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10/18/2014 12:57:13 PM · #1 |
Quick question:
I'm currently running 16GB on my Windows 7 PC. However, when I open Photoshop > Preferences > Performance, it tells me under the Memory Usage tab that Available RAM is 3255MB.
Why is only 3GB available to PS when I know I have a lot more than that?
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10/18/2014 01:02:50 PM · #2 |
Are you running a 32-bit version of the OS? That would limit the entire system to about that amount.
ETA: Open "My Computer," right-click and choose Properties. If you don't see "64" in the OS description, you are running the 32-bit version...
Message edited by author 2014-10-18 13:04:33. |
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10/18/2014 01:04:22 PM · #3 |
Originally posted by kirbic: Are you running a 32-bit version of the OS? That would limit the entire system to about that amount. |
Nope, 64-bit OS. |
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10/18/2014 01:05:29 PM · #4 |
OK, then next thing to do is to check the Photoshop preferences and look at the performance settings which includes the RAM usage. How is that set?
Edit: From your original post, I see that the top line "Available RaAM" is reporting the 3.2 GB, so, under Help>About Photoshop, what is reported for version? Does it include the "x64" descriptor?
Message edited by author 2014-10-18 13:13:16. |
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10/18/2014 01:11:58 PM · #5 |
Figured it out (I think), for some odd reason I was running 32-bit Photoshop. Seems at installation both 32-bit and 64-bit were installed, but the 32-bit became the default desktop icon.
Now running the 64-bit version, and currently downloading updates...but I think this should solve the problem. |
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10/18/2014 01:14:21 PM · #6 |
Originally posted by Garry: Figured it out (I think), for some odd reason I was running 32-bit Photoshop. Seems at installation both 32-bit and 64-bit were installed, but the 32-bit became the default desktop icon.
Now running the 64-bit version, and currently downloading updates...but I think this should solve the problem. |
Yup, there you go. I know I ran into this as well, with both installed, the desktop icon for some reason pointed to the 32-bit version. |
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10/18/2014 01:33:33 PM · #7 |
Yup, solved the problem. Available RAM is now up from 3GB to 14GB.
(side note...the 64-bit version takes significantly longer to load for some reason). |
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10/18/2014 01:35:49 PM · #8 |
Originally posted by kirbic: ... the desktop icon for some reason pointed to the 32-bit version. |
This would probably be so that the default launched would be the most likely to run regardless of current OS, RAM, or competing applications ... |
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10/18/2014 01:39:44 PM · #9 |
Originally posted by GeneralE: Originally posted by kirbic: ... the desktop icon for some reason pointed to the 32-bit version. |
This would probably be so that the default launched would be the most likely to run regardless of current OS, RAM, or competing applications ... |
That would seem to make sense, but if the app is installing the 64-bit version, that means that the OS and system is capable of running it, and certainly the 64-bit app is preferred from a performance standpoint, so defaulting to the 32-bit version, without cuing in the user, seems weird. FWIW, I don't know if this behavior is still relevant to CC, or if it is specific to the now-obsolete CS6. |
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10/18/2014 05:14:36 PM · #10 |
Will be interesting to see how the performance differs with the 64-bit and available RAM.
Can't believe I have been using CS6 for 10 months now and only noticed this now. |
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10/18/2014 05:20:26 PM · #11 |
I suspect the difference will be moderate with most files; once you get to the point in file size where you were previously hitting the 32-bit RAM limits, the difference will be night and day. |
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