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DPChallenge Forums >> Hardware and Software >> Canon certified repais
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Showing posts 1 - 9 of 9, (reverse)
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07/20/2014 07:40:15 PM · #1
Has anyone sent in cameras to Canon for repairs? My 60D handgrips are starting to peel and feel kind of loose. I want it to be fixed correctly. What experiences have people had with their repair service. So far the service rep has been helpful. I just get nervous when I send something out with no receipt from the company
07/20/2014 07:47:02 PM · #2
I've heard great things about Canon repairs. I always buy my equipment from Best Buy and get their warranty since it's awesome... but... if you send it with a signature required at delivery (maybe take a photo of the inside of the box before mailing), then you should be fine.

07/20/2014 07:56:53 PM · #3
I've used them several times and always been pleased with the results and quickness of turnaround. I live within a few hours drive of the repair center in Irvine, CA and have dropped off and picked up or shipped both directions. Great experiences no matter the method.
07/20/2014 09:28:16 PM · #4
ok that sounds good
07/20/2014 10:52:29 PM · #5
They are the class of the bunch when it comes to their in-house service. Have no fear.
07/21/2014 07:21:37 PM · #6
I did some research and found nothing but great reviews from Canon repair centers.

Not a camera, but my 17-40mm wasn't auto focusing. It would search for focus, find it, then pop out of focus. Sent it in, they clean it or something and sent it back fixed.
07/21/2014 07:52:02 PM · #7
the 60D grip is a known issue, are they offering a discount repair? you should research or ask them...
07/21/2014 07:57:27 PM · #8
Originally posted by Mike:

the 60D grip is a known issue, are they offering a discount repair? you should research or ask them...


They are not offering a discount for repair if it is out of warranty according to the rep. I havent sent it yet but will shortly
07/22/2014 10:27:36 AM · #9
I've sent in cameras/lenes to them something like a half-dozen times.

Never had a single problem, and the thing is usually back in my hands within a week.
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