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DPChallenge Forums >> Hardware and Software >> Canon T1i dead
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08/10/2009 07:14:04 AM · #1
Got roped into shooting the company picnic Sunday, and about 3/4 the way through, my Canon T1i died - won't power on. Fortunately, I'd had the foresight to bring along the old Fuji S700, so I finished the day with it. I thought the battery just died on the Canon, but after I got home & charged the battery, still nothing. Turn it on - no screen, no button function (not even flash pop-up), nada. Switched memory card, reinserted battery several times, still nothing. Any suggestions? Anyone else experience this behavior with a Canon?
I'm bummed because we're leaving on vacation Friday, and was hoping to get some good shots...
08/10/2009 07:43:57 AM · #2
Sorry to hear about your dilemma. I also just had my Canon 40D die. It's being shipped out for service today. Good luck with yours. Have you tried a different battery?
08/10/2009 08:32:28 PM · #3
I only have 1 battery, but I put it on the charger, and it seemed to charge (light turned green). Took it back to where I bought it (I am glad I bought locally, and not over the internet), they tried a different battery, made sympathetic noises, and said they'd ship it back to Canon, and I could expect it back in 4-6 weeks! Of course, I'm leaving on vacation Friday, and the Auburn Cord Duesenberg festival & parade is about 3 weeks from now. Guess I'll have to haul out the Fuji S700...
08/10/2009 08:36:47 PM · #4
Sorry to hear it, but good deal you're getting it replaced. Didn't the camera shop offer a loaner?
08/11/2009 04:05:08 AM · #5
Not to knock Canon, I believe they are great cameras. But I gotta say those guys who work at the Canon Repair Center sure have great job security.
08/11/2009 09:09:09 AM · #6
I see in your profile you have only one lens, have you tried removing the lens and powering up? My 17-85 lens died and when it did it prevented my 40D from powering up.
08/11/2009 06:37:27 PM · #7
Originally posted by CEJ:

I see in your profile you have only one lens, have you tried removing the lens and powering up? My 17-85 lens died and when it did it prevented my 40D from powering up.

Good idea. Yes, I tried it sans-lens, still no go.
No, the local camera shop is pretty much a hole-in-the-wall downtown, so even though I hinted, no loaners were forthcoming...
08/11/2009 09:23:55 PM · #8
try the little clock battery located in the slot where your main battery is. it might have malfunctioned causing it to not power up. worth a try
08/12/2009 10:21:02 PM · #9
Originally posted by LVicari:

try the little clock battery located in the slot where your main battery is. it might have malfunctioned causing it to not power up. worth a try

Wish I'd known that - yes, it would have been worth a try. Wonder why the camera shop didn't think of that one. Hopefully, T1i is already on its way to that repair shop in the clouds...
08/18/2009 05:26:58 PM · #10
Got word back from Canon - they claim it is water damage, not covered by warranty, and want over $500 to fix a retail $799 camera!
What amount of water exposure will damage a camera? Will a drop of rain? I presume taking it for a swim is not a good idea, but there ought to be some level of tolerance in order for a camera to be fit for general use. Anyone else have experience in this area? Or is this just Canon's way of avoiding paying for warranty repairs?
I can't think of anything that happened the day it died that would be outside of normal usage.
08/18/2009 05:35:52 PM · #11
I love that the only Nikon guy who comments tries to imply that canons are prone to breaking.

Seems we have ourselves a troll.

To add fuel ... Consumer Reports gave Nikon the WORST rating of all camera manufacturers for reliability.

Not to knock Nikon, I believe they are great cameras. But I gotta say those guys who work at the Nikon Repair Center sure have great job security.

I wont mention the small problem with the D5000.
08/18/2009 05:58:49 PM · #12
Originally posted by JCDean:

I love that the only Nikon guy who comments tries to imply that canons are prone to breaking.

Seems we have ourselves a troll.

To add fuel ... Consumer Reports gave Nikon the WORST rating of all camera manufacturers for reliability.

Not to knock Nikon, I believe they are great cameras. But I gotta say those guys who work at the Nikon Repair Center sure have great job security.

I wont mention the small problem with the D5000.


Perhaps a Troll through the recent posts here will make the problems with Canon more real. I have owned Canon, Pentax and Nikon and they are all great cameras, however, there is an increasing number of users reporting faults with their Canon cameras...not suggesting any make is better, but the evidence is growing that there seems to be a quality problem with new Canon cameras. Any camera, new on the market will have its teething problems, but it seems to be covering the whole range of Canon cameras.

This was one of the main reasons I went with Nikon, it was after reading of user problems with their new Canon cameras. Just my opinion:))
08/18/2009 06:15:15 PM · #13
Alot of times manufacturers put a little moisture sensitive sticker in electronics. Kindof like cell phone companies do. Over time condensation can change the color of these stickers. It is possible that you were shooting on a humid day. That would cause the "water damage" even though there really was no water. I had the same prob with an old cell phone..... I hope that your prob gets resolved soon though..
08/18/2009 06:18:49 PM · #14
what kind of moisture exposure did your camera have? I know the xxd series and above have some sort of weather resistance in the way they are built. But as far as i know the xxxd series doesnt really have much protection. Ive been careful not to get mine near any dropping water. But is has gotten foggy and very moist while ive been shooting. (the environment i mean, not my camera)
08/18/2009 06:30:11 PM · #15
he horror stories we hear about new cameras make me so glad I own a 1D series, the thing weighs a ton and my arthritis is killing me but I think I will keep a tight grip on my 1Ds2 it has NEVER had any problems of any kind ever, My old 5D was the same (it did go in for a repair dead pixel on sensor x6) but the latest run from Canon do seem to be a faulty bunch and this is from a Canon user.

I am on some other forums and have heard the same reports even with the new 5D2, maybe too much technology cramped into what should be just a camera.

I am sorry to hear of your problems, the least Canon service should do is repair it FOC or even at a relative cost but the price you stated is ridiculous.

I used to shoot Nikon and a problem with UK SERVICE (Japan was awesome 5 star service) that made me dump Nikon and switch to a 5D, fortunately my next Canon was the 1Ds2 so I have not had these problems, my wife has a 450D and thus far has been an awesome camera as was her 400D before it and she has used it in light rain with no problems.
08/18/2009 07:15:03 PM · #16
Originally posted by SteveJ:

Originally posted by JCDean:

I love that the only Nikon guy who comments tries to imply that canons are prone to breaking.

Seems we have ourselves a troll.

To add fuel ... Consumer Reports gave Nikon the WORST rating of all camera manufacturers for reliability.

Not to knock Nikon, I believe they are great cameras. But I gotta say those guys who work at the Nikon Repair Center sure have great job security.

I wont mention the small problem with the D5000.


Perhaps a Troll through the recent posts here will make the problems with Canon more real. I have owned Canon, Pentax and Nikon and they are all great cameras, however, there is an increasing number of users reporting faults with their Canon cameras...not suggesting any make is better, but the evidence is growing that there seems to be a quality problem with new Canon cameras. Any camera, new on the market will have its teething problems, but it seems to be covering the whole range of Canon cameras.

This was one of the main reasons I went with Nikon, it was after reading of user problems with their new Canon cameras. Just my opinion:))


The sample size of this forum is far too small to judge the reliability of a brand.

This is the first mention of a T1i failure that I have heard of and many problems people on this forum have been experiencing are from older cameras or issues that have developed due to abuse.

Nikon actually has many features that have made me consider switching (if the budget allowed), this is not a bias against the manufacturer.

Both companies have current MAJOR recalls on now, neither are perfect.

My disdain for Bugzeye's post is the "neener neener" attitude towards someone with a genuine problem. This does not help, and I felt like calling it out.

08/18/2009 08:51:19 PM · #17
I am not a troll. If you actually search around the forums it has been pretty common lately people sending cameras back to Canon for repairs, If you took a look at my profile before you called me a Troll you would see that I own both Nikon and Canon equipment.

Originally posted by JCDean:

I love that the only Nikon guy who comments tries to imply that canons are prone to breaking.

Seems we have ourselves a troll.

To add fuel ... Consumer Reports gave Nikon the WORST rating of all camera manufacturers for reliability.

Not to knock Nikon, I believe they are great cameras. But I gotta say those guys who work at the Nikon Repair Center sure have great job security.

I wont mention the small problem with the D5000.
08/18/2009 08:59:00 PM · #18
There was no Neener Neener intended, Was just pointing out that the guys at the repair center got plenty of work to keep them busy. That is why I stated I was not trying to knock canon, I am just speaking based on the increase of Canon related problems here on DPC over the past few months.

Originally posted by JCDean:


My disdain for Bugzeye's post is the "neener neener" attitude towards someone with a genuine problem. This does not help, and I felt like calling it out.
08/18/2009 09:23:24 PM · #19
Yeah, I go off the deep end occasionally. I was just feeling for the OP. I (knock on wood) have never had the misfortune to have a camera die. And at such an opportune time.
08/18/2009 09:35:07 PM · #20
In my experience, the Rebels can withstand a fair amount of water. I was shooting near a lake (camera was near the water), and a wave came over it (I got a cool picture nonetheless). I immediately took out both batteries and let it dry for a while. It works perfectly now. So I doubt that, unless you went swimming with your camera, it is water damaged.
08/19/2009 11:50:02 AM · #21
My last shoot with the camera was on a very hot, very humid day, in and outside (inside without AC). I tend to mind the heat a lot, but was wearing a head band. It died in a restroom (let's not get into the gory details) hanging around my neck. So unless a drop of sweat hit it just right, I don't see how it could have been water damage. (And I was trying to be careful to keep any moisture wiped off the camera.) I think my biggest problem with this is that a camera should be designed and built so it can be used in the real world. That does not seem to be the case with my camera (and yes, it was an early run - I bought it April 29, 2009), so even when I get it repaired, I have no confidence that it will not die again from similar problems without any abuse at all. In addition, it is very frustrating because it was a financial stretch for me to buy it in the first place. Now, to have a repair bill and questionable reliability camera at the end is very frustrating.
I have had very good experience with Canon cameras in the past - certainly nothing like this, so I don't know whether Canon is the problem, or just this camera.
I finished the shoot with my Fuji S700 - a sub $250 prosumer, and it handled the same conditions just fine.
BTW - I just got a thanks and well done from our company President on the pictures, so the day wasn't a total loss.
08/19/2009 12:18:57 PM · #22
Did they say it was damaged by moisture?
Canon should only expect you to pay for the repair if YOU damaged the camera.
08/19/2009 10:42:48 PM · #23
Yes, they said it was damage by moisture. :-(
09/18/2009 11:41:13 PM · #24
1 month 8 days - still no camera. I've had to shoot the Auburn Cord Duesenberg Festival (Labor Day weekend) and this weekend, the Johnny Appleseed Festival with my Fuji - two of the major events during my shooting year, and I wanted the new camera for them. Sigh!
BTW - if you're near Fort Wayne, IN, the Johnny Appleseed Festival is a great photo op. The event is all outside, and there isn't supposed to be anything in the booths that could not have been made in the late 1800's - so, no styrofoam cups / plates, plastic ware. Lots of wood, flowers, a small smithy (beaten copper / metal objects, wrought iron), home made brooms, carving, intarsia, candle making, spinning, weaving, yarn making, etc. Lots of folks dressed in period costumes (for many years, one fellow wore just a breech clout), an Abe Lincoln impersonator, French & American soldiers (period), Scottish Marching Band, Fife & Drum corps, wood rides for the kids, hay bale maze, food cooked over open fires, etc. No admission, open from 10 AM to 5 PM this Sat & Sun at Johnny Appleseed Park (near the Memorial Coliseum). They have a web site, so you could probably google them.

Message edited by author 2009-09-18 23:51:51.
12/18/2009 06:05:06 PM · #25
Happy happy joy joy dance. The camera has returned, and appears to be working great! Over 4 months for repairs. Less than 4 months before it broke. Canon wanted over $500 to repair. The local camera shop got it repaired for less than $160. Repairs guaranteed for 6 months, but since the camera has had liquid damage, I can't get any extended warranty that will cover it. So, I'm using it 'til she breaks again...
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