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01/21/2007 01:55:16 PM · #1 |
Since passing on our experiences with retailers seems to be a pretty big help here in the group, I thought I'd pass mine along too.
I ordered online a monitor from CompUSA. It got here quickly and worked fine...except it was a wide screen format which I found out my computer did not support...so back it had to go.
I first tried taking it to a local CompUSA retailer, but because it was not an item offered in the retail store, I could not do a return there. Reasonable enough. So then I called and emailed (both, just to make sure!) and they quickly sent me a link to print out a return shipping lable (prepaid by them.)
I mailed it out on Friday the 12th and had my full refund in my account by the 19th. It was shipped from Ohio to Texas.
I felt they did an excellent job of handling the return, no questions asked or restocking fees charged. I would purchase there again, however I'm buying my new monitor from Newegg.
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01/21/2007 02:20:13 PM · #2 |
| Best Buy will throw you under the bus and CompUSA will pull you out from in front of it. :) |
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01/21/2007 05:54:26 PM · #3 |
| Quite refreshing. The one time I had to return something to CompUSA was really quite annoying. Glad it worked out well for you. |
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