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DPChallenge Forums >> Hardware and Software >> Anyone ever had a lens fall off when taking a shot
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11/13/2016 05:38:05 PM · #1
My Canon 24-70 lens fell off today when taking a photo. I have no idea how this happened and can only assume it was my fault as I have never had this happen before in over 8 years of photography.

Anyone else experienced this?

Unfortunately the lens is now making a constant mechanical noise when I turn the camera on - off to the repair centre I guess:(
11/13/2016 05:58:11 PM · #2
OMG that is a scary situation...glad to say that no, I've never had a lens fall off while being used. Probably something got knocked out of whack when it dropped. Hope the repair bill isn't too frightening :-/
11/13/2016 06:24:44 PM · #3
I don't understand how this can happen, because if the lens is not attached properly, the camera will show you the error message and you won't be able to take a shot. Maybe you accidently pushed the little button to release lens and at the same time you accidently turned the lens... Never happened to me, either and hopes it'll never happen. Well don't drink and take pictures :)
11/13/2016 07:38:26 PM · #4
I'll drink to that. Don't drink & take pictures, you might spill your drink.
11/14/2016 12:28:41 AM · #5
Presumably it fell off before you were able to take a photo? Because the only way it can fall off is if you didn't rotate it all the way when mounting it, and if THAT happens the camera won't shoot, you'll get an error message. If you WERE able to shoot and THEN it fell off, something very weird is going on.

I had that happen to me a long tome ago with one of my film Nikons. Didn't fully latch the lens in and it worked loose while I was shooting and bombed my foot. The lens survived, though. And it was always an issue when putting lens boards into the view cameras, SO easy not to seat them securely, and the lens sticking out the front would just lever the board out and there goes your Schneider Kreuznach 90mm :-(
11/14/2016 02:39:04 AM · #6
I manhandle my camera/lens a lot whilst taking images. and I have pressed the release-button inadvertently on occasion. Of course the next time I wanted to press the button, I saw the error-message.

As I also use lenses which have occasional linking-problems [read old and abused], my first action is always to remove the lens and re-seat it.

I've then had some nasty cold-sweat moments, realising how far the lens have moved without my consent or knowledge...
11/14/2016 03:54:14 AM · #7
I can only assume that I must have somehow pressed the release button when I was zooming - but I had been using the lens all day and had taken a few shots before it fell off. The camera is just back from a full service and the lens is only a few months old so I assume it was human error and not hardware fault.

I also assume that as it was a drop it will not be covered by the warranty? There are no visible signs of damage whatsoever. Hopefully not too expensive a repair as I love this lens.
11/14/2016 04:34:59 AM · #8
I was just about to package the lens up to send to the repair centre and though I would try the lens on my Canon 6D - no noise!!! So I popped it back on the 70D - no noise on here either now.

However I do notice twisting the zoom element feels a little rough and almost like it is "grinding" - and it possibly needed a bit of force to get it moving - seems to be taking photos fine though.

Do you think it is worth sending it in under warranty to ask them to check it? I am wondering now if it was sticking yesterday and this caused me to somehow press the release button and twist at the same time.

11/14/2016 07:39:05 AM · #9
Mental note, don't buy any lenses from Paul.
11/14/2016 08:14:29 AM · #10
Originally posted by Mike:

Mental note, don't buy any lenses from Paul.


Lol yeah good call. I have decided to send the lens off for inspection as even though it now appears to work without the noise - I would like peace of mind it has not suffered any impact damage.

11/14/2016 10:45:04 AM · #11
Originally posted by P-A-U-L:

I was just about to package the lens up to send to the repair centre and though I would try the lens on my Canon 6D - no noise!!! So I popped it back on the 70D - no noise on here either now.

However I do notice twisting the zoom element feels a little rough and almost like it is "grinding" - and it possibly needed a bit of force to get it moving - seems to be taking photos fine though.


Sounds exactly like happened after my 18-200 a head-on hit from a polo ball. First it made alarming grinding mechanical noises when it tried to focus, and it definitely felt *sticky* when zooming it in or out. Even after repair ($350 at a private repair centre as I got it used) the zoom ring is still a bit tighter than it was before, but I can still use it. Optically though it was fine, I continued to use it before finally sending it off to get it fixed. It was just the AF.
11/14/2016 01:57:05 PM · #12
Do you have all-risk insurance? I have claimed all types of happenings and the insurance has paid out every time. It seems as long as you do not do something on purpose, and you do tell them about all the circumstances, they are happy to pay.

A warranty is there to cover normal use, not an accident. It seems that you are not sure if your case was an accident or a malfunction, so it's probably best to send it in.
11/14/2016 02:07:32 PM · #13
Originally posted by herfotoman:

Do you have all-risk insurance? I have claimed all types of happenings and the insurance has paid out every time. It seems as long as you do not do something on purpose, and you do tell them about all the circumstances, they are happy to pay.

A warranty is there to cover normal use, not an accident. It seems that you are not sure if your case was an accident or a malfunction, so it's probably best to send it in.


I do have my camera and lenses on household insurance but the excess is probably more than a repair cost - kind of weird logic there somewhere:)
11/14/2016 10:16:31 PM · #14
If you were shooting all manual settings, the camera may have been working, even with the lens not properly locked into the mount.
I hope the story has a happy ending.
11/14/2016 10:40:01 PM · #15
This reads like a romantic comedy movie.

Laugh... Cry... laugh... cry...

I hope the ending is perfect and I'm laughing.
11/15/2016 12:22:33 AM · #16
I hope the damage isn't too severe. Good luck with getting it back in working order. I have had a lens (Nikon 50mm 2.8) come off in my hand when shooting. Luckily it didn't fall. It would have been my fault in not connecting it properly.
11/15/2016 04:12:35 AM · #17
Originally posted by Lydia:

This reads like a romantic comedy movie.

Laugh... Cry... laugh... cry...

I hope the ending is perfect and I'm laughing.


Don't worry I won't keep you in suspense and will let you know the outcome as soon as I know:)
11/15/2016 04:14:33 AM · #18
Originally posted by jomari:

I hope the damage isn't too severe. Good luck with getting it back in working order. I have had a lens (Nikon 50mm 2.8) come off in my hand when shooting. Luckily it didn't fall. It would have been my fault in not connecting it properly.


When doing some tests yesterday I observed the camera will operate fine even when the lens release button is pressed down - so there is a possibility this button stuck - and hence when I went to twist the zoom element instead I twisted the lens itself and the descent began....
11/16/2016 06:01:04 PM · #19
Paul I hope you get your lens fixed at a reasonable price.
My question is: How much will it cost to get the little window on top of my canon 60D replaced? When packing for a trip my hubby tossed the ice chest on my camera case which is a very nice case BTW and the glass or plastic on top cracked. I'm still using with no problems at all but would like to have it fixed if not too expensive.
11/16/2016 06:51:11 PM · #20
Originally posted by Cyrilda:

Paul I hope you get your lens fixed at a reasonable price.
My question is: How much will it cost to get the little window on top of my canon 60D replaced? When packing for a trip my hubby tossed the ice chest on my camera case which is a very nice case BTW and the glass or plastic on top cracked. I'm still using with no problems at all but would like to have it fixed if not too expensive.

It's not at all difficult> Make hubby do it. Total cost should be under $15.00

https://www.youtube.com/watch?v=_j5ndQxC22E
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