|The blue screen has a number on it. such as 0x0000007e or some such thing. If it ends in e, then it is a memory issue. The thing to do is reseat your memory. That will fix it 60% of the time. Don't forget, it could also be video memory, which resides on your video card. So reseat that as well. If you still have the problem, remove one stick of memory and don't put it back. Run the pc with only the one stick. if that does not work, try the other stick try the other slot. Sometimes it's the slot! Of course if your BSOD (blue screen of death) has another number, I would need to know the number. I was tech support for three years for Dell when my job went to India. Before that I was at HP for 4 years when my job went to India. Before that I was 5 years at Compaq, and you guessed... my job went to India.