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DPChallenge Forums >> Hardware and Software >> Power outage, monitor won't power up now...
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Showing posts 1 - 14 of 14, (reverse)
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11/06/2008 03:08:12 PM · #1
Last night our power was knocked out at our house for about 5 hours. The power finally came back on at nearly 2 in the morning. I went to start my computer, which was on when the power went out, and the monitor has no light or anything come on when the unit is plugged in. I tried a couple outlets but I am sure that it is not the outlet. The monitor was plugged into a surge protector. I also tried a different power cord but to no avail. I think the monitor is toasted. I was curious if anyone out there had any tips or tricks to see if I can resurrect it. It is a dell 19 inch monitor, model no. 1950FP. I am hoping the computer is fine, it seems to start up and run normally, but I can't see whats going on with out a monitor obviously. Does this happen often? It seems odd that a power outage would only kill one thing that was plugged into the surge protector. It seems like I will have to buy a new monitor, but I don't know which graphics card I have, and am running an XPS400 with a gig of ram. Can i get a quality monitor for $200-$250? Will a new monitor need a better graphics card? Thanks for any advice, or explanation on why the monitor crapped out.
Joe
11/06/2008 03:41:24 PM · #2
Did you try the 'on' button on the monitor? Some monitors revert to the off state when the power is switched off or goes out.
11/06/2008 03:50:52 PM · #3
Originally posted by cpanaioti:

Did you try the 'on' button on the monitor? Some monitors revert to the off state when the power is switched off or goes out.


as crazy as that sounds I have had that happen before...I got a call from a coworker one time complaining that their computer wouldn't work anymore after I did an upgrade...I don't even think they apoligized when I asked them if the little light was on and they realized it wasn't. It's the small things that sometimes get the best of us. ;)
11/06/2008 03:52:17 PM · #4
Originally posted by cpanaioti:

Did you try the 'on' button on the monitor? Some monitors revert to the off state when the power is switched off or goes out.

If the on button is the same as the power button(Becomes green or yellow) then yes. It is not receiving any power or not using it. :/
I also looked for a hard reset, but I don't think there is one. Thanks for the suggestion though.
11/06/2008 03:53:27 PM · #5
Originally posted by sabphoto:

Originally posted by cpanaioti:

Did you try the 'on' button on the monitor? Some monitors revert to the off state when the power is switched off or goes out.


as crazy as that sounds I have had that happen before...I got a call from a coworker one time complaining that their computer wouldn't work anymore after I did an upgrade...I don't even think they apoligized when I asked them if the little light was on and they realized it wasn't. It's the small things that sometimes get the best of us. ;)

At this point nothing is a crazy idea and I am hoping I am missing something obvious. :)
11/06/2008 03:58:22 PM · #6
I have the power cord in the outlet and when I go to plug it in to the monitor, I think just as it makes a connection, I hear a click or pop but thats it. NOthing else happens and none of the buttons on the front panel do anything.
11/06/2008 04:46:56 PM · #7
The power/on button - have you tried pressing and holding it? Some of them require the button to be depressed (poor thing) for a few seconds before it will kick on.
11/06/2008 04:52:07 PM · #8
Originally posted by Melethia:

The power/on button - have you tried pressing and holding it? Some of them require the button to be depressed (poor thing) for a few seconds before it will kick on.

no such luck, no matter how long or how deep it is depressed, it won't snap out of it. bummed out. I hope the computer is alright!
11/06/2008 04:52:55 PM · #9
Most monitors and TVs have a small fuseable resistor just after the hot line into the power supply. Most times, this can be found very close to where the power enters, literally where the plug is, inside. Usually there are a series of them on a small board along with a regulating diode or two and perhaps even, in larger models, an actual Buss fuse. Usually when the monitor receives a spike, even with a surge protector, it is one of these that has blown. It is a 10 minute fix - AFTER - you get the casing open. The resistors can be purchased at any electronics supply store, even Radio Shack and the like.

On a side note, how old is your protector and what brand? If you registered the product, some offer guarantees for repair if your equipment is damaged due to electrical storm/interference while plugged into the unit. usually these are the 'higher end' types.
11/06/2008 09:37:22 PM · #10
Just have a second for a bump. Chris, that sounds like what might have happened, but I cuoldn't figure out how to ge the casing off, undid all the screws I could find(4) but nothing seemed to come loose. Any more tips would be great and I am willing to try.
Joe
11/06/2008 10:03:05 PM · #11
Along with the screws, usually there are at least two 'pressure clips.' These being like tabs that have to be pressed in to get the pieces of plastic apart. If you only took out 4 screws, that may not be enough. Just looking at the monitors I have here, the least amount is 6. Sometimes screws are hidden underneath labels.
11/07/2008 12:34:14 AM · #12
Does your monitor use a DVI and a VGA input plug? My ViewSonic 930P did exactly the same thing after a power interruption. I used DVI at the time but I discovered after the power outage that I could still use the VGA port on the monitor. Didn't look as sharp but was better than buying a new monitor. Seems a bunch of LCD monitors, esp. Viewsonic, have the same problem. The input port for the DVI interface is very sensitive to surges. The solution is to run an uninterpretable power source for the computer. So if yours has both types of ports you might want to try the other port, ya never know...
11/07/2008 02:47:45 AM · #13
Originally posted by fir3bird:

Does your monitor use a DVI and a VGA input plug? My ViewSonic 930P did exactly the same thing after a power interruption. I used DVI at the time but I discovered after the power outage that I could still use the VGA port on the monitor. Didn't look as sharp but was better than buying a new monitor. Seems a bunch of LCD monitors, esp. Viewsonic, have the same problem. The input port for the DVI interface is very sensitive to surges. The solution is to run an uninterpretable power source for the computer. So if yours has both types of ports you might want to try the other port, ya never know...

will look into it. :) Thanks for the help. If I can't get something happening in a day or so I will have to get a new one.
11/07/2008 03:25:47 AM · #14
did u call Dell up? get it replaced/fixed for free if it's still under warranty.
and, if you're going to try fixing it yourself, be careful - those large capacitors may still have some charge stored in them.
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