Someone please solve this mystery! FRUSTRATION!

01/29/2008 08:51:28 PM · #1

Okie dokie... here we go.

I borrowed someone's camera for a shoot, it's a Canon 40D. I shot some of the images in RAW and some in JPEG. I just now opened the RAWs and this is what I got...

The first image is converted using XNView (not a wonderful program, but it's never done anything like THIS before)

The second is converted by Steepok's RAW converter (again, never done this before)

The third is Steepok's conversion when Auto White Balance (instead of using the camera's settings) is selected.

Digging around in the EXIF I found that there was some type of 'manual' color space setting, and auto white balance. Everything else was normal about the exposure, ISO, etc. I noticed this when I switched from RAW to JPEG and removed the manual color setting. Thank God for that or everything I shot that day would have been ruined. The rest of the pictures from that camera, shot in JPEG, are great.

Obviously the color space setting messed up these images quite badly (or I'm assuming it's that). But why would the color be different in different RAW converters and why, oh why, is the thumbnail preview PERFECT? Incidentally, I believe this is why I didn't notice this going on in the LCD display while I was shooting. Furthermore, these images have a strange border along the bottom and left edges that also does not exist in the thumbnails.

Can anyone explain what is going on and if I can fix them? It's REALLY frustrating that the thumbnails are perfect but the images themselves are so... funky.

Message edited by author 2008-01-29 21:08:14.

pineapple

Canon EOS-5D

Canon EF 50mm f/1.4 USM

01/29/2008 08:54:41 PM · #2

Why not download and use the Canon RAW processing s/w? That way you can be sure it is not some glitch related to these 3rd party programs?

01/29/2008 09:06:33 PM · #3

Thumbnail previews are generally a separate file as far as i know. Looks like the colour space was just plain wrong. Is the camera working now?

Looks like a CMYK separated... or something. The "single" colour ones look like a single channel - like the Cyan or Magenta Plates you can see when you go onto "proof settings" in photoshop.

01/29/2008 09:07:47 PM · #4

Originally posted by pineapple:

Why not download and use the Canon RAW processing s/w? That way you can be sure it is not some glitch related to these 3rd party programs?

Well, I could do that but every time I've tried in the past, I've only been able to find upgrades to the software that comes with the disk supplied with the camera, and I don't have that.

If someone has a link to the actual standalone program I'd be willing to give it a try. But I've used both these programs on numerous occasions and never had this happen before. Also, the file format IS supported by both programs.

And I agree, that it does look like it's been separated into the CMYK channels... but WHY? And why can Steepok's converter almost fix it with the Auto White Balance setting? That seems odd to me.

Message edited by author 2008-01-29 21:10:05.

01/29/2008 09:10:58 PM · #5

didnt check the link i just posted - it is only updates...

hrm

Message edited by author 2008-01-29 21:11:36.

01/29/2008 09:12:31 PM · #6

Originally posted by inshaala:

didnt check the link i just posted - it is only updates...

hrm

Installation

To install this updater, it is required that one of the following software application is already installed on your system.

* Digital Photo Professional
* EOS Viewer Utility
* File Viewer Utility
* RAW Image Task

^^ That's why I'm not already using this software.

01/29/2008 09:16:23 PM · #7

You got photoshop cs3? I know that the 40D isnt supported in CS2 - so you might be in a bit of trouble if you dont.

//www.adobe.com/support/downloads/product.jsp?product=39&platform=Windows

Only thing for it is to find an updated RAW converter to parse the 40D .CR2 file if you dont have CS3... how come you dont have the original installation disk?

01/29/2008 09:20:25 PM · #8

Originally posted by inshaala:

Well my camera is the 350D and I bought it several years ago... long before I even knew what the RAW format even was. When I moved, the disk didn't make the trip somehow.

01/29/2008 09:25:58 PM · #9

right.

You could ask for the disk from the person you borrowed the 40D from. This is why i am upgrading (when it happens) to the 5D and not the 40D or any of its decendants because i would then have to fork out for an upgrade to CS2...

Canon EF 24-70mm f/2.8L USM

01/29/2008 09:27:25 PM · #10

I have CS3, but I just got it and I don't understand it that well yet (I've had PS7 for ages... change is bad). When I try to open the CR2 it tells me it's not the right format. Is there a RAW conversion feature or something I'm missing?

dwterry

Canon EOS-1D Mark III

01/29/2008 09:29:09 PM · #11

Give Adobe Lightroom a try ... 30-day Trial Version available here.

bergiekat

Canon EOS-5D Mark IV

Canon EF 24-70 2.8L II

01/29/2008 09:30:05 PM · #12

Originally posted by inshaala:

No yah don't...just use the DPP program that comes w/the 40D and you then convert and save...the software that comes with the new Canon cameras is quite powerful! :)

dwterry

Canon EOS-1D Mark III

Canon EF 24-70mm f/2.8L USM

01/29/2008 09:30:16 PM · #13

Originally posted by kellian:

When you try to open a raw file with CS3, it should immediately take you into ACR (Adobe Camera Raw). If ACR doesn't understand your raw format, then you need to download an update. You can do that right from within Photoshop (Help | Updates).

Canon EF 100-400mm f/4.5-5.6L IS

01/29/2008 09:33:47 PM · #14

Originally posted by kellian:

go to the adobe site i linked to below - that has the adobe camera RAW update for CS3 so you can view it - follow the instructions on how to update the software and you should hopefully see nice images pop-up :)

ellamay

Canon EOS-1D Mark II

01/29/2008 09:35:03 PM · #15

I am convinced this is a camera, not software problem.... I have had similar issues.
What iso did you use? And did you use flash?

01/29/2008 09:38:32 PM · #16

Originally posted by ellamay:

I am convinced this is a camera, not software problem.... I have had similar issues.
What iso did you use? And did you use flash?

Well (if i read the original post right) the camera seemed to be able to convert it's own raw files to viewable jpegs (which is my understanding of how digital cameras work) - so surely the RAW file created and saved by the camera should be fine?

Canon EF 24-70mm f/2.8L USM

01/29/2008 09:39:53 PM · #17

That picture is ISO 500, 1/100, no flash.

After I switched to JPEG the problem went away, although I will say that the pictures I took with that camera, compared to my 350D are WAAAAAAY noisier. I've never experienced noise like I did at ISO 1600 with that camera. (and that was WITHOUT the ISO boost on)

And I know there was some kind of manual color setting that I removed when I switched from RAW to JPEG.

Message edited by author 2008-01-29 21:43:30.

dwterry

Canon EOS-1D Mark III

01/29/2008 09:43:25 PM · #18

That shouldn't be normal. The quality of an ISO 1600 image on the 40D should put your rebel to shame. They are a generation apart, both at the sensor level and at the processing level (DIGIC II versus III).

Canon EF 100-400mm f/4.5-5.6L IS

01/29/2008 09:44:42 PM · #19

I KNOW!! So imagine my surprise when I had big chunky red blotches in all my low light pictures from the 40D! My rebel took much cleaner pictures (although it did have a faster prime lens instead of the zoom on the 40D).

ellamay

Canon EOS-1D Mark II

01/29/2008 11:22:25 PM · #20

i have had this problem with the 20d, mostly once the iso goes over 100, I could be wrong, maybe it has to do with the raw thing, but I have yet to find a way to fix it... I am sure the camera should go back to canon.... but maybe you know something I don't.
If you get a definitive fix, please PM me and tell me how you did it!

cpanaioti

Canon EOS-40D

Canon EF 70-300mm f/4.5-5.6 DO IS USM

01/29/2008 11:38:26 PM · #21

I have no problem with my 40D Raw files however when used with the OPs raw converter it turns out wierd. Software issue, it doesn't know what to do with the 14 bit raw files coming from the 40D.

Brad

Olympus OM-D E-M1

Olympus 40-150mm f/2.8 PRO M.Zuiko

01/29/2008 11:46:42 PM · #22

Originally posted by kellian:

Try here:
Adobe Camera RAW

40D as well as the new 1Ds MKIII are supported in the update.

Brad

Olympus OM-D E-M1

Olympus 40-150mm f/2.8 PRO M.Zuiko

01/30/2008 09:50:27 PM · #23

I just tried converting a 40D CR2 with another program I have here that isn't updated for 40D yet and got exactly the same results depending if I selected use automatic white balance and again tried with use camera's white balance settings. I don't think you have a camera problem as it's been suggested.

Photomom1981

Canon EOS-400D Rebel XTi