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DPChallenge Forums >> Business of Photography >> website help - contact form
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07/30/2012 07:36:41 PM · #1
i need help with my contact form.

the website template i used had a form built in but it doesnt work. i need help trouble shooting asap.

Message edited by author 2012-07-30 19:40:28.
07/30/2012 07:55:15 PM · #2
What's the issue?
07/30/2012 07:57:21 PM · #3
cant get the form to work.

the site has the form setup, but im not sure it has a script to handle it.

shall i post the code for you to look at?
07/30/2012 07:58:15 PM · #4
Originally posted by jadin:

What's the issue?


ditto, we need a little more info.
07/30/2012 07:59:56 PM · #5
the contact form is all setup, but the clear send button dont do anything.

what do you guys need to help?
07/30/2012 08:02:06 PM · #6
here is the site btw.



Message edited by author 2012-07-30 20:21:40.
07/30/2012 08:06:53 PM · #7
The clear button worked ok for me and the send button came up with a 404 error and guessing you didn't get the form?

I only work on Joomla sites, what are you using for your site/template?
07/30/2012 08:08:45 PM · #8
Originally posted by Ecce_Signum:

The clear button worked ok for me and the send button came up with a 404 error and guessing you didn't get the form?

I only work on Joomla sites, what are you using for your site/template?


well the button i think just reloads the page, so that's why it clears. i downloaded teh site from template monster, i'd rather not redo the form just use what there and get it to work, i host with bluehost.

07/30/2012 08:09:36 PM · #9
in the past i just used frontpage extension to get it to work, any downfall to using them again?
07/30/2012 08:16:45 PM · #10
Your form page will have something that looks roughly like:



The action is what file is executed when someone presses send. It looks like your site cannot find the "_derived/nortbots.htm" file, since it 404 errors.
07/30/2012 08:19:25 PM · #11
yeah, that not there.

im actually following a tutorial, we'll see if it works.
07/30/2012 08:20:11 PM · #12
Originally posted by jadin:



The action is what file is executed when someone presses send. It looks like your site cannot find the "_derived/nortbots.htm" file, since it 404 errors.


Yes, a quick google search said the same, tis bedtime here but will pop back in the morning if you have not solved this.
07/30/2012 08:53:11 PM · #13
got a new one to work. what a hassle.
07/30/2012 08:57:05 PM · #14
Glad you got one working. Templates can be a blessing or a pain in the ass, if possible always grab one with very high user ratings.
07/31/2012 05:25:41 AM · #15
Glad you got it working, I've spent many an hour looking for a missing or additional ; in a bit of code - frustrating.
07/31/2012 07:26:49 AM · #16
thanks, instead of trying to figure it out i found some code from another tutorial and replaced the form on my site with that and a new php script. seems to work fine now. its not quite as clean as the old, but its close. when i get more time i may go back and reformat it.

just waiting on one testimonial from a client and the new site will go live!

Message edited by author 2012-07-31 07:27:28.
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