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DPChallenge Forums >> Hardware and Software >> Digital Photo Professional problem on a mac
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10/25/2007 08:38:15 PM · #1
I recently started using an apple computer, a macbook pro with OS v. 10.4.10 , and I have been having problems viewing photos in DPP (the free Canon software). I did not have any problems on a PC. The pics show up with a gray haze over them, sharply reduced in contrast. I did not have this problem originally. I have uninstalled and reinstalled all my canon software multiple times, and the problem keeps recurring. The photos are not corrupted, i can view them fine in other programs. Has anyone else had similar problem, or does anyone know of a solution?
Thanks for any help in advance.
10/25/2007 09:04:24 PM · #2
The OS v 10.4.10 is relatively new. The disk that came with your camera most likely pre-dates 10.4.10 and thus, your DPP isn't up to date with Apple's OS version. Because of this possibility, I suggest you go to the Canon web site and download the most recent DPP which should include an update to the most recent Apple programming. That failing, give canon a call, they've been really helpful with any problem I've had.
10/25/2007 09:08:31 PM · #3
I am using the DPP updater v 3.02 that is the most recent dl on the site. I've also tried calling, to no avail, but maybe I'll try again.
10/25/2007 09:12:10 PM · #4
Perhaps check the settings for color space and such to see if there may be a discrepancy there. This could cause inconsistencies.

Message edited by author 2007-10-25 21:12:29.
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