Canon 20D - DIED!!! *argh* - DPChallenge Forums

Canon EF 24-105mm f/4.0L IS

11/12/2005 07:15:48 PM · #1

Tonight my Canon 20D locked up. From examining it. It looks like the shutter mechanism malfunctioned and locked up.

I am very annoyed as I just got it back from Canon (had shipped it and my 70-200mm out to Canon - they replaced the IS mechanism in the lens).

So now, I take my camera out with a friend and try to get some Mars & Moon shots. And caput....

:(

*growl*

Now I have to ship it back...and this time they better give me a shipper ticket. !@#$%

------------------------------

I swear I am cursed:

Canon 20D (died)
70-200mm IS f/2.8 (defective and had to be repaired)
12-24 Tokina (defective focus, had to be replaced)
4gig Hitachi Microdrive (died, had to be replaced)

:|

Guess I should be happy my 50mm f/1.8 II works fine...*grin*

Message edited by author 2005-11-12 19:26:36.

scalvert

Canon EOS-5D Mark III

11/12/2005 07:17:52 PM · #2

I just got the bill for a 70-200 lens that I dropped while visiting BradP... $183. Ouch.

Canon EF 70-200mm f/2.8L USM

11/12/2005 07:25:31 PM · #3

Yeah...but all of this is undamaged goods, basically mere months old - simply defective.

:(

Message edited by author 2005-11-12 19:26:22.

hsteg

Fujifilm X-T20

11/12/2005 07:27:12 PM · #4

Originally posted by theSaj:

Yeah...but all of this is undamaged goods, basically mere months old - simply defective.

:(

drop that fiddy about an inch and half onto concrete and you wont have that either. mine broke on less than a 2 inch trip to the ground.

hsteg

Fujifilm X-T20

Canon EF 70-200mm f/2.8L USM

11/12/2005 07:28:02 PM · #5

Originally posted by hsteg:

Originally posted by theSaj:
Yeah...but all of this is undamaged goods, basically mere months old - simply defective.

:(

drop that fiddy about an inch and half onto concrete and you wont have that either. mine broke on less than a 2 inch trip to the ground.

or edit the post during the time i write mine. hahaha

Fujifilm XF 55-200mm f/3.5-4.8 R LM OIS

11/12/2005 08:24:39 PM · #6

I do endeavor NOT to drop my camera equipment....

;)

Sadly, i have a lot in life that seems to be that 40% of my purchased goods are defective. *sigh*

ursula

Fujifilm X-T2

11/12/2005 08:30:12 PM · #7

A Canon? It broke? It malfunctioned?

You should have gone Nikon :)

(OK, just trying to tease, I'm not starting another argument)

kenskid

Nikon D700

Nikon AF-S NIKKOR 24-70mm f/2.8G ED

11/12/2005 08:33:00 PM · #8

Don't put a curse on my Nikon Ursula!

KS

Originally posted by ursula:

A Canon? It broke? It malfunctioned?

You should have gone Nikon :)

(OK, just trying to tease, I'm not starting another argument)

ursula

Fujifilm X-T2

Fujifilm XF 55-200mm f/3.5-4.8 R LM OIS

11/12/2005 08:35:16 PM · #9

Oh, just quietly smiling here :)

Originally posted by kenskid:

Don't put a curse on my Nikon Ursula!

KS

Originally posted by ursula:
A Canon? It broke? It malfunctioned?

You should have gone Nikon :)

(OK, just trying to tease, I'm not starting another argument)

Canon EF-S 10-22mm f/3.5-4.5 USM

11/12/2005 09:10:12 PM · #10

I actually expect defects....

But lousy service and support is unacceptable in my book...

digitalpins

Canon EOS-60D

11/12/2005 09:10:33 PM · #11

sorry to hear that, dam that sucks

11/13/2005 05:41:21 PM · #12

I finally had a weekend with some free time and now I don't have a camera.... *sigh*

:(

petrakka

11/13/2005 06:04:15 PM · #13

you should never expect defects. that gives companies the lazy way out. I think you need to be more persistent and possibly threatening over the phone...its a wonder the stuff I've gotten taken care over the phone simply by refusing anything less than I expected.

I don't try to be an a*hole but if I feel I'm getting short ended, I'll let em know about it. The power of persuasion cannot be understated. I talked my way into being accepted into a university two weeks after I got a rejection letter (i didnt end up goin there, but to illustrate). I think you could get immediate and better service if you really showed your dissapointment.

11/13/2005 06:32:24 PM · #14

Yeah, i'm demanding a bit more this time...

LindaLee

Canon EOS-40D

11/13/2005 06:52:48 PM · #15

Just got my 20 back last Tuesday from the Jamesburg service center. Haven't received so much as a phone call OR a piece of paper telling me what they did to it. They "sort of" fixed the noise problem, but the onboard flash wouldn't pop up, and I told them, both in writing, and on the phone AGAIN after they had the camera there, that the flash didn't work. Guess what? It still doesn't work. Will have to call them tomorrow.

Jason: If you use the NJ center; call them and tell them that you need a shipping label to send the camera in for repairs. They will overnight you a FEDEX label, and you can track the shipment.

Mine will be going back AGAIN as soon as I can well afford to be without the camera for 2 weeks.

Linda

Nikon AF-S DX Zoom-Nikkor 12-24mm f/4.0G IF-ED

11/13/2005 07:58:22 PM · #16

I am going to demand a shipping label. I was told they would not do so for the first send in. And told they only do that if you have to resend it. Well, that's what I'm having to do. I'm really annoyed. Went out to shoot some night fotos (moon, mars, venus) and caput.

:(

jbsmithana

Nikon D300

11/13/2005 08:12:24 PM · #17

Originally posted by theSaj:

I actually expect defects....

But lousy service and support is unacceptable in my book...

Wow, that is quite a statement. You bought one of their best lenses, L glass. I would not expect any defects and if I had them in the first year I would expect excellent service.

Not trying to start the Canon / Nikon wars but that is one of the things that drew me to Nikon. They give a five (5) year warrantee with their lenses.

edit: if DPC only had spell check .....

Message edited by author 2005-11-13 20:13:17.

11/14/2005 10:16:27 AM · #18

I said I "expect" not "support" defects. (Well, yeah, I guess I do support them as I bought the defective units.)

ANYWAYS....

Called Canon this morning. They're sending me out a FedEx ship ticket (should arrive Wednesday they said). Then I've got to ship the camera back. Give it a week or two. And well...hopefully in about three weeks I'll have my bloody camera back.

NOT HAPPY!!!! Did I mention I am NOT HAPPY Canon!!!!

11/14/2005 11:05:20 AM · #19

It's the middle of November sunny, crystal clear skies and 65 degrees outside! Perfect photography weather...and my Canon is caput!

*blargh*

Message edited by author 2005-11-14 11:05:35.

NVPhoto

Canon EOS-40D

Canon EF 50mm f/1.8 II

11/14/2005 11:31:16 AM · #20

did most of you who bought a new camera recently take the warranty. Ritz camera offers a good one. I normally wouldn't buy something from a retail store, but they offer interest free financing and that was the only way for me to get a $900+ camera. My warranty is excellent, 2yrs, if they can't fix it they replace it. Only a couple hundred dollars to protect my camera seems worthwhile.

Canon EF-S 17-55mm f/2.8 IS USM

11/14/2005 11:41:22 AM · #21

Wasn't available... anyways...my unit is currently covered under warranty.

jpochard

Canon EOS-40D

11/14/2005 11:58:03 AM · #22

Did you ever get your battery grip back from the first send off?

Olyuzi

Panasonic Lumix DMC-GX7

Panasonic Lumix G 14mm F2.5 ASPH

11/14/2005 12:00:11 PM · #23

Did you get any error message when it locked up?
Have you tried anything yourself to remedy the issue before sending it off, like removing and reinserting the battery? Try different CF cards?