CC vs. CC 2014 Creative Cloud subscription

Canon EF 24-105mm f/4.0L IS II USM Lens

06/28/2014 10:02:36 AM · #1

I got CC 2014 installed and noticed that CC 2014 is not listed in Creative Cloud subscription, it is asking for serial number otherwise trail version. Do anyone else see this?

Elaine

Canon EOS R5

06/28/2014 11:02:34 AM · #2

I had to sign into my account, but it never asked for a serial number for Photoshop or LightRoom. It downloaded Illustrator and InDesign which were trial versions only.

Sony 24-70mm F4 Vario-Tessar T* FE OSS

06/28/2014 11:54:43 AM · #3

Originally posted by Elaine:

I had to sign into my account, but it never asked for a serial number for Photoshop or LightRoom. It downloaded Illustrator and InDesign which were trial versions only.

It is not asking for CC or LR5 but asking for "CC 2014" a new software version that got installed yesterday.

Bear_Music

Samsung Galaxy S24 Ultra

06/28/2014 01:21:33 PM · #4

use the same serial number you've always used for CC.

Sony 24-70mm F4 Vario-Tessar T* FE OSS

06/28/2014 02:43:58 PM · #5

Originally posted by Bear_Music:

use the same serial number you've always used for CC.

Interestingly I dont have one, when I logged into my account on CC App, it takes care of everything behind the scene except for "CC 2014" version.

Bear_Music

Samsung Galaxy S24 Ultra

06/28/2014 03:08:39 PM · #6

Hrmmmm...

Well, CC should still be there in the meanwhile, the CC 2014 download doesn't overwrite that. So you should have something to work with while you straighten it all out with the helpful "help" people :-)