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DPChallenge Forums >> Hardware and Software >> Tragedy has struck my defenseless equipment
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10/21/2005 02:43:50 PM · #1
Ok, so yesterday my adorable little 3 year old decided that it would be a good idea to pull my camera bag off the shelf. It hit the ground pretty hard and my heart skipped a beat! I checked the camera right away and it was fine (thank god!) This morning I felt compelled to check my other lens. Well it's screwed...I think...
Now I have a 75-300mm Canon Ultrasonic with Image Stabilizer that rattles inside. When I look through it, without the camera attached, I can see that one of the internal lenses has popped off and is floating around inside. It doesn't appear to be cracked or broken other than off its spot. Does that make sense? My question is....Is this fixable or did I just learn an expensive lesson?

~Nicole
//www.liveloveshoot.com
10/21/2005 02:51:52 PM · #2
I have no idea but I hope the news is good.
10/21/2005 03:03:09 PM · #3
I feel your pain!

I went hiking a few months back. I had my camera in hand. And my $1600 Canon 70-200 L 2.8 IS lens in my backpack. I jumped down off a fairly large rock and heard a "thud" behind me. I thought, what was that? I turned around and ... WHAT THE HECK!?! My lens had somehow fallen out of the backpack! (the backpack had unzipped fair enough to let it topple out)

I looked thru the lens, it looked fine. I put it on camera. It still focused fine. The IS still worked (luckily!). But the zoom ring was basically broken. It did nothing. It turned and nothing happened.

In a way, I thought ... Hey, I just got an upgrade -- I now have a 200mm "prime"!!! (of course, that was the sarcastic humor in me as my stomach began to ache as I thought about the cost of repairing the lens and even the heartache of going without while it was being repaired)

Anyway, good thing was ... I had an extended warrantee on the lens. Basically they said I could do just about anything to the lens and they would fix it. I never imagined I would have to use that warrantee ... but it sure came in handy. I think all they really did was send the lens in to Canon for repair. And according to Canon's repair notes, all that needed fixing was the zoom ring. (I've since tested it out and it appears to work flawlessly)

Anyway... Send it in to Canon for repair and hopefully it won't cost too much. Good luck to ya!
10/21/2005 03:07:26 PM · #4
This is most certainly fixable, but at a cost that may well be uneconomic. I'd suggest that you take it into the nearest camera shop and see what they offer to do for you. Alternatively, considering that this was a genuine accident, have you considered looking at your household insurance? I know for a fact that ours would cover such a thing.

By the way, I looked at your profile to see what other lenses you might have and saw your photo of your tattoo. Are you getting that coloured? If so, I'd like to see a picture of it when it's finished. It looks rather wonderful. I've got one I'm working on at the moment, although I haven't had any sessions for quite a while.

Hope you get the lens situation sorted out.
10/21/2005 03:11:53 PM · #5
OHh dear!

Thought you may like another warning! Picture this!
John and I with two dogs on extending leads ( big dogs in deer parkland). Stepping stones across river!
Great idea - I take one dog across stones for John to capture. I get halfway across carrying my camera while john is on the bank. I stop for him to shoot and my dog doesn't - hits the back of my legs! I manage to stop falling in but in order not to drop the camera I can't save the dog. Dog falls in water - no problem she can swim BUT is very old so can't pull herself out of the water. I have to balance on the remainder of the stones, leading her to the bank at the end of the lead and trying not to drop my camera. Meanwhile the other dog has seen her friend disappear into the water and leapt towards the water. John was looking through the viewfinder ( camera on tripod) so didn't realise she was starting to move and she yanked so hard she knocked him and the tripod over! Camera hit ground hard!
I get to the other bank and can't lift first dog out of the water so turn to call for help to see John flat on the ground grabbing for his camera while trying to control a very big dog at the end of the full extension lead. Eventually he picks up tripod, grabs his dog ( by the scuff none too gently) and runs across the nearby bridge, and helps me haul out my dog ( who had been patiently treading water). She getsn out, shakes and covers both cameras with dirty water!

Well it started out as a good idea!
Warning - don't try to control dogs and take shots!
P

10/21/2005 03:17:18 PM · #6
Our homeowners insurance would cover it but I think that our deductible would make it not worth it. I'll take it to my regular shop and see what they can do. I'm glad that I haven't gotten any responses that say, "you're screwed". haha
On the tattoo; it is going to be colored in eventually. All in black. I haven't had work done on it in a long while, something like a year. I'll definitely post pics when its done!! I have a chest piece that I'm 5 hours in on that needs done too. Priorities. Priorities.
Thanks for all the advice. My heart's a little less broken now. :)
10/21/2005 03:19:14 PM · #7
Originally posted by Riponlady:

OHh dear!

Thought you may like another warning! Picture this!
John and I with two dogs on extending leads ( big dogs in deer parkland). Stepping stones across river!
Great idea - I take one dog across stones for John to capture. I get halfway across carrying my camera while john is on the bank. I stop for him to shoot and my dog doesn't - hits the back of my legs! I manage to stop falling in but in order not to drop the camera I can't save the dog. Dog falls in water - no problem she can swim BUT is very old so can't pull herself out of the water. I have to balance on the remainder of the stones, leading her to the bank at the end of the lead and trying not to drop my camera. Meanwhile the other dog has seen her friend disappear into the water and leapt towards the water. John was looking through the viewfinder ( camera on tripod) so didn't realise she was starting to move and she yanked so hard she knocked him and the tripod over! Camera hit ground hard!
I get to the other bank and can't lift first dog out of the water so turn to call for help to see John flat on the ground grabbing for his camera while trying to control a very big dog at the end of the full extension lead. Eventually he picks up tripod, grabs his dog ( by the scuff none too gently) and runs across the nearby bridge, and helps me haul out my dog ( who had been patiently treading water). She getsn out, shakes and covers both cameras with dirty water!

Well it started out as a good idea!
Warning - don't try to control dogs and take shots!
P


I really hope the cameras dogs and humans are ok but Pauline, I could not stop laughing at the image of this. I'm sorry. :D

Message edited by author 2005-10-21 15:20:05.
10/21/2005 03:22:26 PM · #8
Me, cameras and gravity have an agreement. Gravity takes the cameras from me.

I know people aoften cite the plastic construction of the Rebel as a negative, but i have dropped mine twice now with no ill effects. Well, functionally anyway.

Error One: trying to get thru some thich bushes on the edge of a steep hill to get a scenic shot, i manage to put my foot into the camera strap and thrust the camera from around my neck and into the weeds. No damage, no scratches on the lens.

Error Two: was out for the day and had my bacpack onthe front seat of hte car. had putthe camera and all back in it, but when uloading at home I grabbed the backpack and the camera, lens and all, and another lens, rolled out of the unzipped bag on to the blacktop driveway. My hear skipped a beat, or three. The built in flash is mighty scraped up, but all seems to workjust fine.

As to your homeowners insurance, it might cover it, but the deductible may be so large as to make it (the insurance) worthless. My deductiable is $500...and all my lenses are less than that.
10/21/2005 03:29:20 PM · #9
Hm, I have a story but not as bad. I was changing a lens two nights ago at the Nintendo Fusion Tour Concert when my 50 1.8 rolled right out of my bag, took maybe a 1-2 inch fall, (only 1-2 inches!) and still managed to break some plastic inside and now I have two halves of a 50mm lens.
10/21/2005 03:34:23 PM · #10
Originally posted by coley3:

ha
On the tattoo; it is going to be colored in eventually. All in black. I haven't had work done on it in a long while, something like a year. I'll definitely post pics when its done!! I have a chest piece that I'm 5 hours in on that needs done too. Priorities. Priorities.


I had pictured this as being a multi-coloured piece.
10/21/2005 04:02:25 PM · #11
Originally posted by sabphoto:


I really hope the cameras dogs and humans are ok but Pauline, I could not stop laughing at the image of this. I'm sorry. :D


dogs fine, cameras a bit dirty but cleaned up fine, humans just about talking to each other after discussion as to whose fault the whole episode was!

Thanks for asking!
:)))
P
10/21/2005 08:08:22 PM · #12
Originally posted by coley3:

Ok, so yesterday my adorable little 3 year old decided that it would be a good idea to pull my camera bag off the shelf. It hit the ground pretty hard and my heart skipped a beat! I checked the camera right away and it was fine (thank god!) This morning I felt compelled to check my other lens. Well it's screwed...I think...
Now I have a 75-300mm Canon Ultrasonic with Image Stabilizer that rattles inside. When I look through it, without the camera attached, I can see that one of the internal lenses has popped off and is floating around inside. It doesn't appear to be cracked or broken other than off its spot. Does that make sense? My question is....Is this fixable or did I just learn an expensive lesson?

~Nicole
//www.liveloveshoot.com


From your description your lens is definitely fixable. If it's still under warranty send it to Canon. If not, try to find someone else to fix it for you. Start with a local camera shop. Also try a google search for lens repair. Almost anyone you can get to work on it will be less expensive than Canon.
10/21/2005 09:01:08 PM · #13
you're screwed.

heh, sorry had to do it.
10/21/2005 09:01:08 PM · #14
Originally posted by coley3:

Ok, so yesterday my adorable little 3 year old decided that it would be a good idea to pull my camera bag off the shelf. It hit the ground pretty hard and my heart skipped a beat! I checked the camera right away and it was fine (thank god!) This morning I felt compelled to check my other lens. Well it's screwed...I think...
Now I have a 75-300mm Canon Ultrasonic with Image Stabilizer that rattles inside. When I look through it, without the camera attached, I can see that one of the internal lenses has popped off and is floating around inside. It doesn't appear to be cracked or broken other than off its spot. Does that make sense? My question is....Is this fixable or did I just learn an expensive lesson?

~Nicole
//www.liveloveshoot.com


All the more reason to keep your cameras near ground level when not using them.
10/21/2005 10:51:31 PM · #15
Originally posted by Riponlady:

OHh dear!

Thought you may like another warning! Picture this!
John and I with two dogs on extending leads ( big dogs in deer parkland). Stepping stones across river!
Great idea - I take one dog across stones for John to capture. I get halfway across carrying my camera while john is on the bank. I stop for him to shoot and my dog doesn't - hits the back of my legs! I manage to stop falling in but in order not to drop the camera I can't save the dog. Dog falls in water - no problem she can swim BUT is very old so can't pull herself out of the water. I have to balance on the remainder of the stones, leading her to the bank at the end of the lead and trying not to drop my camera. Meanwhile the other dog has seen her friend disappear into the water and leapt towards the water. John was looking through the viewfinder ( camera on tripod) so didn't realise she was starting to move and she yanked so hard she knocked him and the tripod over! Camera hit ground hard!
I get to the other bank and can't lift first dog out of the water so turn to call for help to see John flat on the ground grabbing for his camera while trying to control a very big dog at the end of the full extension lead. Eventually he picks up tripod, grabs his dog ( by the scuff none too gently) and runs across the nearby bridge, and helps me haul out my dog ( who had been patiently treading water). She getsn out, shakes and covers both cameras with dirty water!

Well it started out as a good idea!
Warning - don't try to control dogs and take shots!
P


OMG... you just played out my worst nightmare... my camera and animals are a very close second to the kids... < insert look of pity and heartache >

how did everything fair???... is camera and dogs o.k....


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