Photoshop CS3 Problem - DPChallenge Forums

Canon EF 17-40mm f/4.0L USM

02/16/2008 08:36:39 AM · #1

All of a sudden out of the blue my PS CS3 which has worked fine for months will not "save" or "save as" a newly opened photo. However the save for web still works.

any thoughts or suggestions?

Quasimojo

Canon EOS-30D

02/16/2008 08:41:55 AM · #2

I've never heard of that specific problem but when weirdnesses occur I find the following checks useful:

- check system logs (manage -> event logs)
- virus/trojan scanning
- reboot (if long uptime)
- reinstall application

If things are still weird after reinstalling the app (don't forget to backup /presets etc) then a more serious approach is a reinstall of the OS. This is especially warranted if you've got a machine that hasn't been wiped for a year or two (for heavy users).

Sorry I can't be of any more specific help. Are there any other system errors that might help>?

N

bvlindalou

Canon EOS-400D Rebel XTi

Canon EF-S 18-55mm f/3.5-5.6 II

02/16/2008 08:42:44 AM · #3

if you still have the install discs, you might try to reinstall it......just a suggestion :)

Nikon AF-S DX Zoom-Nikkor 18-70mm f/3.5-4.5G IF-ED

02/16/2008 08:47:58 AM · #4

The only thing I can add to the description of the problem is that when I give up and try to close PS it will ask if I want to save but when I click yes it states could not complete the because of a program error

gclark

Nikon D300s

02/16/2008 08:59:44 AM · #5

Delete photoshop preferences and delete photoshop cache

That works for me

02/16/2008 09:01:46 AM · #6

I am sort of lame at this stuff how do i delete the preferences?