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02/03/2006 05:41:52 PM · #1 |
| I recently bought a camera accessory from Henry's of Toronto, CA. When the item arrived it was not the model advertised but was an acceptable substitute. I notified Henry's that the item was not quite as advertised and they credited my account for the entire purchase price and told me to keep the item!! Henry's will get a lot more of my business!! |
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02/03/2006 05:46:28 PM · #2 |
I got my new cam & lense there (in person). I gave them a hard time & it was probably my fault. They were very friendly & accomodating. I'll sure be back.
You sure got a sweet deal!
Message edited by author 2006-02-03 17:47:30.
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02/03/2006 05:50:03 PM · #3 |
I've bought all of my camera gear and accessories from Henry's, they have excellent customer service and warranty program.
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02/03/2006 05:53:39 PM · #4 |
Can we have a linky to this wonderful refreshing change in online sales?
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02/03/2006 05:55:24 PM · #5 |
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02/03/2006 05:56:17 PM · #6 |
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02/03/2006 05:57:34 PM · #7 |
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02/03/2006 06:00:55 PM · #8 |
Originally posted by ElGordo:
... and they credited my account for the entire purchase price and told me to keep the item!! Henry's will get a lot more of my business!! |
... and that of all the people you tell (like here) -- I'd say they got more than a few hundred dollars worth of advertising, along with avoiding all that nasty re-stocking paperwork, and maybe writing it off their taxes (see, you're paying a little after all).
Sounds like some smart folks -- thanks for the link : ) |
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02/03/2006 06:03:53 PM · #9 |
Originally posted by GeneralE:
Originally posted by ElGordo:
... and they credited my account for the entire purchase price and told me to keep the item!! Henry's will get a lot more of my business!! |
... and that of all the people you tell (like here) -- I'd say they got more than a few hundred dollars worth of advertising, along with avoiding all that nasty re-stocking paperwork, and maybe writing it off their taxes (see, you're paying a little after all).
Sounds like some smart folks -- thanks for the link : ) |
Yep. It is a symbiotic relationship! |
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02/03/2006 06:30:37 PM · #10 |
I'd concur with that, I've ordered plenty of stuff from them and never had any problems, fast efficient. Although thses days with the Canadian $ almost at par with the US$ it makes more sense to get stuff from B & H...can't beat their prices...
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02/05/2006 10:07:56 PM · #11 |
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