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10/18/2005 01:43:30 PM · #26
Originally posted by MeThoS:

Originally posted by ClubJuggle:

Let's back up a second, to your original request.

Are you looking to have the image not show up at all on the site, or just not on your Portfolio page?


at all.


In that case, it probably can't be done.

The reason for this is to prevent abuse of the challenges (for example, people deleting all their low-scoring entries) as well as to ensure the overall stability of the site content.

For example, look at what happeneed a couple weeks ago when Slippy ran his contests to get into (and out of) the Site Favorites -- and 2 people left the site over it. On a site this large, things like that will happen periodically, and it's not practical or appropriate for us to recalculate the results of several dozen challenges every time it does.

On the other hand, if there are exceptional circumstances, we will consider removal of the entry in question. In that case you would need to contact us describing those circumstances, and the Site Council will review the issue.

As to a request for refund, remember that Site Council are not employees of DPChallenge so we have no way to issue refunds. You would need to contact an Administrator (via "Contact" on the Help menu) to request cancellation of your membership and/or a refund.

You should also be aware that state laws regarding time frames for refunds only apply as a default in the absence of a different agreement. For example, a retailer may charge a restock fee if they state this up front, or post an "All Sales Final" sign. The state laws regarding timeframes for refunds only apply in the absence of other stated policies. That said, you certainly are welcome to contact Drew and Langdon (via Help/Contact) and request a refund if you choose -- it would be up to them whether they wanted to grant one anyway.

-Terry
10/18/2005 01:57:31 PM · #27
Originally posted by ClubJuggle:

Originally posted by MeThoS:

Originally posted by ClubJuggle:

Let's back up a second, to your original request.

Are you looking to have the image not show up at all on the site, or just not on your Portfolio page?


at all.


In that case, it probably can't be done.

The reason for this is to prevent abuse of the challenges (for example, people deleting all their low-scoring entries) as well as to ensure the overall stability of the site content.

For example, look at what happeneed a couple weeks ago when Slippy ran his contests to get into (and out of) the Site Favorites -- and 2 people left the site over it. On a site this large, things like that will happen periodically, and it's not practical or appropriate for us to recalculate the results of several dozen challenges every time it does.

On the other hand, if there are exceptional circumstances, we will consider removal of the entry in question. In that case you would need to contact us describing those circumstances, and the Site Council will review the issue.

As to a request for refund, remember that Site Council are not employees of DPChallenge so we have no way to issue refunds. You would need to contact an Administrator (via "Contact" on the Help menu) to request cancellation of your membership and/or a refund.

You should also be aware that state laws regarding time frames for refunds only apply as a default in the absence of a different agreement. For example, a retailer may charge a restock fee if they state this up front, or post an "All Sales Final" sign. The state laws regarding timeframes for refunds only apply in the absence of other stated policies. That said, you certainly are welcome to contact Drew and Langdon (via Help/Contact) and request a refund if you choose -- it would be up to them whether they wanted to grant one anyway.

-Terry


I'm talking about the buyers remorse clause. With in a given time frame one can change their mind about the purchase and get a refund.
10/18/2005 02:05:11 PM · #28
I use Firefox, have deleted numerous times both single and multiple files as well as directory and file combinations. Never has anything I didn't tell the system to delete been deleted.
10/18/2005 03:53:58 PM · #29
Originally posted by MeThoS:

I'm talking about the buyers remorse clause. With in a given time frame one can change their mind about the purchase and get a refund.


No such clause exists in Virginia law, except for home solicitations. Again, I'd encourage you to contact the Administrators. They may be willing to issue you a refund anyway.

-Terry
10/18/2005 04:12:45 PM · #30
So I've been playing with this some more and I do get both messages (you can't delete challenge entries, all printable files will be deleted) but it doesn't seem to delete more than what I've selected. Have you been able to replicate that error? Perhaps you had accidentally selected one that you didn't mean to?
10/18/2005 04:26:44 PM · #31
Originally posted by mk:

So I've been playing with this some more and I do get both messages (you can't delete challenge entries, all printable files will be deleted) but it doesn't seem to delete more than what I've selected. Have you been able to replicate that error? Perhaps you had accidentally selected one that you didn't mean to?


Ditto here; I use FF, get both messages, but it's NEVER deleted anything I didn't first select.

Robt.
10/18/2005 04:52:59 PM · #32
Originally posted by mk:

So I've been playing with this some more and I do get both messages (you can't delete challenge entries, all printable files will be deleted) but it doesn't seem to delete more than what I've selected. Have you been able to replicate that error? Perhaps you had accidentally selected one that you didn't mean to?


It's entirely possible. I can guarantee I didn't select it specifically, but I can think of lots of scenarios where I could click on my screen and accidentally hit a checkbox. (Part of that is a long story--it has to do with my crappy ATI fire dual screen video card which sometimes, during a "busy delay" makes windows "jump" from monitor to monitor, causing a click to go to the wrong window or location. I don't recall that that happened that day, but it does happen pretty regularly.

Still, whether you lose data or not isn't the point. You will never know if you are going to lose data until it's too late. It totally defeats the purpose of any warning to give it falsely, making the user ignore it. And since the dialogs don't confirm how many items you are deleting, all I can say is that, if you have a lot of images in your portfolio, and they are important to you (e.g., favorites, images featured on DPCPrints), this is a critically bad way to delete images.

I learned that first hand myself.

One thing that would be useful to know: if you checkmark an image in one folder, and then go into another folder, checkmark an image, and do a delete, I would presume that the first checkmark you made doesn't stick, so you can't end up deleting both? If that's true, then my practice of putting images I want to delete in a "trash" folder, and then later going to that folder and deleting, is safer than deleting in normal porfolio folders.

Still, I'd like to see this fixed. I'd be curious to know what aspect of PHP and forms and the DPC code that's causing this bad behavior in Firefox but not IE, and why it's not an easily fixable problem.


10/18/2005 05:23:43 PM · #33
Originally posted by nshapiro:


Still, whether you lose data or not isn't the point. You will never know if you are going to lose data until it's too late. It totally defeats the purpose of any warning to give it falsely, making the user ignore it. And since the dialogs don't confirm how many items you are deleting, all I can say is that, if you have a lot of images in your portfolio, and they are important to you (e.g., favorites, images featured on DPCPrints), this is a critically bad way to delete images.


Oh, I wasn't trying to discredit the problem. I was just trying to figure out the exact situation so that we can report it better to D&L, neither of whom (I believe) use Firefox. I've spoken with Langdon about this very briefly (we were both at work) so he's aware of the problem but I wanted to be able to report more specifically about what's going on.
10/18/2005 07:27:14 PM · #34
Originally posted by mk:

Originally posted by nshapiro:


Still, whether you lose data or not isn't the point. You will never know if you are going to lose data until it's too late. It totally defeats the purpose of any warning to give it falsely, making the user ignore it. And since the dialogs don't confirm how many items you are deleting, all I can say is that, if you have a lot of images in your portfolio, and they are important to you (e.g., favorites, images featured on DPCPrints), this is a critically bad way to delete images.


Oh, I wasn't trying to discredit the problem. I was just trying to figure out the exact situation so that we can report it better to D&L, neither of whom (I believe) use Firefox. I've spoken with Langdon about this very briefly (we were both at work) so he's aware of the problem but I wanted to be able to report more specifically about what's going on.


If you can give me a dummy account with a portfolio (temporarily), I'll volunteer to do some testing. I just don't want to test in my own account. One accidental deletion (of my Bass Harbor Lighthouse shot which had about 13 favs and was a featured print) was enough! (I did get most of that straightened out, but the other day I was looking at a thread where bear_music referenced the original ID and of course that was a dead end now.)


10/18/2005 07:43:18 PM · #35
Originally posted by MeThoS:

Yeah, go ahead and delete my only entry. While your at it, refund the membership fee I just bought since It's not a good idea in general for me to enter a challenge.Photosig allows you to withdraw or delete an image at any time.

Bitter, aren't we? Why do you spend so much time whinging here, rather than photosig, then?

Originally posted by MeThoS:

Actually there are state laws requiring a refund if requested in a certain time frame.

You're not in kansas now, dorothy.

Originally posted by bear_music:

Ditto here; I use FF, get both messages, but it's NEVER deleted anything I didn't first select.


Yep me too... i suspect the bit firefox isn't processing "right" (although it's probably IE processing it wrong in the first place) is these two lines:
if (eval('frm.IMAGE_ID_'+i+'.challenge_id') != 1) challenge_images = true;
if (eval('frm.IMAGE_ID_'+i+'.filesize_print') != 0) printable_images = true;

They both seem to come out true irrelevant of your selection, although i've been too lazy to check it properly with my own code.
10/18/2005 10:50:59 PM · #36
Originally posted by riot:

Originally posted by MeThoS:

Yeah, go ahead and delete my only entry. While your at it, refund the membership fee I just bought since It's not a good idea in general for me to enter a challenge.Photosig allows you to withdraw or delete an image at any time.

Bitter, aren't we? Why do you spend so much time whinging here, rather than photosig, then?

Originally posted by MeThoS:

Actually there are state laws requiring a refund if requested in a certain time frame.

You're not in kansas now, dorothy.



Actually, Kansas is the state where the law is, I'm not sure what "winging" is, not bitter at all, I just don't like losing control over my images. So paying a 25 dollars a year so some can use my images and not allow me to have a say bothers me.
10/19/2005 08:22:55 AM · #37
Originally posted by MeThoS:

Originally posted by riot:

Originally posted by MeThoS:

Yeah, go ahead and delete my only entry. While your at it, refund the membership fee I just bought since It's not a good idea in general for me to enter a challenge.Photosig allows you to withdraw or delete an image at any time.

Bitter, aren't we? Why do you spend so much time whinging here, rather than photosig, then?

Originally posted by MeThoS:

Actually there are state laws requiring a refund if requested in a certain time frame.

You're not in kansas now, dorothy.



Actually, Kansas is the state where the law is, I'm not sure what "winging" is, not bitter at all, I just don't like losing control over my images. So paying a 25 dollars a year so some can use my images and not allow me to have a say bothers me.


Fair enough... but don't act like it's been sneaked up on you, you're encouraged to read the terms and conditions before you register for a reason. Your own fault if you don't, and no reason to throw a tantrum in the forums.
10/19/2005 01:03:01 PM · #38
Originally posted by riot:

Originally posted by MeThoS:

Originally posted by riot:

Originally posted by MeThoS:

Yeah, go ahead and delete my only entry. While your at it, refund the membership fee I just bought since It's not a good idea in general for me to enter a challenge.Photosig allows you to withdraw or delete an image at any time.

Bitter, aren't we? Why do you spend so much time whinging here, rather than photosig, then?

Originally posted by MeThoS:

Actually there are state laws requiring a refund if requested in a certain time frame.

You're not in kansas now, dorothy.



Actually, Kansas is the state where the law is, I'm not sure what "winging" is, not bitter at all, I just don't like losing control over my images. So paying a 25 dollars a year so some can use my images and not allow me to have a say bothers me.


Fair enough... but don't act like it's been sneaked up on you, you're encouraged to read the terms and conditions before you register for a reason. Your own fault if you don't, and no reason to throw a tantrum in the forums.


A tantrum? We must have a diferent definition of tantrum. "been sneaked up on you"? Is that english? You better worry more about school than what I do.
10/19/2005 01:41:05 PM · #39
None of my business in all this and not getting involved here, but Brent, if you do leave, just wanted to say that after looking at your website, I admire the quality of your work. You could have kicked butt here if it was of interest to you.
10/20/2005 06:27:44 AM · #40
Originally posted by MeThoS:

Originally posted by riot:

Originally posted by MeThoS:

Originally posted by riot:

Originally posted by MeThoS:

Yeah, go ahead and delete my only entry. While your at it, refund the membership fee I just bought since It's not a good idea in general for me to enter a challenge.Photosig allows you to withdraw or delete an image at any time.

Bitter, aren't we? Why do you spend so much time whinging here, rather than photosig, then?

Originally posted by MeThoS:

Actually there are state laws requiring a refund if requested in a certain time frame.

You're not in kansas now, dorothy.



Actually, Kansas is the state where the law is, I'm not sure what "winging" is, not bitter at all, I just don't like losing control over my images. So paying a 25 dollars a year so some can use my images and not allow me to have a say bothers me.


Fair enough... but don't act like it's been sneaked up on you, you're encouraged to read the terms and conditions before you register for a reason. Your own fault if you don't, and no reason to throw a tantrum in the forums.


A tantrum? We must have a diferent definition of tantrum. "been sneaked up on you"? Is that english? You better worry more about school than what I do.


"oh no, something i don't like the sound of that i ignored in the terms and conditions, better take my ball and go!" sounds like a tantrum to me. And "It's been sneaked up on you" is perfectly good grammar, if somewhat awkward phrasing - [it has] been [sneaked-up, colloquially speaking] on you. First time i've had grammar lessons from an american i must say.
10/20/2005 09:47:53 AM · #41
Originally posted by riot:

Originally posted by MeThoS:

Originally posted by riot:

Originally posted by MeThoS:

Originally posted by riot:

Originally posted by MeThoS:

Yeah, go ahead and delete my only entry. While your at it, refund the membership fee I just bought since It's not a good idea in general for me to enter a challenge.Photosig allows you to withdraw or delete an image at any time.

Bitter, aren't we? Why do you spend so much time whinging here, rather than photosig, then?

Originally posted by MeThoS:

Actually there are state laws requiring a refund if requested in a certain time frame.

You're not in kansas now, dorothy.



Actually, Kansas is the state where the law is, I'm not sure what "winging" is, not bitter at all, I just don't like losing control over my images. So paying a 25 dollars a year so some can use my images and not allow me to have a say bothers me.


Fair enough... but don't act like it's been sneaked up on you, you're encouraged to read the terms and conditions before you register for a reason. Your own fault if you don't, and no reason to throw a tantrum in the forums.


A tantrum? We must have a diferent definition of tantrum. "been sneaked up on you"? Is that english? You better worry more about school than what I do.


"oh no, something i don't like the sound of that i ignored in the terms and conditions, better take my ball and go!" sounds like a tantrum to me. And "It's been sneaked up on you" is perfectly good grammar, if somewhat awkward phrasing - [it has] been [sneaked-up, colloquially speaking] on you. First time i've had grammar lessons from an american i must say.


It sounded like the "Waterboy" was talking to me there for a minute. The correct usage would be "it sneaked up on you". American or not, you need grammar lessons from someone...and for the record, "taking my ball and leaving" would be valid only if by my leaving, the game could not continue. Concern over copyright issues with my images is not a tantrum. It's smart business. One day if you take decent enough images to sell, you'll realize what I'm talking about.
10/20/2005 10:01:04 AM · #42
Originally posted by MeThoS:

One day if you take decent enough images to sell, you'll realize what I'm talking about.

So if it's not a tantrum, what name do you put on gratuitously insulting someone who disagrees with you when you don't get your way?
10/20/2005 10:26:29 AM · #43
Since when has anyone on this site criticised spelling or grammar? If we started doing that, especially when many people are typing quickly and may well make unintentional errors, the flow of "conversation" would be lost. Also many people are not writing in their first language.

Please do not try to bring this form of insult into your dispute. I am sure you are quite capable of insulting each other admirably without this!

:)
P
10/20/2005 10:30:58 AM · #44
surprised this didnt get thrown into the rant section yet.
10/20/2005 10:49:26 AM · #45
Originally posted by Riponlady:

Since when has anyone on this site criticised spelling or grammar?


9/10

Very Good!
10/20/2005 10:54:00 AM · #46
Thank you! May I have a gold star?
10/20/2005 10:58:15 AM · #47
Originally posted by MeThoS:

...I just don't like losing control over my images. So paying a 25 dollars a year so some can use my images and not allow me to have a say bothers me.


The clause simply exists to keep past challenge results intact. Nobody's going to "use" your images for anything other than displaying them in the contest that you willfully entered (and in doing so, clicked the check box agreeing to allow such use). It is NOT smart business to send an image (or sell a print) to someone who requires permanance, then later yanking it off the wall.

I certainly wouldn't expect you to post high-res images of your best work for anybody to use as they see fit, but neither would I expect you to hide your photos in a box under your bed lest they fall into the wrong hands. Your copyright is noted at the bottom of every page on this site, and you've simply given us permission to view and admire your images. I'm still disheartened that you removed your entire portfolio. Kevin Hummingbird was probably the best candid photo I've ever seen, and it's a pity that others can't see it now. :-(

Oh, and just to show that I was paying attention... I tried Firefox and also got the Challenge Entry warning. :-/

Message edited by author 2005-10-20 11:16:11.
10/20/2005 11:11:40 AM · #48
Originally posted by MeThoS:


It sounded like the "Waterboy" was talking to me there for a minute. The correct usage would be "it sneaked up on you". American or not, you need grammar lessons from someone...and for the record, "taking my ball and leaving" would be valid only if by my leaving, the game could not continue. Concern over copyright issues with my images is not a tantrum. It's smart business. One day if you take decent enough images to sell, you'll realize what I'm talking about.


'It's been sneaked up on you' implies the site tried to slip the terms of agreement by without you noticing; however, 'It sneaked up on you' implies that the terms of agreement themselves tried to slip by without you noticing. I would rethink giving grammar lessons. And credit should be given to both of you to using the more formal and proper version sneaked instead of the Americanised version of snuck.
10/20/2005 11:12:15 AM · #49
Tantrum or no tantrum, this thread has gotten way off topic. I don't want to lock it because the original post is still an issue of concern, so let's please take the personal discussion/insults/whatever else to the rant section or offsite. Thanks.
10/20/2005 11:55:23 AM · #50
Don't make me pull this car over!!!
:-P
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