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DPChallenge Forums >> Tips, Tricks, and Q&A >> Contacting Tamron....
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02/20/2007 08:59:36 PM · #1
I tried contacting Tamron about a week ago (about getting my 28-75 lens calibrated for its front focusing problem) and they still haven't responded back. Does anyone know how long they usually take? I noticed when filling out the form, and e-mail address wasn't even required. I put it in anyways, but does this mean they're going to mail me something to fill out or what?
I guess I'm just used to getting an e-mail back within a couple days.....
02/20/2007 09:09:35 PM · #2
Why don't you call them? I had to deal with them over the phone once, and their US office was quite attentive and effective in solving my problem, I was pleasantly surprised. I never tried to email them, though.
02/20/2007 09:15:44 PM · #3
Thanks for the info, I'll have to give that a try on Thursday.

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