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12/04/2009 01:30:32 PM · #26
go to www.hpoffers.com you can occasionally find silly coupons on there.

I got $550 off my HP laptop through there, so it should have been $1750 but cost $1200.

I got the HP HDX 16- 6gb ram, 2.4 gh processor, HD screen (1920 x 1080 & 16").

SO far, it;s awesome. CS3 opens in about 2 seconds and I can work on 400mb HDR tiffs like its a thumbnail.

have a look :)
12/04/2009 01:33:37 PM · #27
Thanks for the link but I'm avoiding HP.
12/04/2009 01:38:20 PM · #28
i thought the same. I'd always had Dell. But, I called Dell's customer service a week before I called Dell and tried to speak to them- it was hopeless. All their customer service is outsourced and they just follow the questions from a screen "have you tried rebooting the machine?" and other inane crap that I can't believe people do anymore.

I had a problem with a virus, they told me to send it in but it would cost $149 to look at it and probably more to fix it. I told them to shove it up their ass.

I called HP (bear in mind this is a DELL product), spoke to someone in Chicago, told them what was going on and they gave me a link to the Malware Bytes direct download site so I could do it without having to download/run/install something. The problem was fixed in 15 minutes.

As much as I was against HP, their customer service is the best I have encountered in the computer world. With the machine I have (an HDX) you get a dedicated support line that is 24/7 and staffed by absolute nerds who know everything. None of this stupid 'is the computer plugged in?' crap, they fix the problems.

If you go with dell, their customer service will not help you. Simple as that. However, if you speak Hindi or Urdu, it might be worth it.
12/04/2009 01:51:37 PM · #29
Originally posted by cpanaioti:

Thanks for the link but I'm avoiding HP.


It's your decision, but:

Remember that "reliability" is averaged over a large number of products, and over time. All companies and products change, some for the better, some for the worse.

I have an HP desktop, and now the laptop. The desktop is a year old and is as good (or better) than any Dell I have (and I have two Precision workstations) or the Mac Pro (in that case in the HP is better in terms of reliability, fan noise, etc. Same generation so no faster.)

The laptop I have is only a month or so old, but looks as well built as any laptop I've had with the possible exception of an old Micron, which was built out of solid steel (at least it seemed so). Oddly, though, the solid steel Micron is the only laptop I've ever had with a "fatal" problem--in that case the connections from the laptop to the screen seem to go bad, and the screen would flicker and finally wasn't all there.

My feeling is that if you take reasonable care of a laptop, any decently built laptop will last. I still have a Compaq Aero 4/33 that works to this day. I can't get rid of it because it's so cool. It's basically a "netbook" from 20 or so years ago!

HP's have the rest of the market beat on price, they get excellent independent reviews, and come with a great set of software. So I would exclude them categorically...just need to make sure the one you get is a good one!

12/04/2009 02:00:20 PM · #30
Originally posted by george917:

Originally posted by JH:

Dell - If you don't have any hardware problems, great. Otherwise you're screwed. (This is relating to 2 bad customer service experiences I had about 8 years ago with Dell. I don't buy Dell anymore)

8 years? Irrelevant.

How many chances do you generally give a brand before going elsewhere? - I had wasted too much of my time on the phone to Dell customer service for two separate hardware issues. Eventually you have to move on.

There are plenty of brand options out there so that you're not limited to hoping one manufacturer has improved their customer service or hardware reliability record in the interim. And judging by some of the other posts in this thread, that doesn't seem to be the case for Dell.

ymmv. This was my experience with the laptops I've owned. Sorry if it falls outside your statute of limitations.
12/04/2009 02:49:03 PM · #31
Originally posted by nshapiro:

Originally posted by cpanaioti:

Thanks for the link but I'm avoiding HP.


It's your decision, but:

Remember that "reliability" is averaged over a large number of products, and over time. All companies and products change, some for the better, some for the worse.

I have an HP desktop, and now the laptop. The desktop is a year old and is as good (or better) than any Dell I have (and I have two Precision workstations) or the Mac Pro (in that case in the HP is better in terms of reliability, fan noise, etc. Same generation so no faster.)

The laptop I have is only a month or so old, but looks as well built as any laptop I've had with the possible exception of an old Micron, which was built out of solid steel (at least it seemed so). Oddly, though, the solid steel Micron is the only laptop I've ever had with a "fatal" problem--in that case the connections from the laptop to the screen seem to go bad, and the screen would flicker and finally wasn't all there.

My feeling is that if you take reasonable care of a laptop, any decently built laptop will last. I still have a Compaq Aero 4/33 that works to this day. I can't get rid of it because it's so cool. It's basically a "netbook" from 20 or so years ago!

HP's have the rest of the market beat on price, they get excellent independent reviews, and come with a great set of software. So I would exclude them categorically...just need to make sure the one you get is a good one!


My decision is based on the experience of the computer service people I deal with and I don't want to be abroad and discover that something is fried in my laptop due to it being under powered.
12/04/2009 04:16:41 PM · #32
From the December consumer reports....laptop reliability by brand (the first listed is best, last is worst).

Toshiba
Sony
Acer
Apple
HP
Gateway
Dell
Lenovo

If you're going purely by reliability, Toshiba, Sony, Acer, or Apple are pretty much equal. HP, Gateway, Dell, and Lenovo are about equal too, but not in a good way.
12/04/2009 04:19:40 PM · #33
Originally posted by cpanaioti:

My decision is based on the experience of the computer service people I deal with and I don't want to be abroad and discover that something is fried in my laptop due to it being under powered.

I don't think it matters whether you're a guy or a gal when it comes to having an underpowered laptop....

:-)
12/04/2009 04:22:45 PM · #34
Consider a MacBook. I went for one when it was time to get a new laptop a year ago, and I went with a 17" MacBook Pro. Great machine. If you've never used OS X before, you'll probably like it a lot. Plus, it's highly configurable. I use it with a 24" LED Cinema Display when not on the road with it, and it's now my primary machine for personal stuff.

Edit: *groan* Deb :P

Message edited by author 2009-12-04 16:23:50.
12/04/2009 04:47:01 PM · #35
Originally posted by Louis:

Consider a MacBook. I went for one when it was time to get a new laptop a year ago, and I went with a 17" MacBook Pro. Great machine. If you've never used OS X before, you'll probably like it a lot. Plus, it's highly configurable. I use it with a 24" LED Cinema Display when not on the road with it, and it's now my primary machine for personal stuff.

Edit: *groan* Deb :P


I thought this was interesting from one of the links listed earlier in this thread. Somehow, even though they roll out of the same factory, Mac's are worth 3 times as much as the PC's-

"Well, it doesn̢۪t matter the brand of the laptop, after all, 90% of the laptop in the world are manufactured by Hon Hai Precision Industry Co, also known as Foxconn Technology Group (Taiwan). Yes, same goes for your superior an expensive Apple MacBook."

12/04/2009 04:49:36 PM · #36
I don't know if my MacBook is "superior" to a PC, but it is different. Unibody is one example. It's not just the manufacturing phase of the product, it's the design of the thing that counts into its cost (and the ability of the company -- Apple -- to get away with the price tag it sets). And of course, OS X is not Windows.
12/11/2009 10:39:44 AM · #37
Still procrastinating and deciding on what specs are really necessary.

Lenovo SL510 looks interesting

as well as a couple of ASUS and Toshiba Satellite machines.

The stock at Memory Express keeps changing so I'll probably wait a little longer.

Who knows, maybe there will be a good boxing day sale.

Sony VAIO 13.3in looks good as well.

Sony Vaio

Anyone have the Sony or the Lenovo and can provide first hand information?

Message edited by author 2009-12-11 12:05:31.
01/17/2010 01:50:55 AM · #38
Now I've added MacBook/MacBook Pro to my list. The more I look, the more I see and the more it will probably hurt my wallet. LOL
01/17/2010 10:21:54 AM · #39
I don't know if you use a workstation in your work, but for me it's kind of refreshing using my MacBook Pro for personal stuff, and saving Windows 7 for work. Mixes things up a bit. (In a good way.)
01/17/2010 08:05:07 PM · #40
Thanks for the insight Louis.

My main use for the laptop would be for backup and minimal editing while travelling. Though a Macbook wouldn't be my main computer at home it would give me the oportunity to try out Aperture and the photo book feature. ;o)
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