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01/22/2005 11:12:18 PM · #26 |
So far I haven't responded because the member posts here have been on-the-mark as to why the previous threads were locked. There are a couple points in this most recent post to which I would like to respond, however:
Originally posted by bdobe:
I agree, the forum is monitored and policed a bit too zealously here at DPC.
Users already have some tools to monitor the forum on their own and, too, of finding and managing specific threads. For example, if the number of recent threads on the homepage is a concern to a user, well, then, just increase the number of active threads on one's homepage -- I've set mine to 30. Also, I can ignore threads, or watch threads, etc. Therefore, I don't see why all the recent forum policing is necessary. |
One of those tools that are you mention is the "report post" button. This was put in place so that we could spend less time on forum policing, instead allowing users to "self-regulate" and call our attention to posts they find to be problematic. It was through this mechanism that the posts in question were called to my attention -- I did not go looking for them. My locking of the threads was in response to problem-post reports.
Originally posted by bdobe:
Now, I understand that DPC is focused on providing a sense of community -- which is great; however, as a paying member, that is, as a customer/consumer, I'd rather have the energy and resources that are spent on policing, be directed towards developing additional web site features and solutions (i.e., faster implementation of the requests posted in the "Web Site Suggestions" forum). |
Site Council are not programmers. Even if we were to stop moderating the forums entirely, it would not change the rate at which new features could be coded.
Originally posted by bdobe:
Here's the point, a customer has voiced a dissatisfaction with the service he's received, and rather than offering a service oriented solution, the customer has been told (in so many words), "Tough luck, your business is not important to us." |
This is not what we've said at all. In fact, nearly all of the responses in this thread have come from site users, not from Site Council or administraion. Those responses overwhelmingly expressed the opinion that these threads should have been consilidated. Should the desires of those customers be ignored? Site Council's (kirbic's) response was to offer an alternate way he could do what he wanted within the spirit of the forum moderation policies.
I should mention that I have been moderating online message boards and chats in varying capacities for about 16 years. If there's one thing that I have learned in that time, it's that any moderation policy will result in complaints, either that the policy is too permissive, or that it is too strict.
In our case, the complaints seem to fall about evenly on both sides. That's actually a good sign. It suggests that our moderation policy falls in line with the center of user opinion. That's not to say it can't be tweaked and improved, but does suggest that radical changes would be counterproductive.
Originally posted by bdobe:
As some have already suggested, perhaps the current mechanism (in this case a photo critique thread) is not sufficient, and so it's time to develop some technological solution. For example, rather than posting all active threads on the homepage in the same bin, the active threads can be broken into 3 or more separate bins (ex., Individual Photo Critique, DPC Meet Ups, Rant, etc.) so that users can more easily navigate to and manage active threads (users could even customize which forums they'd like to be displayed on their homepage). |
Under the current forum structure, this would result in up to 21 groupings, one for each forum folder. That's a lot of screen real estate. Paradoxically, this would also favor the least-accessed forum folders, as threads in those would take much longer to fall off the front page. Threads appearing near the top of the page would also be favored over those further down the list. It's not a bad idea at all, but the version you have posted does not seem to scale well. I'd be interested in discussing refinement of it, though.
-Terry
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01/22/2005 11:18:27 PM · #27 |
Originally posted by nshapiro:
Perhaps a bigger issue: are forum threads really a good mechanism to discuss images? I've never found them to be, partly because (although they call it threadjacking to some extent), others images are soon appended and you may or may not get yours discussed. |
I agree. Individual pictures can be commented on in the picture page, but it's not really utilized as much as it should be. And we still have the issue of threads being bumped out of sight. Not an easy solution. Perhaps add more 'active' threads to our homepage, or perhaps an option to customize the homepage a bit, so as to be able to see not only the most recent forum activity, but also the most recent activity on a specific forum. |
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01/22/2005 11:54:35 PM · #28 |
Originally posted by Jacko:
I like it when people give as many comments as they receive. |
Or at least mark the comments helpful when they ask for them and then receive them. Seems pretty rude to ask for comments and then not thank the people for doing it. To each their own...I just ignore people's photos that do this.
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01/23/2005 12:01:34 AM · #29 |
| Maybe if you have several photos you'd like comments on, post a link to a gallery of those photos. I know I check those out if I have time and see the request. It's much less time consuming for the commenter to do 5 or 6 in a gallery than 5 or 6 different threads. |
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01/23/2005 04:13:45 AM · #30 |
Originally posted by cbeller:
Originally posted by Jacko:
I like it when people give as many comments as they receive. |
Or at least mark the comments helpful when they ask for them and then receive them. Seems pretty rude to ask for comments and then not thank the people for doing it. To each their own...I just ignore people's photos that do this. |
I agree with both of you.
It would be nice to see some people give a little more instead of take, take, take. Sadly, it's not mandatory and there will always be some who don't feel this way.
I also think it's the height of rudeness to ask for feedback and then not to thank people for it, whether that's by marking it helpful, saying thanks to them in the original thread or sending them a private message. Aknowledging their time and effort is just common courtesy.
For that reason there are certainly requests for feedback that I ignore.
People might not give two hoots that they don't get feedback from me but I feel better about not giving my time where it's not appreciated.
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01/23/2005 05:23:50 AM · #31 |
If the second image post is carrying on from the first, why start another thread? Although I can see that without a 'last read' feature threads do get unwieldy before long.
Post multiple images at once and they seem to be taken as if they were meant to compete with each other. Perhaps that is due to the challenge nature of the site -- when we see two or more images side by side we must rate them against each other.
Originally posted by nshapiro:
Perhaps a bigger issue: are forum threads really a good mechanism to discuss images? I've never found them to be, partly because (although they call it threadjacking to some extent), others images are soon appended and you may or may not get yours discussed.
What I am saying is that maybe we need to try and get another mechanism in place for that? Like a special shared portfolio for images, with separate discussion area appended to each?
Just thinking out loud. Maybe you have some ideas on this? |
Actually, I did make a suggestion of just such an idea last year, but without much attention -- probably due to the additional coding required for it. It is found here. Looking back I see you were one of the few who chimed in for it, thank you.
David
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01/23/2005 06:38:14 AM · #32 |
Originally posted by samtrundle:
Originally posted by Jacko:
I like it when people give as many comments as they receive. |
Hey Jacko - I think you're about a thousand short :P. |
Yeah, but he doesn't go trolling (to fish by trailing a line, as from a moving boat) for them in the forums either. Validation of someone's talent is fine, but being asked for it over and over can get annoying. Not saying that critique shouldn't be sought in the forums, just that all things are better in moderation.
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01/23/2005 06:47:26 AM · #33 |
| Note ironic tone in gentle jibe directed at jacko....:P. |
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01/23/2005 06:52:55 AM · #34 |
Originally posted by samtrundle:
Note ironic tone in gentle jibe directed at jacko....:P. |
Yeah, I know (double ;P). I was just making a point so  . Tag, your it!
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01/23/2005 07:00:23 AM · #35 |
Damn you and your clever emoticons... I'd watch it if I were you, I've already threatened to 'throw another kiwi on the barbie' in the forums tonight, don't think that a beagle wouldn't make for a nice side dish :). Methinks I've got the makings of a delightful Australia day feast.
Now if I...can....just...catch...you! |
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. Tag, your it!