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DPChallenge Forums >> Hardware and Software >> Help getting upgraded desktop going!
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06/03/2009 11:36:32 AM · #1
So I upgraded my desktop with a new mobo, CPU, RAM, and video card. I've done these things before and always expect some issues. Sure enough, I'm having trouble booting Windows XP. While the main screen is showing with the blue bar moving across it hits a blue screen of death for an instant and then reboots asking to go into safe mode. I can boot into safe mode fine. This makes me suspect a driver. The question is where to look.

I dragged the computer into work so I'd have access to the internet while diagnosing the problem. Here are the event viewer errors:

Under application there are about a dozen which read:
"failed auto update retrieval of third-party root list sequence number from: (then an address) with error: This network connection does not exist.

Under System:
The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error: A device attached to the system is not functioning

The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning

The TCP/IP NetBIOS Helper service depends on the AFD Networking Support Environment service which failed to start because of the following error: A device attached to the system is not functioning.

The FTP Publishing service depends on the IIS Admin service which failed....

The IPSEC Services depends on the IPSEC driver service which failed....

The following boot-start or system-start drivers failed to load:
AFD, Fips, IPSec, mfehidk, MPFP, MRxSmb, NetBIOS, NetBT, Processor, RasAcd, RDBss, Tcpip

So I am assuming that something is not loaded with the proper driver. When I go to hardware manager the only thing that seems to have an issue is under "Other Devices" and is listed as "PCI Device". The only thing I have in a PCI slot is the video card and that driver seems to be loaded fine under Display adapters. The disc that came with the motherboard doesn't seem to have the driver and neither does the disc that came with the video card.

HELP! What path should I start down to get to the problem? I have just enough computer savvy to be dangerous so you only get three jargon words in your reply. :)
06/03/2009 12:04:00 PM · #2
Did this happen during the initial bootup after install, or did it occur after installing your motherboard drivers?

Most of those services that give you error messages are network related. I'd suggest starting at the network card. There are two safe modes: with and without network. See if the safe mode with network gives you problems.

Assuming your network adapter is built into the motherboard, you can disable it through the BIOS as a troubleshooting measure. If the computer then boots, the problem is related to the built in network adapter.

As far as only having one PCI device, there could easily be built in components on the motherboard that are using the PCI bus. Like the NIC.

Message edited by author 2009-06-03 12:05:42.
06/03/2009 12:12:23 PM · #3
It appears I can boot in Safe Mode with Networking just fine.

This happened first during the initial bootup. I didn't have the driver disc in the first the I booted which maybe was a problem. I then booted in safe mode and the hardware wizard went about loading a bunch of stuff, but I've never successfully been able to boot in regular mode yet.

Message edited by author 2009-06-03 12:13:52.
06/03/2009 12:27:38 PM · #4
Should I start disabling things to see if I can get some minimum set of things that allows the system to boot then add them back one by one? I'm not positive which are critical to the system though. Would this be best managed in device manager or should I start disabling things in BIOS first?
06/03/2009 12:35:35 PM · #5
I'd say start with device manager, as you think it may be a driver related problem. I'd start with the network adapter, since that is where the errors seem to be pointing.
06/03/2009 01:50:36 PM · #6
Based on the network errors that it's pushing, as well as your ability to load both types of safe mode, I would start by disabling the network adapter on the Mainboard and see if it boots into normal mode. If it does, that's definately the cause. Reenable it, then uninstall the driver for it through device manager, and then reboot into normal. It should detect and install the drivers and repair the issue.

It could also be Windows not liking it's new digs. I've encountered windows freaking out because the mainboard and processor were changed, and the OS wasn't reinstalled. It usually manifests itself with a different bluescreen, but it could be the problem as well. You might try a repair install from the windows CD. Of course, if you installed windows clean during the installation, this suggestion is irrelevant.
06/03/2009 02:04:58 PM · #7
I disabled the network adapters in device manager and it didn't seem to help.

I may try the windows repair and see what it gives me.
06/03/2009 02:13:40 PM · #8
Just to be clear, which scenario are we dealing with?

1. Windows is running on old hardware. Replace hardware specified, but same ol' windows installation. Errors occurring.
2. Get new hardware for old box. Clean/fresh/new install of Windows. Errors occurring.
06/03/2009 02:18:40 PM · #9
Originally posted by freakin_hilarious:

Just to be clear, which scenario are we dealing with?

1. Windows is running on old hardware. Replace hardware specified, but same ol' windows installation. Errors occurring.
2. Get new hardware for old box. Clean/fresh/new install of Windows. Errors occurring.


1.

I'm starting to think a new install will be required. I'm running out of ideas here. That would be a pain, but doable I guess.
06/03/2009 02:22:43 PM · #10
Unless you happened to have switched out the old motherboard for an identical new one, it's fairly likely that a reinstall will be the least painful route (unless of course the repair works).
06/03/2009 02:28:01 PM · #11
Originally posted by DrAchoo:

I'm starting to think a new install will be required. I'm running out of ideas here. That would be a pain, but doable I guess.

This isn't a fresh install? I misunderstood then. Replacing your CPU and RAM constitutes building a new computer and just tossing the old install into a new box is indeed asking for problems. Windows installs some underlying software components that are specific for the hardware it sees. This error may only be the first one to become visible to you.

I think the best action is to do a fresh install. If you have data on this drive, and not just the OS/Apps, I would suggest getting a new drive to put the OS on, and just putting this one back in to access your files.

BTW, what brand of motherboard did you buy? I have sometimes had difficulties with some ECS boards getting everything running right. ECS has a reputation as a bargain brand. My last PC was built with as Asus board and it was the smoothest build I have ever done.
06/03/2009 02:28:37 PM · #12
Originally posted by freakin_hilarious:

Unless you happened to have switched out the old motherboard for an identical new one, it's fairly likely that a reinstall will be the least painful route (unless of course the repair works).


You know, I swear I've seen a repair option before on the XP disc, but I can't seen to locate it when I boot from the CD.
06/03/2009 02:30:50 PM · #13
There's some extraneous junk in there, but the important steps are listed: //michaelstevenstech.com/XPrepairinstall.htm

The no junk version: //www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/doug92.mspx

Message edited by author 2009-06-03 14:31:57.
06/03/2009 02:31:34 PM · #14
The repair option is there for if you have corrupted or missing files in the OS. It could help and is at least worth a try, but knowing the situation now, I still think you need to do a clean install to avoid further problems.
06/03/2009 02:51:50 PM · #15
Yup, clean install is definitely required. There are some base drivers which WinXP sets up during the initial installation involving the CPU and the motherboard. So if you've changed these components, you'll need to install the OS again.

ETA: Or buy a Mac (sorry, I just noticed the obligatory 'Mac Vs PC' comment was absent from this thread.

Message edited by author 2009-06-03 14:52:51.
06/03/2009 03:43:16 PM · #16
Originally posted by JH:

ETA: Or buy a Mac (sorry, I just noticed the obligatory 'Mac Vs PC' comment was absent from this thread.

Might as well take the opportunity to toss this in...
06/03/2009 04:01:43 PM · #17
Well, dang, now I seem to be stuck. I'm trying to offload things like My Documents so I can do a clean install but it wont recognize my external HD (while it does recognize, or has before) my little card reader. I suppose I could just move my documents to a renamed temporary folder?
06/03/2009 04:38:59 PM · #18
A new hard drive with a new O/S install then install your old hard drive is your best way out at this point .
You should have partitioned the hard drive before you changed any thing.
06/03/2009 04:49:12 PM · #19
I'm trying a repair on the small chance that helps. Then I'm going for the clean install.
06/03/2009 04:59:40 PM · #20
Originally posted by Rando D300:

A new hard drive with a new O/S install then install your old hard drive is your best way out at this point .
You should have partitioned the hard drive before you changed any thing.


I agree. Get yourself a new or used hard drive, install a fresh and shiny copy of Windows XP, configure as you like...shut down the computer, install your old hard drive as a secondary (or slave) and copy the data to the new hard drive. Your data should still be in your old profile under Documents and Settings...or wherever you put it. :) Then you can always use the old hard drive as extra storage.

Message edited by author 2009-06-03 17:00:55.
06/03/2009 05:01:36 PM · #21
Originally posted by JH:

Yup, clean install is definitely required. There are some base drivers which WinXP sets up during the initial installation involving the CPU and the motherboard. So if you've changed these components, you'll need to install the OS again.

ETA: Or buy a Mac (sorry, I just noticed the obligatory 'Mac Vs PC' comment was absent from this thread.


Nope a repair is all that is needed... I do it all the time when people upgrade laptops around my place. Architecture changes as does CPU serial #. Old Hard + New Laptops = BSOD.

You are correct that a new CPU/Mobo combo is important but not for just driver purposes, when one Activates Windows that is how MS knows when you try to install same OS on a different system.

Stick with your Mac ;)

Message edited by author 2009-06-03 17:02:30.
06/03/2009 05:16:44 PM · #22
The repair didn't work. I'm going with the install. It's 70% done. Can you hear the important files being destroyed as we speak? :P
06/03/2009 05:44:26 PM · #23
OK, we're doing much better after the install. I can boot in normal mode and I'm slowly reconstructing things. Hopefully I haven't lost any pictures of Aunt Matilda's 122nd birthday. Hopefully I know how to reconfigure my wireless network (can you say "black box process"?). And hopefully I can find my keys for things like photomatix and the like.
06/03/2009 10:11:48 PM · #24
Thanks for the help guys. I'm chugging away at reinstalling programs, but we appear to be headed in the right direction.
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