Help! Can't open downloaded CR2s

04/28/2009 11:31:27 PM · #1

I took some photos on a friend's camera for one of the challenges. To give them to me, he uploaded them to his personal website in a simple folder. I saved them to my computer, but my computer won't read them. I've tried re-downloading them, but no luck. He can't re-upload because he's on the road right now. Any ideas?

JC_Homola

Canon EF 135mm f/2.0L USM

04/28/2009 11:51:58 PM · #2

seeing the camera you have, I assume you have the canon utilities to open your own files. Are they a different raw version? have you checked that? Were they encrypted in any way to upload them? if so it may have corrupted the files. Are you trying to open them in Photoshop? make sure you raw conversion versions are current in that also.

04/28/2009 11:52:20 PM · #3

Sent PM

04/29/2009 12:01:18 AM · #4

I shot them on a 5D, so the file extension is the same. I tried to open them in the Canon Raw software (I don't have photoshop), but no luck. When I click on them, a box pops up to ask if I want to download software to open the file (the box doesn't know what software will open it though).

He said he just dragged the files from the card to the desktop, then the desktop to the FTP, so I don't think there should be any problem with encryption. I could be wrong though.

Checking my PMs...

04/29/2009 12:03:02 AM · #5

Ah....have you updated the software on your computer? It may not be able to read the 5D file without an update.

04/29/2009 12:03:42 AM · #6

Boo, the deadline just passed. I'd still like to know what's wrong with these files, so

PGerst, I'm sending a quick PM now!

04/29/2009 12:04:02 AM · #7

I'm here... :)

04/29/2009 12:05:41 AM · #8

:( No link...

...never mind. :)

Checking now...give me 5.

25 MB!?!? Wow!...Far from my 20D. :)

Message edited by author 2009-04-29 00:06:41.

Nikon AF-S Nikkor 70-200mm f/2.8G ED VR II

04/29/2009 12:10:16 AM · #9

Yeah, that's why I was cutting it so close to the deadline! It took well over an hour for me to download them all, but my internet is pretty slow, and it appears yours isn't nearly as slow!

MattO

Nikon D4

04/29/2009 12:11:29 AM · #10

Were these from a 5D Mark II and not a 5D?

Matt

04/29/2009 12:12:29 AM · #11

No, it only took 30 secs to download.

What are these photos of? I think I got them open...

Nikon AF-S Nikkor 70-200mm f/2.8G ED VR II

04/29/2009 12:15:46 AM · #12

Yes, it was a 5D Mark II.

The first few should be some really ugly shots of trees growing out of rocks. The later ones are moss covered trees along a dirt part with some big rocks in the foreground.

MattO

Nikon D4

04/29/2009 12:15:53 AM · #13

Originally posted by PGerst:

No, it only took 30 secs to download.

What are these photos of? I think I got them open...

If they are raw files from a 5D they won't be nearly that big. 25MB raw files are what the 5DII produces. Even my 16.7MP 1DsMKII can't do raw files that big.

Matt

Nikon AF-S Nikkor 70-200mm f/2.8G ED VR II

04/29/2009 12:20:27 AM · #14

Yes, definitely 25 MB. I won't be able to open them with the DNG converter nor ACR because I only have Photoshop CS2 and I believe the minimum for those raw files is CS3.

I'm checking whether a DPP update will help....

MattO

Nikon D4

04/29/2009 12:26:34 AM · #15

Originally posted by PGerst:

I'm pretty sure you need CS4, but I also think lightroom 2 can open them. But I'm not sure. I don't have my desktop on or I'd offer to take one and see if I can open them in LR2 or not.

Matt

04/29/2009 12:27:41 AM · #16

Stefanie, what version of DPP do you have? The latest is 3.6.1...but Canon's site is sleeping and isn't uploading the file to me.

04/29/2009 12:33:21 AM · #17

I have 3.5.0.0. That version's not compatible with the 5Dii?

04/29/2009 12:37:44 AM · #18

Version 3.6.1 is compatible with:

EOS 1000D
EOS 10D
EOS 1D
EOS-1D MARK II
EOS-1D Mark III
EOS-1D Mark II N
EOS 1Ds
EOS-1Ds Mark II
EOS-1Ds Mark III
EOS 20D
EOS 20Da
EOS 300D DIGITAL
EOS 30D
EOS 350D DIGITAL
EOS 400D DIGITAL
EOS 40D
EOS 450D
EOS 500D
EOS 50D
EOS 5D
EOS 5D Mark II
EOS D30
EOS D60
PowerShot G10

Downloading from the Europe site...will see soon.

Message edited by author 2009-04-29 00:39:18.

04/29/2009 12:40:39 AM · #19

So the problem was with my program, not the files?

04/29/2009 12:41:39 AM · #20

Not sure....from what is seems, your version should be able to open the files...will know shortly if this update ever finishes....

...slow...slow...Canon's site is so slow....

Message edited by author 2009-04-29 00:58:19.

04/29/2009 01:03:47 AM · #21

It supposed to be....
The download of 3.6 isn't passing EOF, so I'm going to bed. I apologize for not being able to fix this now.

There are a number of people who have the 5Dii. Ask

dwterry if he can view the images.

'night
Paul

Originally posted by geinafets:

I have 3.5.0.0. That version's not compatible with the 5Dii?

04/29/2009 01:08:13 AM · #22

Thank you for your help! Good night!