proshow problems - DPChallenge Forums

07/24/2008 08:52:23 PM · #1

hi everyone,i was wondering if anyone can please help me.i am making a slideshow using proshow gold.when i tried to burn it to dvd the program froze.when i restarted it,it said
there was a fatal error and recommended that i uninstall and reinstall the program.i did this,but every time i click on create dvd the program freezes again.i have tried to send
an error report to online support but the program keeps shutting down and telling me there is an error.i have put WAAAAAAAY to much work into this show for it to not work.has anyone had similar problems?any help would be much appreciated.thanks.steve

07/24/2008 09:00:27 PM · #2

Could it be that it's running out of memory?

07/24/2008 09:32:31 PM · #3

not sure.ill delete as much stuff as i can and try again.thanks

Canon EF 17-40mm f/4L USM

07/24/2008 09:36:44 PM · #4

I'm thinking RAM as well. Some apps have a memory leak so the longer they run the less memory you have. Try closing everything or better yet, rebooting and just opening pro show and try creating the DVD. You'd think you'd get a message telling you you'd run out of memory if that's the case.

Judi

Canon EOS-5D Mark III

07/24/2008 09:50:34 PM · #5

Make sure your photos are not too large and that the finished size is NOT larger than your DVD.

dwterry

Canon EOS-1D Mark III

Canon EF 24-70mm f/2.8L USM

07/25/2008 01:12:57 AM · #6

What if you create an ISO image instead, and then burn the ISO image to CD? (you need a program that knows how to take an ISO image and recreate the CD contents - I use ROXIO but there are many others)

07/27/2008 10:00:10 AM · #7

thanks for your help.i got it sorted out.

07/27/2008 10:49:14 AM · #8

Originally posted by saltwatershots:

thanks for your help.i got it sorted out.

In case anyone else has the same problem, what did you have to do to fix the problem?

07/28/2008 10:00:35 AM · #9

i had to uninstall then reinstall the program with any anti virus,spyware and firewalls
disabled.then i had to re register my codes etc and then i had to install an upgrade(even though i had only downloaded the program a few days before).it now works most of the time
but the program still freezes every now and then.also takes a looooong time (45mins) to burn a dvd.

07/28/2008 10:24:28 AM · #10

Originally posted by saltwatershots:

Only 45 minutes?

How many images and what is the running time of the DVD?

Glad you were able to get things working.

LindaLee

Canon EF 70-200mm f/2.8L IS USM

07/28/2008 10:41:26 AM · #11

Just an FYI, I had similar problems with ProShow Producer. I NEVER run Producer with my anti-virus running - when working on Producer, I disable the anti-virus until I am through. I was having difficulties with Producer not displaying the files correctly in the time-line (they appeared corrupted), and also with burning DVDs. Since I started the workflow of turning off the antivirus, I have not had any problems with it. My normal burn time for a DVD slideshow with about 200 images and 3 songs is somewhere between 20 and 30 minutes.