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06/05/2003 01:08:28 PM · #1 |
An acquaintance of my husband has an HP Photosmart 612. Right now, the display shows 3 bands of colour (RGB) and nothing else happens. Would anyone out there know what the problem might be?
~Ursula |
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06/05/2003 01:25:07 PM · #2 |
that happened to my hp315 once, but I took out the batteries, putthem back in and it worked again. If it's a long term problem, don't know how to fix it.
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06/05/2003 01:27:23 PM · #3 |
| Thank you, Heather. It must be long term, maybe "terminal" :) We've tried the batteries, nothing changes. Thanks again. |
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06/05/2003 08:28:29 PM · #4 |
I have a hp 315, Hae they tried reloading firmware. pluging the camera to computer and downloading the current software version. just a suggestion since I luckly haven't had that experience.
You may want to consult the camera manual since above proceedure is from memory.
camera connection - //h20015.www2.hp.com/en/document.jhtml?lc=en&docName=bpy60134
update location at //www.hp.com - //h20015.www2.hp.com/en/document.jhtml?lc=en&docName=bpy60627#P24_1599
If you browse thru there web site you may also find other info. just do a search by typing "hp 612" |
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