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DPChallenge Forums >> Hardware and Software >> quick question...please help
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Showing posts 1 - 6 of 6, (reverse)
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05/20/2007 03:55:27 AM · #1
i'm on the road and i need to upload my photos to my laptop. i have the camera connected but it says...found new hardware...and i don't have the disk for the camera. what do i do?
05/20/2007 03:57:58 AM · #2
Windows Explorer should show your camera as a removable drive Sher.
See if you can navigate to the camera's "drive"(CFCard), select all, copy/paste them to a folder.
05/20/2007 04:15:51 AM · #3
See if you can borrow a card reader somewhere. I have the same camera and I think you need the cable driver for it. Oh, just download the cable driver from Canon website. I stopped using the cable since a card reader downloads much faster and no loss in camera battery.

Here is the driver.
//www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=314&modelid=9430

Message edited by author 2007-05-20 04:20:52.
05/20/2007 04:19:45 AM · #4
can you switch between ptp and mass storage mode (sometimes called USB mode) on your camera?

If so switch it OFF PTP mode and on to mass storage mode.
05/20/2007 08:05:32 AM · #5
For some insane reason Canon's SLR cameras don't get recognised as mass storage/USB devices - you need Canon software or (better) a card reader.

I have suffered this before - it is infuriating. Does Canon make the software available anywhere online? NB see ssodell's post

Message edited by author 2007-05-20 08:06:37.
05/23/2007 09:30:03 AM · #6
thanks for all the help, guys...sorry i couldn't reply sooner. i never could get it to work even on another laptop. we just bought a new card and continued the shoot. :)
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