Working" means unit failure.

If its been "damaged" and not working and Office Depot warranty covers "damage" then it should be taken care of by OD during the first year since canon will NOT cover damage occurred by user- only manufacture defects.

It stopped working. I didnt do anything to it. It just died on me on a photoshoot. I didnt do anything to it.

Ok, I was asking because of your original post. I don't no how long it will take but don't think it would be longer than 10 to 14 days.

Originally posted by JaimeVinas:
How long does is the turn around on damaged cameras that are sent to Canon for Warranty repairs?

hehe, ok I changed it to Defunct. I didnt think of that technicality. But its true what you say. Thanks

Strikeslip

Canon EOS-5D

06/23/2008 04:24:50 PM · #7

:-( bummer

good luck with the repair.

Judi

Canon EOS-5D Mark III

06/23/2008 04:42:10 PM · #8

Originally posted by JaimeVinas:

Someone thinks its due to me dropping it on its head, but I keep telling that person it was the XT that fell that day.

Yada, yada....likely story.....hehehehe! Time to get that 5D mate!

06/23/2008 04:46:25 PM · #9

Originally posted by Judi:

Originally posted by JaimeVinas:
Someone thinks its due to me dropping it on its head, but I keep telling that person it was the XT that fell that day.

Yada, yada....likely story.....hehehehe! Time to get that 5D mate!

Geez, the XT is gray and XTI is black. We both know that. Now which one fell that day? eh? eh?

Judi

Canon EOS-5D Mark III

Canon EF 70-200mm f/2.8L IS USM

06/23/2008 04:47:38 PM · #10

Originally posted by JaimeVinas:

Originally posted by Judi:

Originally posted by JaimeVinas:
Someone thinks its due to me dropping it on its head, but I keep telling that person it was the XT that fell that day.

Yada, yada....likely story.....hehehehe! Time to get that 5D mate!

Geez, the XT is gray and XTI is black. We both know that. Now which one fell that day? eh? eh?

Ahhhh....which time???? Once was at night by the water (it was dark) and the other by the ruins!!! So you tell me...lol!

Jib

Canon EOS-400D Rebel XTi

06/23/2008 04:50:39 PM · #11

took my Xti like 2 weeks to get back due to a messed up shutter button... do not fret, its all pretty quick, they tell you 4-6 weeks... depends on how many idiots drop their cameras that week :P

06/23/2008 04:50:51 PM · #12

you didnt have your night vision on? :o
you know what they say about not having your night vision while looking for ghost ships. :P

Jib, HA! Ironically The one I dropped is the one that is functional right now :P
That XT is a beast. ;)

Message edited by author 2008-06-23 16:51:47.

Judi

Canon EOS-5D Mark III

06/23/2008 04:52:03 PM · #13

Originally posted by JaimeVinas:

you didnt have your night vision on? :o
you know what they say about not having your night vision while looking for ghost ships. :P

I was too busy looking at the beautiful boats on the water....well, that is my story anyway!