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DPChallenge Forums >> Hardware and Software >> help, 300D dead?
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Showing posts 26 - 48 of 48, (reverse)
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 05/20/2005 11:45:29 AM · #26
That little secondary mirror beneath the primary mirror is used to reflect a sample of the imaging scene to the focusing sensor. The primary mirror is partially transmissive and permits a portion of the scene to be used for autofocus purposes. When the primary locked up it was likely because the little secondary mirror had come loose at the lower edge and jammed the primary in the up position. When you pushed the secondary mirror out of the way, the primary was free to return to its normal position. But the little secondary mirror is still in the wrong position and the camera cannot autofocus. A simple repair with the proper tools and knowledge available at the Canon repair center.
 05/20/2005 12:12:09 PM · #27
Thanks for confirming ElGordo, and the details of how it works.

Does anybody have any idea what the ballpark cost of that should be? I'm just looking to see if it's worth pursuing or not. If it's a ~$50 repair, sure, get it done. If it's a ~$500 repair, not so sure... Then maybe a new (better? :-) ) camera is a better idea...

Thanks for any info or experience of those who've had it done...
05/20/2005 12:18:41 PM · #28
Maybe you could call up a repair center and ask, since you know what's wrong.

-Chad
 05/20/2005 12:36:46 PM · #29
From what I've read online (and also on my warranty card if I remember right...) they only give you estimates in writing, not verbal. Which means that will take more time...bummer. That's why I was wondering if anybody has actually had it done and would know. But yeah, when I call them to get the address to send it to, I'll definately ask.
05/20/2005 12:58:27 PM · #30
How do you tell how many shots you've taken with your camera?
 05/20/2005 01:02:51 PM · #31
You can leave the numbering format on "continuous" so that it increases the file number each time you take a pic. I had taken about 2,000 to 3,000 before I decided to stop resetting the image number every now and then. Since then, I'm on about 8,500. So I figure I'm somewhere in the 11,000 to 12,000 range...
05/20/2005 03:37:08 PM · #32
Called the service center. They said to send it in, and they'd give an estimate over the phone about 4 days after they get it. Then, it would take 5 - 10 working days to fix. Well, better get the process started!
05/20/2005 04:06:56 PM · #33
Originally posted by PaulMdx:
How many shots have you taken with the camera?

The 300D shutter only lasts for circa 10,000 frames.


Shoe me the source of that one please! I have talked with 300D owners eith 50k plus shots no issues. Even one taht claimed to be approaching 100k. Lots with 25k plus.
 05/20/2005 04:29:29 PM · #34
Originally posted by Prof_Fate:
Shoe me the source of that one please! I have talked with 300D owners eith 50k plus shots no issues. Even one taht claimed to be approaching 100k. Lots with 25k plus.

I've not read it from an official source, but I've heard of a number of people that have had their shutters last circa 10k. Mine was replaced at around 11,500.
 05/20/2005 04:47:38 PM · #35
PaulMdx, I would be MOST interested in about how much it cost you to have your shutter replaced. If you don't mind. If you do, I understand.

Just in case mine is going to need it... I don't think so from the symptoms, but would be good to know to potentially avoid "sticker shock". :-)
05/20/2005 04:56:49 PM · #36
Doug,

Mine was replaced under warranty. I checked my invoice, but it didn't detail the cost. I guess you'll be able to find out from Canon?
 05/20/2005 05:42:36 PM · #37
My shutter croaked at 10,018 not counting shots without CF card. Got it replaced under warranty, focuses faster than it did before!
 05/20/2005 05:50:25 PM · #38
Well, mine is in the mail to New Jersey. They wouldn't give a cost until they look at it. Which I can understand. So I'll just have to wait and see what all they want to replace, and for how much... Thanks everyone, and I'll let you know the outcome so others can have that info for the future.
05/20/2005 06:00:54 PM · #39
I've got TWO rebels - one at 26,000 clickety and one at 28,000 clickety and both still going fine...*crossing fingers*

How much is the replace?
 05/20/2005 06:51:53 PM · #40
Wow, nice to know mavrik. Thanks. Then hopefully mine will just need the spring they mentioned on pbase, and not a new shutter. Cheaper that way I hope... :-) I'll let everyone know what they fixed and for how much after it's all over.
05/20/2005 07:41:16 PM · #41
How do you find out how long the warranty is? I hardly ever pay attention to these things until something goes wrong - but the shutter giving up after 10K shots is scary!

05/20/2005 10:24:53 PM · #42
My warranty card said 1 yr from the date of purchase. And this happened 1 yr, 1 month, and 4 days from the date of purchase. :-(

Oh well. Can't win them all.

I guess I should have taken MORE pictures FASTER so it happened sooner!!! ha ha ha ha.
 05/23/2005 05:17:39 AM · #43
Alright, in the middle of Istanbul, I'm taking infrared of the Sultan Ahmet mosque. I take out the IR filter and change the settings to the usual to take normal picture. Suddenly I notice that my pictures are coming out with more than half black. I panic. I panic a little bit more. I close the camera all together and change lens. Ha... This time no black. But it won't focus automaticly! Now this is some panic mucho situation. My dad says to wait until we get to the hotel so we'll change the battery. This I do. And no such like, both of the batteries are full. The camera won't focus and we still have two days to spend in Istanbul and in the last day I was hoping to take pictures at the soccer game between the two most important teams of my country, using my telephoto lens (On top of it our team won the game and championship!.

My camera has around 14K photos taken with it within a year, but I'm not that sure cause I accidently reset it at one point. I got 10K pics taken before the reset and around 4K after, so if I'm any good in math that makes around 14K

Now I'm wondering, should I sent the camera to the US to get it repaired , it still has a month of garantee I think, and keep the repaired 300D? Should I get it repaired and buy a new 20D, and give the old 300D to my father? Or should I not bother with fixing it cause my father prefers nikon nevertheless.

The problem with getting a 20D would be convincing my parents, it's not that cheap.
 05/23/2005 07:21:27 AM · #44
Sounds very similar to the problem I had. If it's still under warranty, send it in. It wont cost anything but shipping, and you'll have a "new" (kinda) camera afterwards. Then you can get the 20D too and have two cameras! :-) Call their repair center before you send it in. They tell you a couple things to do with the camera in the box when you send it to them.

Good luck. Sorry it had to happen at such a bad time for you. For me it's right at the start of our swim team's season, so I'll miss the first meet.... Or maybe more if they are slow in repairing.... :-(

Doug
05/23/2005 07:40:02 AM · #45
I have had a similar problem in the past, not quite the same but it just refused to do anything. I am in the 15,000 + bracket as regards to frames. I had to power off, remove the lens, take out the battery, reset all the functions etc. I have just had mine back from a Canon authorised dealer here in the UK after a full service check and they found nothing wrong with the camera. I still have occassional problems with it not wanting to focus or shot and that is with my Canon 55mm f1.8

I tried to find you the link to the various threads on here about similiar stories but the search feature is not working and Google throws up too many!

Good luck

Mike


05/26/2005 08:13:40 AM · #46
Well, I mailed in the camera on Friday the 20th, using USPS priority 2-3 day service. So I figured it would show up at the factory Monday or Tuesday the 23rd-24th. Since they had said to wait 4 days before calling to get the estimate, I figured I'd wait until Friday the 27th to call. But, at 8AM on Wednesday the 25th, I got an email from canon with the estimate in it. So far, not bad service!

The cost estimate is $180 for labor, and $0 for parts, and $20.75 for tax and shipping. So $200.75 total. Tho they say that if they discover other "internal damage" is found, the cost may go up.

And they list the problem as:

"MIRROR INOP/CHECK ALL FUNCTIONS/MINIMUM LABOR RATE, INCLUDES MINOR PARTS"

I called them this morning to approve the repair, but you have to wait until the factory opens to do that, even tho you aren't calling the factory, just their 1-800 service number... weird.

I'll let you all know how fast they repair it and get it back once they're finished...

Doug
05/26/2005 08:37:22 AM · #47
Thanks for letting us know the price. Good luck with the repair.
 06/06/2005 09:23:42 AM · #48
Hey, final (I hope) update on this issue.

I mailed the camera 5/20, USPS priority mail. I got it back on 6/2 by FedEx. (Actually, FedEx tried to deliver it 6/2, but since I wasn't home, I got it 6/3...). So it took them just under 2 weeks to repair it, counting shipping time both ways. Not bad in my opinion.

One funny thing tho... Their automated repair tracking website first said "repair completed, not yet shipped" on 6/2, the VERY DAY that the camera showed up on my doorstep! So don't count on their repair web site being kept too up to date... :-)

Oh, and camera appears to be in fine working order, tho I've only taken about 10 photos with it so far. I have a swim meet tonight, so it will get it's first real workout then.

Doug
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