I have noticed a problem I am having in marking comments as helpful.
Sometimes a comment points out something right or wrong that I did not see or expect. This is a helpful comment.
Sometimes a comment just offers moral support, nice when comments come few and far between. This is also a helpful comment.
However sometimes a comment is meant with the best of intent, pointing out a problem they see, but it actually was meant to be that way. Is this also a helpful comment? They were trying to be helpful, in spirit it is helpful, however it really wasn't helpful to me or that photo.
I'm having a lot of trouble with that, am I the only one?
I have been taking care of this "this week" by writing to each commentter which was helpful but n/a. The problem is, I am revealing who I am (removing the anon aspect from the challenge).
I would like to suggest one of two possible site changes that could fix it; 1: Add a "Helpful but wrong/Helpful but N/A" check box, 2: The option to send an anonymous message to a photo comment. Instead of the name, it would just have the name of the entry.
What does anyone else think?
Thanks,
-tog
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