B&H's New Site - DPChallenge Forums

01/21/2007 02:43:44 PM · #1

It appears that B&H just launched their new site for real, and I'm getting an error when I try to search for almost anything. Anybody else care to give it a shot? www.bhphotovideo.com\

Tamron SP AF 28-75mm f/2.8 XR Di for Canon

01/21/2007 02:45:18 PM · #2

Yup, I get a few errors, too. I'm sure they're still working out the kinks.

01/21/2007 02:45:57 PM · #3

Search is working fine for me, but ICK I HATE that design, hated it in Beta and hate it now.

Well, I just got an error... and I still hate the design.

Message edited by author 2007-01-21 14:50:02.

Canon EF 24-70mm f/2.8L USM

01/21/2007 02:48:16 PM · #4

Actually a lot of it seems to be not working. Oh well :(

I don't really mind the design, just something new to get used to. You'd think they'd have had the beta up long enough to get it all working though. How dare they mess up my shopping!

Ben

Canon EOS-30D

01/21/2007 02:49:42 PM · #5

"We're sorry!

Error# 04. An unexpected error has occurred. Please click the back button on your browser and see if what you did was a valid option and try again. If you continue to get this error, please email webmaster@bhphotovideo.com

Thank you for your understanding,

The B&H web team"

CEJ

Canon EOS-40D

Canon EF-S 18-200mm f/3.5-5.6 IS

01/21/2007 02:49:50 PM · #6

All seems to be working fine for me. Just did some searches as well as followed bookmarked links and all pages loaded/displayed as should. searches were accurate.

Canon RF 24-70mm f/2.8 L IS

01/21/2007 02:52:53 PM · #7

I search for "Canon 50" and its find, but "Canon 50mm" gives an error. The error

Kerm posted.

Edit: Looks like maybe it won't let you mix 2+ letters with numbers or vice versa? Jinkies!

Message edited by author 2007-01-21 14:55:58.

kirbic

Canon EOS R5

01/21/2007 02:54:24 PM · #8

I was only able to get one search to work, all subsequent attempts failed. The site evidently went live this AM; I was on there last night and it was the old layout.
On another topic, anyone placed an online order in the last day or so? I tried four times... three times yesterday, once today... and it hangs at the very end of the process. Finally had to phone the order in.

Tamron SP AF 28-75mm f/2.8 XR Di for Canon

01/21/2007 02:59:35 PM · #9

Originally posted by kirbic:

Placed one on Friday and it worked fine. I even squeaked it in seconds before they closed for the weekend. They don't typically take orders on Saturday, do they?

Canon RF 24-70mm f/2.8 L IS

01/21/2007 03:05:47 PM · #10

Originally posted by fotomann_forever:

Search is working fine for me, but ICK I HATE that design, hated it in Beta and hate it now.

Well, I just got an error... and I still hate the design.

Oh no! Will you start pimping Adorama instead? :P

kirbic

Canon EOS R5

01/21/2007 03:09:13 PM · #11

Originally posted by mk:

They don't typically take orders on Saturday, do they?

They do after sundown. The sabbath actually runs from sundown Friday to sundown Saturday.

01/21/2007 04:13:59 PM · #12

Lol looks like they put the old site back. Fotomann is safe...for now...

01/21/2007 09:12:53 PM · #13

Originally posted by kirbic:

Originally posted by mk:
They don't typically take orders on Saturday, do they?

They do after sundown. The sabbath actually runs from sundown Friday to sundown Saturday.

That has always struck me as weird that their online site doesn't except orders over the weekend when everything is automated.

Tamron SP AF 28-75mm f/2.8 XR Di for Canon

01/21/2007 09:24:07 PM · #14

Originally posted by yanko:

That has always struck me as weird that their online site doesn't except orders over the weekend when everything is automated.

Me too. I'd much prefer they post a notice that says they won't actually act upon the order until Monday or something and just let me order when I want to. That's the whole point of the internet, isn't it?

FireBird

01/21/2007 09:43:23 PM · #15

Originally posted by yanko:

That has always struck me as weird that their online site doesn't except orders over the weekend when everything is automated.

It goes against their religion to do any business on their sabbath, or other holy days. I guess they decided business began with the customers order at the website. Whether any employees were present or not. As much business as they do they probably have a few people somewhere all hours of the day except holidays.

Nikon AF Nikkor 50mm f/1.8D

01/21/2007 10:17:37 PM · #16

Originally posted by bfox2:

Lol looks like they put the old site back. Fotomann is safe...for now...

I wrote them an e-mail and told them it sucked... REALLY :-)

Ofcourse I also added the various errors I was getting and then told them the layout was horrible. :-)

_eug

Nikon D50

01/21/2007 11:44:01 PM · #17

Originally posted by fir3bird:

This is accurate.

01/21/2007 11:47:13 PM · #18

Originally posted by _eug:

Originally posted by fir3bird:
It goes against their religion to do any business on their sabbath, or other holy days. I guess they decided business began with the customers order at the website. Whether any employees were present or not.

This is accurate.

I figured that's the case for the people who work for the company but I never realize that their "servers" were also religious.

01/21/2007 11:55:14 PM · #19

Originally posted by yanko:

but I never realize that their "servers" were also religious.

Then you must read the story of Moses :-)

Nikon AF Nikkor 50mm f/1.8D

01/21/2007 11:56:54 PM · #20

Originally posted by fotomann_forever:

Originally posted by yanko:
but I never realize that their "servers" were also religious.

Then you must read the story of Moses :-)

I didn't realize Moses owned a computer. :P

_eug

Nikon D50

01/21/2007 11:57:53 PM · #21

Originally posted by yanko:

Originally posted by _eug:

Originally posted by fir3bird:
It goes against their religion to do any business on their sabbath, or other holy days. I guess they decided business began with the customers order at the website. Whether any employees were present or not.

This is accurate.

I figured that's the case for the people who work for the company but I never realize that their "servers" were also religious.

Their beliefs forbid them from doing business, therefor they stop all web transactions since a web transaction is considered business. The website is no different than window shopping during these hours. They are not doing business. ;)

01/21/2007 11:59:23 PM · #22

Quit defending them! I want to place an order dammit!

Nikon AF Nikkor 50mm f/1.8D

01/22/2007 01:41:33 PM · #23

Dear Valued Customer,

We apologize for any inconvenience you experienced on our new site yesterday.

After extensive testing we decided to roll out our new site yesterday. Unfortunately, there was a technical glitch which we could not have foreseen. After assessing the situation we have decided to roll out the new site at a later date.

We appreciate all the comments, criticisms and concerns you have made. Due to the sizable amount of communication we have received from all of you, we will not be responding individually at this time. If you have any questions, suggestions, or criticisms, please feel free to resubmit them, and we will be glad to look into it and respond in a timely fashion.

Once again, we apologize for any error or inconvenience you experienced yesterday on our website. We thank you for your continued patronage and patienc! e as we strive to make B&H a better place to shop. We look forward to serving you the next time you visit us online at www.bhphotovideo.com.

Sincerely,

Herschel Blaustein
Webmaster
B&H Photo Video

_eug

Nikon D50

01/22/2007 02:00:37 PM · #24

Originally posted by yanko:

Quit defending them! I want to place an order dammit!

Well if it helps you can order now. hehe

kyebosh