Canon 20D error? - DPChallenge Forums

Canon EF 16-35mm f/2.8L USM

06/05/2005 10:24:47 PM · #1

Okay, I've had a couple occasions where my 20D won't take a picture. It's got power. But it will just not respond to pressing the button (no focusing, nada). On one occasion it displayed an error. This has happened maybe 5 times.

Each time I've resolved it by turning off the camera. And unlocking the lens, turning it and re-locking. I am worried that the camera is losing connection with the lens.

Has anyone else experienced such problems? or is this fixed by a firmware upgrade? or should I call Dell (Hell) and see a replacement?

- Jason

oOWonderBreadOo

Canon EOS-5D

06/05/2005 10:27:28 PM · #2

It does an automatic shutdown after a while of not being in use, but mine usually comes back on after I push the shutter twice...

scalvert

Canon EOS-5D Mark III

Canon EF 24-105mm f/4.0L IS

06/05/2005 10:28:57 PM · #3

What lens and CF card are you using?

Brad

Olympus OM-D E-M1

Olympus 40-150mm f/2.8 PRO M.Zuiko

06/05/2005 10:29:56 PM · #4

Hmmmm....

May have to sent it to me so I can check it out for myself.
I can supply you with a loaner for a month or two in case it takes some time to duplicate the symptom(s).

Brad

Olympus OM-D E-M1

Olympus 40-150mm f/2.8 PRO M.Zuiko

06/05/2005 10:30:40 PM · #5

...oh and make sure you send ALL the lenses too.

:)

Nikon AF-S DX Zoom-Nikkor 18-70mm f/3.5-4.5G IF-ED

06/05/2005 10:53:09 PM · #6

This is not the power down but in the midst of shooting. Missed a kiss at a friend's wedding...

:(

Has happened with both the kit and a 70-200mm IS...and while using a 1gig compact flash card (i think San Disc) and a 4gig Hitachi micro drive.

:|

I thionk i am going to call Dell and see if their cross-ship.

CorySmith

06/05/2005 10:55:18 PM · #7

it happens to me as well, i jsut fix it by taking the battery out then putting it back in
seems to work after that

conglett

Nikon D70

06/05/2005 11:08:16 PM · #8

Sounds like dirty or oxidized contacts between the lens and camera body. You could try cleaning with rubbing alcohol and a Q-Tip. Firmware is never a bad idea to bring up to date, but the chances it will fix this particular problem are low.

ADGibson

Tamron SP AF 28-75mm f/2.8 XR Di for Canon

06/05/2005 11:09:49 PM · #9

I have also experienced this pause. Lasts about 5 seconds. Not sure why it happens. I did have to send my 20D back to Canon because I got an error99 that would not go away.

lemondster

Canon EF 28-135mm f/3.5-5.6 IS USM

06/05/2005 11:11:08 PM · #10

my friends xt did the same thing. we took out the battery and the backup battery for a minute and it has worked fine ever since.

hope it is the just as easy of a fix for you. good luck

06/06/2005 10:34:20 AM · #11

Originally posted by conglett:

Brand new unit < 2 months old. It did it the first time I put the lens on it. I thought I just put it on wrong (first week I owned it).

Anyone know how long Dell warranties?

Message edited by author 2005-06-06 10:35:17.

AllgoodPics

Sigma 105mm f/2.8 EX DG Macro for Canon

06/06/2005 01:35:13 PM · #12

I've has similar events with my 20D. On some occasions a simply cycling power fixed it. I one or two occasions I actually had to remove the batteries to get it to come back. It sounds like this is happening to quite a few 20D owners. If you do get any indication from Dell or Canon as to the problem, could you post that information here?

Thanks,
Mike

Apple iPhone

Sigma 24-70mm f/2.8 EX Aspherical DF for Nikon

06/06/2005 01:37:11 PM · #13

buy a nikon or a konica-minolta or a pentax... dont hear those guys complaining errrrrrrrrrr talking about about stuff like this

Message edited by author 2005-06-06 13:37:53.

06/06/2005 01:49:51 PM · #14

I haven't had to remove batteries, just push the lense release button in and give it a centimeter turn and then turn it back.

I contact Canon online and hope to receive a response shortly? Does anyone know if Canon will cross ship? I hope so...if not I will probably haggle them until they do.

06/06/2005 01:52:28 PM · #15

Originally posted by di53:

buy a nikon or a konica-minolta or a pentax... dont hear those guys complaining errrrrrrrrrr talking about about stuff like this

You mean like all of thse Minolta 7D owners complaining?

It's electronic...a certain percentage will have problems! Regardless of brand...

LindaLee

06/06/2005 01:54:12 PM · #16

This just happened to me in the middle of a shoot on Saturday. Changing the battery fixed the problem, although others have said that just popping the battery out, and back in again will also fix it. Many others have had the same problem - this thread discussed that, among other issues.

My 20D is also only 2 months old. I have contacted Canon, but have not heard back from them yet.

Thank goodness for my trusty 10D backup!

MikeO

Fujifilm x100

06/06/2005 02:04:35 PM · #17

I have had a similar problem with my 300D, sent it off for a service and no faults found with it (its out of warranty). Does not happen for ages and then it just refuses to do anything. Only way to get it working is to go into the menu and 'reset all camera settings'. That cures it, well until the next time!

06/06/2005 02:18:45 PM · #18

Mine is definitely UNDER warranty.

How long is Canon's turn-around time for shipping, returning?

MikeO

Fujifilm x100

06/06/2005 02:20:44 PM · #19

I'm in the U.K. - I did not send it to Canon but a Canon authorised service centre. It took 4 loooooonnnngggg weeks without 'my baby' (thats what my wife calls it!)

dpakoh

Sigma 18-50mm f/2.8 EX DC for Canon

Canon EF 50mm f/1.8 II

06/06/2005 02:40:20 PM · #20

Does it do it with all lenses or just one?

nova

Canon EOS-6D

Canon EF 35mm f/1.4L USM

06/06/2005 03:14:11 PM · #21

I also run into this problem occasionally. It has happened with both of the lenses I normally have on the camera. I rarely have to go through the remove-the-battery routine. Seems to help if I will point it at an object that is a very different exposure from the one that I was looking at when the button wouldn't push, something very bright or dark. I click off a throwaway shot and am back in business. Awfully annoying, but I think this is a common bug with the 20D.

moswyn

Canon EOS-7D

06/06/2005 03:36:55 PM · #22

Originally posted by theSaj:

Mine is definitely UNDER warranty.

How long is Canon's turn-around time for shipping, returning?

They got mine back to me in FIVE DAYS! I was so pleased! I also had a problem with my 70-200 IS - it would freeze up, then on powering off and back on, it would display an aperture of 00, despite how clean the contacts are.. When the IS was on, it would just freeze up very occasionally. So I sent the lens in and they fixed it (as far as I can tell, anyhow, shot a wedding this weekend and did just fine). I sent the camera in at the same time because from time to time, depressing the shutter button halfway wouldn't focus the camera (this happened with any lens). I chalked it up to how much I use my camera - nearly 60,000 pictures since October. Anyhow, the shutter button had been soft and now it feels great.

I had included a humorous note on the same paper that I listed the problem, telling them that I had a backup camera but that I would sure miss my 20D. I don't know if made any difference, but they got it back to me FAST!!

06/06/2005 03:58:19 PM · #23

Originally posted by dpakoh:

Does it do it with all lenses or just one?

Both kit lens and 70-200mm f/2.8

LindaLee

06/06/2005 04:07:21 PM · #24

Originally posted by theSaj:

Originally posted by dpakoh:
Does it do it with all lenses or just one?

Both kit lens and 70-200mm f/2.8

Same here; kit lens, 50mm, and 70-200 f/2.8

dpakoh