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DPChallenge Forums >> Tips, Tricks, and Q&A >> Upload Help Please!
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Showing posts 1 - 6 of 6, (reverse)
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06/11/2019 01:12:47 PM · #1
It might just be me, but......I can no longer upload images to the challenges! So far I have:

a. Checked I am logged in!
b. Tried both normal and classic upload methods.
c. Checked file sizes and image sizes are within parameters.
d. Tried to upload in more than one challenge.
e. Tried to upload an image that has already ben successfully submitted for a challenge.
f. Logged off and on, force quit, re-booted, and slapped computer.
g. Made a cup of tea
h. Repeated a-f

If I try 'upload' nothing happens. Zilch. Zero. Nada. If I try and drag image in..then just crashes and says "Safari can't open page" I did notice an unusual Adobe window at one point which I closed down- could that be an issue? I don't see why as never had problem before.

Is anyone else having the same problem? If it's not a site issue can someone offer me some more ideas to try? Am Apple Mac Version 10.14.5. This is a recent update and can't remember if last successful upload was before or after I updated it...

All/any help grateful received. Ellie
06/11/2019 01:17:46 PM · #2
I'd suggest the next step is to try a different browser -- I use Firefox on an older Mac (and a newer PC), and I think a lot of people here have switched to Chrome.

Also, you might see if it's specific to uploading for challenges -- you can try putting a picture in your Workshop or other Portfolio folder and see if you get the same or a different result.

ETA: If you get any more error messages, try taking a screen-shot or writing it down verbatim -- every clue helps. :-)

Message edited by author 2019-06-11 13:19:00.
06/11/2019 01:46:25 PM · #3
Thank yooooooo!

Chrome has done the job.

Now for another cup of tea to celebrate.

:-)
06/11/2019 01:57:40 PM · #4
Congratulations! :-)
06/11/2019 04:20:50 PM · #5
I would have recommended wine instead in step g.
06/11/2019 07:50:01 PM · #6
Originally posted by Lydia:

I would have recommended wine instead in step g.

I thought tea was a bit of an understated response under the circumstances, but ... ;-)
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