Problem with Photoshop CS5 - DPChallenge Forums

Sony 24-70mm F4 Vario-Tessar T* FE OSS

06/21/2015 11:06:56 AM · #1

When I saved my entry for Road Signs, a prompt appeared for something regarding saving with compatibility, which hasn't happened before and I basically ignored and went ahead and saved. Now the PSD file won't open. Not a huge deal, I still have the originals, but my edits trail is gone. More disturbing though, is that I noticed a couple of days later when I went to use one of my custom actions, that they are all gone. The actions icon wasn't even showing, and when I turned it back on, the panel was empty. No default PS actions, and more importantly, all the actions I had created myself are gone. I don't know if these two incidents are related, but it certainly seems suspicious.

Anyone else have a similar thing happen? PS still works fine, I just don't know how the actions vanished.

Bear_Music

Samsung Galaxy S24 Ultra

06/21/2015 01:47:48 PM · #2

For some reason, you've reverted to default PS installation is my guess. How that happened I have no idea. Look in the Adobe folders on your C drive and see if your actions even still exist in those folders. is the first thing I'd do. But you need a better technician than me :-)

Canon EF 70-200mm f/2.8L IS USM

06/21/2015 02:08:20 PM · #3

I did a search for.acn files on my hard drives already and only found this default stuff in the PS install. Looks like everything else is gone.

I think one of my problems is that I never did a save actions on anything I created. This would have stored it to a known location that I could have backed up. I have had some denoise actions for a couple of years. Looks like I will have to recreate them.

LindaLee

Canon EOS-40D

06/21/2015 03:10:43 PM · #4

The maximize compatibility message comes up by default on a new install or new version. You can turn this off in Preferences under File Handling. I cannot see any reason that that would have caused the loss of your file. Every time I've had a new version update, all actions disappear, except for the default PS actions. If your actions are saved somewhere, you can easily load them back up. Also..you said you searched for .acn files...the actual search should be for .atn files.

I save ALL of my resources, such as actions, brushes, patterns, styles, etc and third party exe files (like Topaz, RadLab, etc.) on a flash drive. When I have a problem or new version, I can plug it in and reload everything easily (though time-consuming, I will admit).

The recent 2015 install was awful, but I think Adobe knew so many people were having problems that they pushed another install...I installed that and everything seems to be working great on both my machines.

Canon EF 70-200mm f/2.8L IS USM

06/21/2015 07:48:16 PM · #5

Originally posted by LindaLee:

I haven't updated in well over a year though. This is CS5, not CC.
BTW, that was a typo on the file extension. The only ones I found were the PS ones.

LindaLee

Canon EOS-40D

06/22/2015 06:44:05 PM · #6

I wondered if that was a typo. Sounds like CS5 reset to default somehow...interesting that the compatibility message would just show up out of the blue, but I still don't think that the compatibility message had anything to do with the loss of the file. Have you figured out yet what is going on with it?