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DPChallenge Forums >> Hardware and Software >> wacom graphire and ps cs3 mapping issues
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03/30/2008 02:17:10 PM · #1
Greetings DPC!
I am using graphire tablet to edit in cs3, but it will not map properly.
It seems that NO MATTER WHAT I do with the mapping settings (I have even tried mouse mode), when I am working in photoshop, it decides to map the active area to the rightmost 4x3(approx) portion (it's a 4x5 tablet).
As I am using a widescreen monitor, a 4-high, 3-wide tablet is almost useless.
The tablet functions perfectly in all other programs I have tried. (including bridge and acr)

I am running windows vista.
It is a wacom graphire(4?) 4x5
It is not my usual tablet (not sure why this would make a difference)
I have downloaded the latest necessary drivers.
I have used this tablet before with no problems.

Is there a setting WITHIN photoshop for mapping settings?

Any advice is greatly appreciated!
Thank you,
Luke

edit to correct mapping dimensions mentioned in a later post (i think the 7th)

Message edited by author 2008-03-30 15:08:07.
03/30/2008 02:26:43 PM · #2
my guess is you've got a driver conflict. as you said it isn't your usual tablet.

i use a graphire3 4x5 and i haven't had any issues. didn't have to amend any cs3 settings either. i installed cs3 well after installing the tablet.

Message edited by author 2008-03-30 14:27:22.
03/30/2008 02:35:34 PM · #3
Originally posted by soup:

my guess is you've got a driver conflict. as you said it isn't your usual tablet.

i use a graphire3 4x5 and i haven't had any issues. didn't have to amend any cs3 settings either. i installed cs3 well after installing the tablet.


Ditto. Tablet first, CS3 a year later, no conflicts whatever.

R.
03/30/2008 02:41:59 PM · #4
I have used both the gaphire and the intous with CS3 and have not had any issues.

What operating system are you using? I have heard that there can be conflicts in Win Vista where the OS thinks the tablet is a touch screen device. I'd go to Wacom's site and verify that you have the latest driver/software for your OS.

Edit
Sorry, can't read today. You said it was Vista and you had the drivers :-]
You may try checking for Windows updates and service packs

Message edited by author 2008-03-30 14:46:24.
03/30/2008 02:45:41 PM · #5
i'm running vista as well - should have mentioned that.


03/30/2008 02:53:54 PM · #6
Thanks for the quick responses...
So if it IS a driver conflict, why does it only mess up in photoshop?
I can have photoshop running and the tablet works fine as long as I'm using it in ACR or Firefox or something, but as soon as Photoshop is the ACTIVE window, the mapping gets screwed up.
It seems like a bad driver would mess up all programs. Of course, I don't really know much about drivers, so what "seems" may be irrelevant.

Message edited by author 2008-03-30 14:55:00.
03/30/2008 03:05:52 PM · #7
I just realized something else:
It's not mapping to the rightmost 4x4 like i though, but it is about 3" wide by 4" high, the exact mapping it uses when I use both of my monitors (laptop + 19" lcd), though I am only using one monitor, and I have the wacom properties set to only use one monitor.

So maybe photoshop thinks I'm using both monitors with properties set to map to both?
03/30/2008 05:29:55 PM · #8
*bump* for you
03/30/2008 06:24:21 PM · #9
I use a Wacom Intuos 3 and have no problems when it is working properly. HOWEVER, occasionally, for some unknown reason, it gets whacked out. At that time, the operating system can't find the driver. I reboot, and it works fine. That's the only problem I have with it.
03/30/2008 06:47:07 PM · #10
Thanks for the replies everyone; I'm headed back where I have my intuos pen, so I guess I can just use my intuos when I get there.
Thanks again!
07/18/2008 02:46:55 PM · #11
Looks like this thread was made for me - except it doesn't seem to have a resolution : (

I have a vista laptop and Wacom Bamboo tablet - the set up works fine for everything including PS Elements, but I have now installed CS3 and it won't map properly . .

Any more ideas ?
07/18/2008 03:04:50 PM · #12
Originally posted by Jedusi:

Any more ideas ?

Perhaps contacting Wacom Tech Support or searching their Knowledge Base might be a good next step ... second choice after that would be contacting Adobe.
07/18/2008 03:06:58 PM · #13
Bizarrely it seems to be working again after a quick unplug and replug . .

So that's good news : )
07/18/2008 03:17:11 PM · #14
Originally posted by Jedusi:

Bizarrely it seems to be working again after a quick unplug and replug . .

See this related article ... ;-)
07/18/2008 03:29:38 PM · #15
ROFL : )
07/18/2008 04:42:55 PM · #16
I have a Graphire4 4x5 and got a new computer with Vista on it a couple months ago. I downloaded and installed the Vista driver first before connecting it, but when I did connect it Vista still installed it's own software for it which overrided the Wacom software. I remember things were kinda funky with the Vista drivers/software running it. I forget exactly what I did to fix it, but I think I disabled the Vista drivers/software from startup and got the Wacom drivers working and now everything is fine, even in CS3. Don't know if that is similar to whats happening with yours though. Good luck, hope that helps.

edit: oops, didn't see that last post of yours. Glad it's working for you now.

Message edited by author 2008-07-18 16:43:50.
07/21/2008 01:18:16 PM · #17
Hmmm - I've reloaded the drivers, and gone to Wacom online to bring down the latest drivers and the problem seems to be intermitant.

Sometimes unplugging the tablet works - other times it doesn't. Most of the time the tablet seems to work fine, then it drops into 'mouse' mode where it loses the screen mapping and you have to keep moving the pen, just like you move and reposition a mouse.

Very frustrating
09/14/2008 01:23:30 PM · #18
Originally posted by Jedusi:

Bizarrely it seems to be working again after a quick unplug and replug . .

So that's good news : )


This was happening to me as well; I'm finding if I use the pen to open CS3 it works OK. No new drivers needed, running XP.
09/14/2008 01:28:00 PM · #19
Originally posted by L2:

Originally posted by Jedusi:

Bizarrely it seems to be working again after a quick unplug and replug . .

So that's good news : )


This was happening to me as well; I'm finding if I use the pen to open CS3 it works OK. No new drivers needed, running XP.


Thankfully it seems to be working these days - despite not knowingly fixing the problem :- )

09/14/2008 01:59:42 PM · #20
I used to use a Graphire and am now using Intuos 3. I had the same problems with the Graphire. And I still have intermittent problems with the Intuos. Sometimes unplugging and replugging the tablet works, but sometimes I get a message "Tablet driver cannot be found". When that happens I have to reboot. The problems almost always happen when I'm using Photoshop, and particularly if the computer goes into sleep mode while Photoshop is open and the tablet is plugged in. I just live with the problem, because I haven't found a way to eliminate it. BTW, I use Vista and CS3, but the problems were the same with XP and CS2.
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