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DPChallenge Forums >> Hardware and Software >> My 40D has died
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Showing posts 26 - 50 of 56, (reverse)
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 07/17/2009 03:07:17 PM · #26
Originally posted by vawendy:
Is there really that much of a difference between the 40d and 50d?

No. The files are much larger, but don't really show significantly more detail and noise levels are about the same. The LCD screen is much nicer, but that's about it.
 07/17/2009 03:36:59 PM · #27
Originally posted by scalvert:
Originally posted by vawendy:
Is there really that much of a difference between the 40d and 50d?

No. The files are much larger, but don't really show significantly more detail and noise levels are about the same. The LCD screen is much nicer, but that's about it.

It sure would be nice if an upgrade took such an elegant approach so as to create better quality photos while actually decreasing file size instead of bloating it.
 07/17/2009 03:40:39 PM · #28
You could always wait for that new 60D and see what that is going to be like.
 07/18/2009 03:18:01 AM · #29
my 40d died about 3 months ago in a similar situation except this was with the mirror not moving.

I'd go to take a picture and the mirror wouldn't come up and i'd get the good ol' ERR 99 message. I tried 5 diff batteries, 3 lenses and 3 CF cards.

In the end I sent it to Canon New Zealand (where I am currently) and they said it needed a new mirror box and some other parts. I wasn't under warranty any more and it had 22,000 actuations or so.

They gave me a quote of $450 NZD to fix it, but bear in mind there is a 1.5 hr labour charge just for looking at the damned thing to ascertain the problem (they take this charge off the total price though).

They said their usual turnaround time is 1-2 weeks and I went off at them saying that was bullshit, and me or my business shouldn't have to suffer because their product isn't good enough to survive being taken out of the bag so they can kiss my ass and fix it pronto or send me a replacement. I had 3 shoots the following week and couldn't afford to let them go.

Anyways, they sent me a 5d as a replacement about 3 months ago and they haven't called me yet to tell me my 40d is ready so it looks like I swapped the 40d + $135 for the 5d!

Booyah!

I think the 40d is a bit of a lemon in terms of its durability. They say 150,000 shutter releases for it and mine didnt even get to 25% of that and after looking around online, it's a common occurrence.

So send it in, give them hell, don't take their crap about ordering parts or it taking longer than usual or their technicians being sick or whatever else and say you need it back ASAP for jobs.

I wish Nikon made cheaper lenses... then i'd switch.
 07/18/2009 03:55:21 AM · #30
Gawd you guys, you all know the solution to all your problems is to switch to Mac and use a Leica. Then act incredibly "stuck up" "1337" and most of all "trendy!
 07/18/2009 10:25:22 AM · #31
Originally posted by Tez:
my 40d died about 3 months ago in a similar situation except this was with the mirror not moving.

I'd go to take a picture and the mirror wouldn't come up and i'd get the good ol' ERR 99 message. I tried 5 diff batteries, 3 lenses and 3 CF cards.like I swapped the 40d + $135 for the 5d!


This happened to me three weeks ago, but I'm thinking mine was probably over the 150K shutter clicks mark. I had the extended warranty from Best Buy (they just upgraded their warranties and they're even better now!), and they sent it off two weeks ago. They will clean it before returning it. If they can't fix it, they'll give me a new 50D to replace it.

I've always had good results with even their old warranty.

In the meantime, I'm using my old 20D.

I hope yours gets better really quickly, Wendy! Do you have a backup body?
07/18/2009 10:50:59 AM · #32
Originally posted by ben4345:
Gawd you guys, you all know the solution to all your problems is to switch to Mac and use a Leica. Then act incredibly "stuck up" "1337" and most of all "trendy!


Man, that's why I got my D300 and Thinkpad. Guess I missed the ship on that one....

Sorry to hear about your troubles with the 40D though. Didn't you post not too long ago with intermittent problems vawendy, or is my memory failing me?

Message edited by author 2009-07-18 10:51:16.
 07/18/2009 12:17:28 PM · #33
I would definitely try the full reset first. I use a couple of beat up Fuji S3's and had one of them glitch out while I was in Montana last summer. The reset solved the problem, and no trouble at all with that one since.
About 3 years ago, I had to send the other one back to the shop one time after about 150K clicks because white smoke came out of it. They pack all these electronic items with white smoke, and if that gets out of there, they just don't seem to work right after it happens. They repacked the smoke for about $400 that time, and it has been fine since then.
07/18/2009 12:27:10 PM · #34
Originally posted by MelonMusketeer:
.... They pack all these electronic items with white smoke...


That sounds positively magical ! Can anyone expand on what the heck this 'white smoke' is?
 07/18/2009 12:28:45 PM · #35
Originally posted by Strikeslip:
Originally posted by MelonMusketeer:
.... They pack all these electronic items with white smoke...


That sounds positively magical ! Can anyone expand on what the heck this 'white smoke' is?


Ditto. I am curious as well.
 07/18/2009 12:31:07 PM · #36
Originally posted by Strikeslip:
Originally posted by MelonMusketeer:
.... They pack all these electronic items with white smoke...


That sounds positively magical ! Can anyone expand on what the heck this 'white smoke' is?


White smoke is the life essence of all things electronic. The creators put it in at the moment of creation of the chip. (Kinda like a soul.) When the white smoke is released, the chip closes its eyes never to awake again.
 07/18/2009 12:41:56 PM · #37
Originally posted by ambaker:
Originally posted by Strikeslip:
Originally posted by MelonMusketeer:
.... They pack all these electronic items with white smoke...


That sounds positively magical ! Can anyone expand on what the heck this 'white smoke' is?


White smoke is the life essence of all things electronic. The creators put it in at the moment of creation of the chip. (Kinda like a soul.) When the white smoke is released, the chip closes its eyes never to awake again.

White Smoke sounds like the same stuff that adds a base cost of at least $400 any time I ever bring my car to a mechanic. I don't think I like it.
 07/18/2009 12:43:13 PM · #38
Originally posted by ambaker:
The creators put it in at the moment of creation of the chip. (Kinda like a soul.) When the white smoke is released, the chip closes its eyes never to awake again.


So, it's time for the Ouija board? ask what went wrong and find the truth?

:|
 07/18/2009 12:43:25 PM · #39
Also, I'm not getting a very warm-fuzzy feeling about the life expectancy of my 40D from this thread. :-(
 07/18/2009 12:46:23 PM · #40
My camera is really simple, but i had a problem with the diafragm and it costed me about 200 reais, or 103.80 US dollars to fix it in a authorized place for Canon's...But that kind of thing is really expensive in my country, because almost everything has do be imported, so...i think you will pay 200 dollars or just a little more.
 07/18/2009 02:10:00 PM · #41
Originally posted by ambaker:
Originally posted by Strikeslip:
Originally posted by MelonMusketeer:
.... They pack all these electronic items with white smoke...


That sounds positively magical ! Can anyone expand on what the heck this 'white smoke' is?


White smoke is the life essence of all things electronic. The creators put it in at the moment of creation of the chip. (Kinda like a soul.) When the white smoke is released, the chip closes its eyes never to awake again.


You said it better than I could have. Maybe you could add "expensive" just ahead of the word "life" in the description, and it would be complete.
In my case, it was the focus motor control board and a couple of other things that smoked.
Then there are those ambiguous "Error" codes. They are sort of like the little "Check Wallet" light that comes on in the dash of your car when something major is about to release the white smoke.
07/18/2009 04:21:50 PM · #42
Originally posted by MelonMusketeer:
.... "Check Wallet" light ...


07/20/2009 04:28:09 PM · #43
Id spend the money to fix it; did you ever send it in for maintenance? Now I know why I never waste a shot, unless its action or sports photography, I rarely waste a shot, trying to preserve that shutter
 07/20/2009 05:23:04 PM · #44
I'd send it in and try and get a better camera from them in the meantime :)

And to Slippy: I think your worries about the 40d's durability are well founded.
 07/20/2009 05:29:53 PM · #45
Originally posted by RulerZigzag:
Id spend the money to fix it; did you ever send it in for maintenance? Now I know why I never waste a shot, unless its action or sports photography, I rarely waste a shot, trying to preserve that shutter


I thought the whole idea behind buying digital over film was because you could waste your shots. I don't expect my camera to last forever, but I hate the idea that I have to worry about the number of pictures I take.
 07/22/2009 10:50:57 PM · #46
I miss my camera!!!!! I hate the 20D (never did like it--the focus is soft, and the burst is so slow now!)

I still haven't sent in the 40D--talked to Canon today, and they're sending out a label so I don't have to pay for shipping. I signed up for a CPS membership, that gives me a discount on service. The frustrating thing was this: I didn't know whether to do the free CPS membership, or pay the $100 for the gold. The gold includes two free cleanings. Considering that I've never sent any of my digitals over the years in to be cleaned, I wanted to know what a cleaning costs. Is it worth the $100 buck membership for an extra 10% off service and two free cleanings?

I called tech support--they wouldn't tell me how much it costs to clean a 40D. They said to email.

I emailed. This is their response:

Dear Wendy:

Thank you for your inquiry. We value you as a Canon customer and appreciate the opportunity to assist you.

We do apologize for any inconvenience but any repair or maintenance costs are given once the camera is received and evaluated as the prices can vary and we do not have the specific prices here at technical support. We gave you a ballpark figure and that's all we can give you without having the camera sent in for service.

Keep in mind that you will receive a free estimate which will give you the chance to decide whether it is economical or not for you to service the camera. If you decide not to have the unit repaired or cleaned then we will ship the unit back to you free of charge.

We hope this information is helpful to you. Please let us know if we can be of any further assistance with your EOS 20D.

Thank you for choosing Canon.

Sincerely,

Shane
Technical Support Representative

I have to send the camera in to get an estimate on CLEANING!?! They've got to be out of their mind! Other than the fact that I hated my 20D, I loved my A2 that I started with. I loved the digital rebel that I upgraded to, I hated the 20D, I loved the 40D until it broke (still love it, and want it fixed) but I'm really beginning to hate Canon. I spent about an hour on the phone with them today. They wouldn't give me a base price on replacing a shutter, even though I told them that I understood it could be something else, that I was just looking for a starting point. But not giving me the price of a CLEANING?!?

Why do companies have to be so stupid, especially when you've spent a lot of money on their equipment?

Message edited by author 2009-07-22 22:51:40.
 07/22/2009 11:02:40 PM · #47
Seems to me I remember reading in one of the forums here that when Canon ended the free drop it off cleaning, that the price became $35. If I remember the number correctly, it was for drop off and pick up, not send it in.

Perhaps someone here can find the thread. My poor searching abilities resulted in about 15 pages of topics, and I was unable to spot the thread.

I'm not sure I would go for the $100 CPS, unless you are going to use both cleanings, and rack up a sizable bill.
 07/22/2009 11:07:18 PM · #48
Originally posted by ambaker:
Seems to me I remember reading in one of the forums here that when Canon ended the free drop it off cleaning, that the price became $35. If I remember the number correctly, it was for drop off and pick up, not send it in.

Perhaps someone here can find the thread. My poor searching abilities resulted in about 15 pages of topics, and I was unable to spot the thread.

I'm not sure I would go for the $100 CPS, unless you are going to use both cleanings, and rack up a sizable bill.


Naw, I decided against the $100 and went for the freebie. The thing that was tempting is that you could preview lenses for 2 weeks. If you were thinking about buying a 70-200L, you could try it first. But since I just got my first L series lens, it will be a heck of a long time before the next one. (took 14 years for the 1st one...)
 07/22/2009 11:51:51 PM · #49
Originally posted by vawendy:
Naw, I decided against the $100 and went for the freebie. The thing that was tempting is that you could preview lenses for 2 weeks. If you were thinking about buying a 70-200L, you could try it first. But since I just got my first L series lens, it will be a heck of a long time before the next one. (took 14 years for the 1st one...)


Two weeks! That's cheaper than renting! Hmmm could take some really nice, crappy pictures with L glass.
 07/23/2009 12:03:07 AM · #50
There are alot of benefits to look at from the Silver(free) to the Gold($100) level.

8. What are the member benefits of Silver level?
- No fee.
- Welcome Kit for 2009: Welcome Letter, CPS Member Card, CPS Member Pin. (contents subject to change).
- Access to CPS Hotline phone support.
- 3-5 day service turnaround. (not available in all geographic locations).
- 20% discount on repairs of items on the CPS Service Items list.

9. What are the requirements for Gold level?
- Must own and register 2x EOS 20D and higher camera models, and 3 Pro lenses.
- Full-time professional photographer (>51% of your income from photography).
- $100 annual membership fee.

10. What are the member benefits of Gold level?
- Welcome Kit for 2009: Welcome Letter, CPS Member Card, CPS Member Pin, CPS Pro Strap, CPS Pocket date book, EF Lens Work Book III, Canon Guidebook, 1 rear lens cap, 1 camera body cap, CPS Monopod Cover. (Contents subject to change.)
- Access to trial loaner equipment.
- Can request trial loaners up to 2x per item for life.
- Discounts on Canon Live Learning seminars and workshops.
- Access to CPS Hotline phone support.
- 30% discount on repairs of items on the CPS Service Items list.
- Expedited 3-day service turnaround. (Not available in all geographic locations.)
- Service Loaner backup based on availability and only if 3-day turnaround time cannot be met.
- Two free Service Clean & Check coupons.

The freebies they send out with the welcome kit are worth more then the $100 you spend for membership.

Matt
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