New Topaz version - DPChallenge Forums

03/18/2009 01:34:30 PM · #1

Is anyone else having problems after upgrading to the new version v3? It keeps crashing my photoshop (and usually before I can save what I'm doing). I'm using photoshop CS.

Olympus OM-D E-M5 Mark III

03/18/2009 01:35:41 PM · #2

I'll let you know - I just bought it today and haven't downloaded the new version to install it yet... Maybe I should hold off on that new version??

Yo_Spiff

Olympus 12-100mm f/4.0 M.Zuiko ED IS PRO

03/18/2009 01:40:25 PM · #3

I tried to install the the beta of v3 a few weeks ago and it kept giving me errors accepting the key code using it in PaintShop Pro 12. Under PSP 11 it worked fine and accepted the same passcode with no problem. I emailed the source and let him know. That's what beta tests are for.

Message edited by author 2009-03-18 13:41:05.

Strikeslip

Canon EOS-5D

Canon EF 100-400mm f/4.5-5.6L IS

03/18/2009 01:40:33 PM · #4

ruh-roh... watching this thread.

colorcarnival

Olympus OM-D E-M1 Mark III

Olympus 45mm f/1.8 M.Zuiko Digital

03/18/2009 01:42:42 PM · #5

I've used it with Photoshop 7 and have not had a problem yet. I know some people reported problems with CS2. Flickr Group

Bear_Music

Samsung Galaxy S24, S24+, S24 Ultra

Sony 24-70mm f/4 Vario-Tessar T* FE OSS

03/18/2009 01:50:49 PM · #6

I am using it in CS3 and no problems at all so far, I'm happy to report. It's a big improvement as far as I'm concerned, in both the new interface and speed of processing.

R.

03/18/2009 01:51:39 PM · #7

Deb, you can still download it because it can be installed along side the other version. You can then use either version. It doesn't happen all the time, it's kind of random. The new version is soooo much better though, I've made comparisons between certain filters in both versions. Well, whatever it is, I hope they get the bugs out soon! I just wanted to make sure it wasn't only me.

LVicari

Canon EOS-50D

03/18/2009 01:54:08 PM · #8

Sweet interface! The old one looked budget to me. I like the preview pane on the left. Nice work Topaz. Best $40ish dollars spent on software.

03/18/2009 02:02:08 PM · #9

Just installed it (and bought the package deal so I get to play with the watercolory one too!). I'll play with it in a bit and report back. Have to find dinner first! (And yes, yet another evening in which I have successfully avoided doing my taxes!)

03/21/2009 05:07:59 PM · #10

Crashing Photoshop about every third picture.... grrr.....

Canon EF-S 10-22mm f/3.5-4.5 USM

03/21/2009 08:18:58 PM · #11

I'm starting to notice a pattern with it, it crashes with certain filters. Crisp always crashes, vibrance about half the time. I've been saving alot when I'm using it, and sometimes just use the older version. Hopefully they'll come up with a solution quick.

undieyatch

Olympus E-10

03/21/2009 08:51:55 PM · #12

I am having less problems with ver 3. The program allows one to make many different selections, I notice that optimum use of the program (less crashes regardless of version) is obtained by limiting the session, (mileage will vary depending on individual computer capabilities) - for example, if one's initial intent is to mask noise, create a layer and limit your work to that process. Enhance colour in some way - again limit the process, as it seems to work better if selections are brought into play in smaller increments.

03/22/2009 12:58:18 AM · #13

It also seems to crash more if you use another program (in my case, Nik Silver Efex) on the same picture. I may go back to using the old one for a bit.

bspurgeon

Fujifilm x100

Canon EF 50mm f/1.4 USM

03/22/2009 01:24:14 AM · #14

Mine crashes when I print via CS4. This crash only occurs if I had used the Topaz Adjust, and the layers have not been flattened. I now flatten and save before printing, previously I would flatten my print file once I was satisfied with the print. Flatten prevents the crash, but I have no idea why.

Olympus OM-D E-M1 Mark III

03/22/2009 01:24:59 PM · #15

GRRRR!!!!! Uninstalled v3.0 and reinstalled v2.6 and my key won't work with 2.6! Arrrggghhh..... Beginning to wonder if I should ask for my money back.

colorcarnival

Olympus 45mm f/1.8 M.Zuiko Digital

03/22/2009 01:38:39 PM · #16

Go here:

Topaz Labs Support

and post questions and comments. I have found them to be incredibly good with their responses. Plus others have posted the same kinds of questions you have and you can bump up and add your thoughts too.

*edit to post what i actually meant to say :P

edit again because it looks like you guys have already been there lol

Message edited by author 2009-03-22 13:40:44.

03/22/2009 02:02:19 PM · #17

Originally posted by Melethia:

GRRRR!!!!! Uninstalled v3.0 and reinstalled v2.6 and my key won't work with 2.6! Arrrggghhh..... Beginning to wonder if I should ask for my money back.

They're two different types of keys. Just send them an email asking for a key for 2.6, they'll send you one. You can have both versions running at once.

plugsnpixels

03/23/2009 01:13:59 AM · #18

We're expecting the Mac version later this month; it will be interesting to see if there are similar issues.

I run Windows on my Macs via Parallels and haven't had much trouble with Adjust 3, but need to stress test it more. PC users are reporting that updating video card drivers and such seems to help.

03/25/2009 02:30:01 PM · #19

Topaz sent me an email today with a fix. V3.1, here's the link for anyone who needs it. //getsatisfaction.com/topazlabs/topics/topaz_adjust_update_fixes_crashes

03/27/2009 03:29:56 PM · #20

Still crashing on me with 3.1 quite regularly. Every picture, just about. I may try to see if I can narrow down what causes mine to crash but in the interim I've asked for a key for 2.6.

LVicari

Canon EOS-50D