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03/16/2004 04:14:26 PM · #1
Today I noticed that my printer is scratching the photo paper as it prints. I have an HP Photosmart 7550. Has anyone else had this problem? Does anyone know how to fix it? Thanks, as usual.

June
03/16/2004 04:24:14 PM · #2
I have the Canon i900d but:

Is the paper the same weight?
Stored flat (so it does not curve)?

Canon has a setting in the software for that adjusts the printer settings for when scratches appear on prints not sure about HP?

Maybe dust/dirt or paper fiber has collected on the printer heads?
Try to wipe them off?

Originally posted by chiqui74:

Today I noticed that my printer is scratching the photo paper as it prints. I have an HP Photosmart 7550. Has anyone else had this problem? Does anyone know how to fix it? Thanks, as usual.

June


Message edited by author 2004-03-16 16:25:04.
03/16/2004 04:37:39 PM · #3
I have the same printer, HP Photo 7550, and have never had an issue with it in any regards. Contrary to most, I like HP over Epson for reliability and love the HP 7550.
03/16/2004 05:28:56 PM · #4
June,

There must be some foreign material on the print cartridge or in the print path. Take the cartridges out, wipe the business end carefully with a soft cloth and replace them.

I to have HP printers and wouldn't touch any other but, to be honest, I am prejudiced having worked for HP for 31 years before retiring three years ago.

Dick

Message edited by author 2004-03-16 17:29:35.
03/16/2004 06:02:18 PM · #5
Juneisy, my HP PhotoSmart 1000 will scratch/mark very heavy/stiff photo paper. No problem with lighter weight stock.
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