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DPChallenge Forums >> General Discussion >> DPC Prints Shipping
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Showing posts 1 - 8 of 8, (reverse)
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12/03/2003 12:44:35 PM · #1
Which is better: Airmail letter or parcel.

I've received a parcel (hard tube) in the past and the photos were PERFECT. It took 3 weeks to get to Montreal (CAN) though.

Will the pictures arrive safely in a letter shipment? Faster?

Any opinions based on experience?
12/03/2003 01:10:30 PM · #2
I believe that regardless how you have them shipped, if they are over a certain size they will automatically be shipped in a tube. I believe this means that they are just sent via a different methode but not in different packaging.

Someone please correct me if I am wrong.
12/03/2003 01:24:35 PM · #3
Bill is correct. The real issue with delays is that, as I understand it, customs sometimes causes holdups for Canada.

Drew
12/03/2003 01:39:12 PM · #4
Thanks for the info. Will speed increase if I go up to Global Priority?
Or am I sunk because of the customs issue?
12/03/2003 01:41:25 PM · #5
I'll talk to someone who knows about shipping this afternoon and get you an answer as quickly as I can.

Drew
12/03/2003 02:10:19 PM · #6
Originally posted by drewmedia:

I'll talk to someone who knows about shipping this afternoon and get you an answer as quickly as I can.

Drew


Thanks, I'll wait to place my order.
12/03/2003 03:09:28 PM · #7
Hey Mario,

Here's the response I got from the customer service team...

"Yes, unfortunately there is sometimes a delay. The method of shipment does not make a big difference, although we seem to have fewer complaints with Global Priority. We have all of the documentation that customs needs, to expedite the package making it through. Other than that, there really is no way to speed up the process."

Hope that helps :)

Drew
12/03/2003 03:12:32 PM · #8
Thanks Drew. I'll place my order later tonight.
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