Mozilla firefox and blocking websites

08/29/2011 09:51:22 PM · #1

Does anyone who uses Mozilla have trouble connecting to certain websites like for examlpe Flickr, I always get this error message --Sorry, we can't find "www.flickr.com". Please check the spelling of the web address.

I've googled the problem but can't seem to get help !

08/29/2011 11:17:47 PM · #2

I don't think that is a browser issue. More likely, you are having problems with name resolution of the various sites. This might be a problem with connecting to your internet provider's DNS server.

Try using an alternate DNS server, like Open DNS. If the problem goes away, then the issue was contacting the DNS servers of your internet provider.

Following are the IP adresses for Open DNS, and a screen shot showing where to make the settings. (Windows 7 screenshot, but XP and Vista will be similar)

208.67.222.222
208.67.220.220

Message edited by author 2011-08-29 23:18:21.

08/30/2011 12:10:55 AM · #3

Ok thanks I'll give it a try.

08/30/2011 12:29:57 AM · #4

Computer and DNS Server
by OS Go to Command Prompt Command to Use to
Clear the DNS Cache
Windows

Go to Start menu -> Run -> Type cmd -> press Enter/Return

I get to that bit, to clear the memory, and nothing happens !

Message edited by author 2011-08-30 00:30:21.

Canon 12x IS USM (S3 IS built-in Lens) -- 36-432mm (35mm EQ)

08/30/2011 12:34:04 AM · #5

Originally posted by Neat:

I get to that bit, to clear the memory, and nothing happens !

Not sure what you are doing. Is that instructions on the opendns site? That looks like they are having you open a dos prompt in order to clear the DNS cache from the command line. Not totally necessary.

All you should have to do is go into your network connection properties, as in my screenshot, and set the opendns addresses as your DNS server. The default is to use the one at your ISP.

Message edited by author 2011-08-30 00:37:36.

GeneralE

Canon PowerShot S3 IS

08/30/2011 12:46:29 AM · #6

Originally posted by Yo_Spiff:

All you should have to do is go into your network connection properties, as in my screenshot, and set the opendns addresses as your DNS server. The default is to use the one at your ISP.

Since they only give two slots for DNS server addresses (Macs have/had unlimited) would it make sense to put the ISP's primary DNS in the first slot and the OpenDNS address in the second?

Canon EF 24-105mm f/4.0L IS

08/30/2011 12:58:48 AM · #7

the opendns site? That looks like they are having you open a dos prompt in order to clear the DNS cache from the command line. Not totally necessary.

Yes thats what they asked me to do. I have no idea what I am doing, anyway I'm not a computer expert :(

Message edited by author 2011-08-30 00:59:50.

Art Roflmao

Canon EOS-6D Mark II

08/30/2011 01:46:18 AM · #8

Originally posted by Neat:

What's missing from those instructions is that when you get the command prompt (the black window), type in the following:

ipconfig /flushdns

and hit enter. that will clear your dns cache.

Art Roflmao

Canon EOS-6D Mark II

Canon EF 24-105mm f/4.0L IS

08/30/2011 01:47:37 AM · #9

Originally posted by GeneralE:

Originally posted by Yo_Spiff:
All you should have to do is go into your network connection properties, as in my screenshot, and set the opendns addresses as your DNS server. The default is to use the one at your ISP.

Since they only give two slots for DNS server addresses (Macs have/had unlimited) would it make sense to put the ISP's primary DNS in the first slot and the OpenDNS address in the second?

I think that would only be effective (maybe) if the ISP's DNS server was unreachable - not if it was reachable, but slow or faulty.

08/30/2011 02:01:39 AM · #10

What's missing from those instructions is that when you get the command prompt (the black window), type in the following:

I'm actually not getting a command prompt though.

08/30/2011 02:03:06 AM · #11

Originally posted by Neat:

I'm actually not getting a command prompt though.

What are you getting? You should have a black box with a command prompt:

Message edited by author 2011-08-30 02:05:54.

08/30/2011 02:03:59 AM · #12

I get the black box, and nothing happens.

Message edited by author 2011-08-30 02:05:17.

08/30/2011 02:06:35 AM · #13

You need to type in the command that Ken mentioned and hit enter. See my screenshot. (But don't misspell the command like I did)

Message edited by author 2011-08-30 02:07:28.

08/30/2011 02:09:24 AM · #14

What that does is to clear the previous DNS information (that was obtained from your ISP's server) so that all new connections will use the Open DNS system to find the web site you are trying to get to.

Nikon AF-S DX Zoom-Nikkor 18-55mm f/3.5-5.6 ED

08/30/2011 02:11:59 AM · #15

I'm going to start, then run, I type in cnd, and then I get the black box, and nothing happens. I use XP does that matter ?

Message edited by author 2011-08-30 02:12:21.

Apple iPhone 5

08/30/2011 06:53:39 AM · #16

Originally posted by Neat:

I'm going to start, then run, I type in cnd, and then I get the black box, and nothing happens. I use XP does that matter ?

cmd not cnd.

cmd should bring up a terminal window, and leave you at the C:\> prompt.

Tamron SP 24-70mm f/2.8 Di VC USD Canon Mount

08/30/2011 07:16:58 AM · #17

Oh yes bad eyesight on my behalf, anyway I did that, but I'm still getting the black box but no prompts.

Mike

Canon EOS-5D Mark II

08/30/2011 07:40:08 AM · #18

before you went through all this trouble did you see if you were having a problem with another browser?

glad2badad

Apple iPhone 16 Pro

Lensbaby Sweet 35 Optic

08/30/2011 07:56:02 AM · #19

My Firefox will not load today either. I'm blaming it on the website I have set as "Home", which is my verizon email. Won't load at all - comes up with the crash report. Verizon has been notorious lately with screwing things up, so I figured they were just going through some cycle again. However, I can load Verizon just fine with IE.

Tamron SP 24-70mm f/2.8 Di VC USD Canon Mount

08/30/2011 08:01:54 AM · #20

When I use Internet explorer I can access Flickr, but it won't let me sign in.....go figure.

Mike

Canon EOS-5D Mark II

08/30/2011 08:05:03 AM · #21

have you tried clearing your cache? maybe you have a corrupted page stored.

glad2badad

Apple iPhone 16 Pro

Lensbaby Sweet 35 Optic

08/30/2011 08:08:17 AM · #22

Ok. Just tried something. Right-click on Mozilla icon and selected Firefox Options. Changed my homepage to yahoo.com. When I started Firefox this time it still crashed. Same thing with right-click and "Safe Mode". Something weird going on.

Mike

Canon EOS-5D Mark II

Tamron SP 24-70mm f/2.8 Di VC USD Canon Mount

08/30/2011 08:27:09 AM · #23

uninstall, re-download and install the latest version.

08/30/2011 08:46:48 AM · #24

Oh man why did'nt I think of that, your're a genius....lol