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DPChallenge Forums >> Hardware and Software >> Canon S95 has died - repair or replace?
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Showing posts 1 - 11 of 11, (reverse)
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02/21/2012 05:33:02 AM · #1
My Canon S95 no longer works and gives me a lens error and just turns itself off when I try to turn it on. I have tried various non evasive and non destructive solutions on the internet but with no success. I am considering sending it to a Canon repair centre for repair but I suspect the cost to repair will be quite high as my daughter previously caused the Flash to stop popping up by forcing it down. So I would imagine the cost to be around £200 to get it repaired based on my experiences of repairs to my Canon 40D and lenses. I can pick up the a used version of the same camera on Ebay for less than this estimated repair cost.

Anyway it is a cracking camera and ideal for putting in my coat or combat trouser pockets so I am able to always have a camera to hand. Takes not bad photos too!

So I need to decide if it is worth repairing this camera, replacing with the same camera or is there something better on the market that is not too pricey?

Any advice appreciated including any solutions to the lens error.

02/21/2012 08:13:17 AM · #2
Think I would replace it you can get a brand spanking new one for £230 from Amazon.
But perhaps get an estimate of repair costs first.
02/21/2012 10:28:39 AM · #3
Why not send it to Canon? It might just cost small amount to fix. If they give you some outrageous estimate, tell them to stuff it.
02/21/2012 10:29:18 AM · #4
Maybe you give a call to Canon SC to quote you the S95 Lens assembly unit. Then you'll know the cost to repair or not.

My opinion of buying something better ... I expected any of those compact with interchangeable lens or fixed-focus compact should last longer but pricey.

Almost all of my zoom lens compacts having the same issue of lens fault. But those without the protruding lens mechanism still working although the LCD already melted. I did repaired few lens error of mine but it don't last long. My solution about lens error indicate it's time to buy a new one.
02/21/2012 10:41:20 AM · #5
Send it to Canon and see what they offer for repair cost. You might also get a good offer on an upgrade. I don't know if they do the same loyalty program on your side of the pond, but I got my 50D for about half of what a new one was going for at the time, after sending a 20D in for repair.
02/21/2012 10:43:09 AM · #6
Since you have already had repairs done with Canon on your 40D, call them and see if they can cut you a break on having this one repaired? They have a flat rate, based on which camera it is, that they use to determine repair cost. Sadly, they stick to their guns on warranty life for repairs. (40D repaired shutter-6 mos., died in 9 mos. but I got them to split the repair cost). Worst case scenario...you buy a new Panasonic/Lumix P&S for the price of what you were going to spend on the repair. Megapixels is around or better than your 40D. :)

Calling and talking to them is best...and if you have a local camera shop that you deal with and they have a good relationship with Canon (sometimes helps), ask what they would charge to get it repaired and see if Canon cuts them any break. (Bulk business, lol.)

Good luck to you
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02/21/2012 01:22:42 PM · #7
Yesterday I used the Canon Loyalty Program to replace my broken 40D with the 7D. The cameras are listed as "refurbished" but they assure you that they have never been sold to anyone but are overstocks or demos. You can use the Loyalty Program to replace your S95 also. Just call 800-443-8002 and ask which cameras are available and the cost. Here's a link to the Canon site with a list of cameras, but they may have more than are listed. With the Loyalty Program you will get a discount off the listed price of the cameras posted as "refurbished".

Good Luck - I hope you can replace your camera at a good price from Canon!
02/21/2012 01:36:07 PM · #8
Originally posted by CJinCA:

Just call 800-443-8002 and ask which cameras are available and the cost. Here's a link to the Canon site with a list of cameras, but they may have more than are listed.

He's in the UK, so Canon would need to offer a similar program over there.
02/21/2012 01:43:16 PM · #9
This isn't necessarily of use to the OP, but KEH here in the US does do reasonable repairs on many cameras, high end compacts included, and their policy is pretty good. Here's what I was told regarding an LX3 repair.
"If you would like to send the equipment to us, one of our technicians will evaluate it and we will provide you with an accurate estimate. There is no charge for an estimate or return shipping. There is also no charge if the repair price is refused or if we are unable to repair the equipment. If you would like to send it to us, please include a note describing the problem, as well as your name, address & phone number. Our address is listed below. Our turn-around time is about 2-3 weeks, but if we have to order parts this could vary. We do offer a rush service for an additional $35 per item, including return Next Day Air shipping. Please feel free to contact us with any other repair questions."
02/21/2012 02:18:50 PM · #10
If the camera is starting to turn on then then back off, it may be a problem in the power (on/off) switch. My old Olympus has been having a problem staying on; its switch is operated by sliding the lens cover aside, and I find that can sometimes put additional pressure on it and get the camera to stay one, at which point it seems to operate normally. Good luck!
02/22/2012 04:51:55 AM · #11
Thanks for all the replies. I have taken your advice and posted it to the authorised Canon Repair Centre in the UK and will await the repair estimate. I have tried to get a cost over the phone before and they insist on sending the camera to them first. Fortunately the estimate is free so it is just the courier costs.

Will keep you posted of the repair cost.

I really did like this camera so will probably get the same again as know the S100 would cost a good bit more. I won't however let my daughter play with "baby cheese" - her funny name for the camera. You can be sure she doesn't get to play with "Daddy Cheese"! Strangely she prefers the Canon S95 over her Vtech Kidizoom Twist camera I bought her for Christmas:)
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