I just renewed my membership, which is a very easy process, but was a little confused at two points. Maybe I just haven't had enough coffee today.
1. After I clicked to renew for a one year term, I was presented with the extra radio-buttons to upgrade my portfolio space. This confused me because I upgraded my portfolio space a long time ago, but not on the same anniversary that I originally bought my membership. I think it would be logical to offer the space option on its anniversary. I feel like I'm losing the months between my membership signup and space upgrade, if you get my drift. It's not an issue with me, as it's such a great value anyway, but did have me hitting the Back button a few times wondering what was going on. I chose the space upgrade just to be safe and continued.
2. After I received the email (copied below) I was feeling as if I were a new signup. I think renewals should be detected and the wording altered to something like, "Slippy, you rock!"
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Membership Confirmation
This message is to confirm the receipt of your payment for membership and the activation of your membership. Thank you for your purchase! Your support helps continue to develop and expand the site.
Your account is now active, and you can start using your new features right away! If you don't see your membership status changed on the site, you may need to log out and then back in again.
Please contact us if you have any questions, problems, or suggestions. Thanks again, and welcome!
DPChallenge //www.dpchallenge.com
PAYMENT RECEIPT:
Membership Expires: 2009-03-26 00:00:00
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